Veritas NetBackup™ Logging Reference Guide

Last Published:
Product(s): NetBackup (8.0)
  1. Using logs
    1.  
      About logs
    2.  
      About UNIX system logs
    3.  
      About log retention in NetBackup
    4.  
      About limiting the size of unified and legacy logs
    5. About unified logging
      1.  
        Gathering unified logs for NetBackup
      2.  
        Types of unified logging messages
      3.  
        File name format for unified logging
      4.  
        Originator IDs for the entities that use unified logging
      5.  
        About changing the location of unified log files
      6.  
        About rolling over unified log files
      7.  
        About recycling unified log files
      8.  
        About using the vxlogview command to view unified logs
      9.  
        About query strings used with the vxlogview command
      10.  
        Examples of using vxlogview to view unified logs
      11.  
        Examples of using vxlogmgr to manage unified logs
      12.  
        Examples of using vxlogcfg to configure unified logs
    6. About legacy logging
      1.  
        UNIX client processes that use legacy logging
      2.  
        PC client processes that use legacy logging
      3.  
        File name format for legacy logging
      4.  
        Directory names for legacy debug logs for servers
      5.  
        Directory names for legacy debug logs for media and device management
      6.  
        How to control the amount of information written to legacy logging files
      7.  
        About limiting the size and the retention of legacy logs
      8.  
        Configuring the legacy log rotation
    7. About global logging levels
      1.  
        Changing the logging level
      2.  
        Changing the logging level on Windows clients
      3.  
        Setting Media Manager debug logging to a higher level
    8.  
      Setting retention limits for logs on clients
    9.  
      Logging options with the Windows Event Viewer
    10. Troubleshooting error messages in the NetBackup Administration Console
      1.  
        About extra disk space required for logs and temporary files
      2.  
        Enabling detailed debug logging
  2. Backup process and logging
    1.  
      Backup process
    2. NetBackup process descriptions
      1.  
        Backup and restore startup process
      2.  
        Backup and archive processes
      3.  
        Backups and archives - UNIX clients
      4.  
        Multiplexed backup process
    3.  
      About backup logging
    4.  
      Sending backup logs to Veritas Technical Support
  3. Media and device processes and logging
    1.  
      Media and device management startup process
    2.  
      Media and device management process
    3.  
      Shared Storage Option management process
    4.  
      Barcode operations
    5.  
      Media and device management components
  4. Restore process and logging
    1.  
      Restore process
    2.  
      UNIX client restore
    3.  
      Windows client restore
    4.  
      About restore logging
    5.  
      Sending restore logs to Veritas Technical Support
  5. Advanced Backup and Restore Features
    1.  
      SAN Client Fiber Transport backup
    2.  
      SAN Client Fiber Transport restore
    3.  
      Hot catalog backup
    4.  
      Hot catalog restore
    5. Synthetic backups
      1.  
        Creating legacy log directories to accompany problem reports for synthetic backup
      2.  
        Logs to accompany problem reports for synthetic backups
  6. Storage logging
    1.  
      NDMP backup logging
    2.  
      NDMP restore logging
  7. NetBackup Deduplication logging
    1.  
      Deduplication backup process to the Media Server Deduplication Pool (MSDP)
    2.  
      Client deduplication logging
    3.  
      Deduplication configuration logs
    4.  
      Media server deduplication/pdplugin logging
    5.  
      Disk monitoring logging
    6.  
      Logging keywords
  8. OpenStorage Technology (OST) logging
    1.  
      OpenStorage Technology (OST) backup logging
    2.  
      OpenStorage Technology (OST) configuration and management
  9. Snapshot technologies
    1.  
      Snapshot Client backup
    2.  
      VMware backup
    3.  
      Snapshot backup and Windows open file backups
  10. Locating logs
    1.  
      acsssi logging
    2.  
      bpbackup logging
    3.  
      bpbkar logging
    4.  
      bpbrm logging
    5.  
      bpcd logging
    6.  
      bpcompatd logging
    7.  
      bpdbm logging
    8.  
      bpjobd logging
    9.  
      bprd logging
    10.  
      bprestore logging
    11.  
      bptm logging
    12.  
      daemon logging
    13.  
      ltid logging
    14.  
      nbemm logging
    15.  
      nbjm logging
    16.  
      nbpem logging
    17.  
      nbproxy logging
    18.  
      nbrb logging
    19.  
      NetBackup web services logging
    20.  
      NetBackup web server certificate logging
    21.  
      PBX logging
    22.  
      reqlib logging
    23.  
      robots logging
    24.  
      tar logging
    25.  
      txxd and txxcd logging
    26.  
      vnetd logging
  11. Java-based administration console logging
    1.  
      About the Java-based administration console logging
    2.  
      Java-based administration console logging process flow
    3.  
      Setting up a secure channel between the Java-based administration console and bpjava-*
    4.  
      Setting up a secure channel between the Java-based administration console and either nbsl or nbvault
    5.  
      Java-based administration console logging configuration on NetBackup servers and clients
    6.  
      Java-based remote administration console logging on a Windows computer where NetBackup is not installed
    7.  
      Configuring and gathering logs when troubleshooting Java GUI issues
    8.  
      Undo logging

Configuring and gathering logs when troubleshooting Java GUI issues

Once installed, the log levels for the Java-based administration console are configured to gather a detailed set of logs.

The NetBackup Java GUI uses the Debug.properties file to determine which logging level to use.

On UNIX systems, the file is: /usr/openv/java/Debug.properties

On Windows systems, the file is: install_dir\VERITAS\Java\Debug.properties

Specifically, the following settings are tuned to enable additional logging:

printcmds=true
debugMask=0x00040000
  1. Gather the following Java console logs from the following pre-existing log directories on the system from which the GUI was started:

    • UNIX: /usr/openv/netbackup/logs/user_ops/nbjlogs

    • Windows: install directory\netbackup\logs\user|ops\nbjlogs

  2. On the master server, log in through the Java-based administration console to create the admin, bpjava-msvc, bpjava-susvc and bpjava-usvc log directories and enable VERBOSE 5 logging. You do not have to restart the NetBackup daemons for the logging level changes to take effect.

    For UNIX systems, create the following directories:

    • /usr/openv/netbackup/logs/admin

    • /usr/openv/netbackup/logs/bpjava-msvc

    • /usr/openv/netbackup/logs/bpjava-susvc

    • /usr/openv/netbackup/logs/bpjava-usvc

  3. Edit the /usr/openv/netbackup/bp.conf file by adding the following lines:

    ADMIN_VERBOSE = 5
    BPJAVA-MSVC_VERBOSE = 5
    BPJAVA-SUSVC_VERBOSE = 5
    BPJAVA-USVC_VERBOSE = 5
    
  4. For Windows systems, create the following directories:

    • install_dir\VERITAS\NetBackup\logs\admin

    • install_dir\VERITAS\NetBackup\logs\bpjava-msvc

    • install_dir\VERITAS\NetBackup\logs\bpjava-susvc

    • install_dir\VERITAS\NetBackup\logs\bpjava-usvc

  5. Update the Windows registry at hkey_local_machine > software > veritas > netbackup > current version > config and add the following entries of type DWORD:

    ADMIN_VERBOSE = 5
    BPJAVA-MSVC_VERBOSE = 5
    BPJAVA-SUSVC_VERBOSE = 5
    BPJAVA-USVC_VERBOSE = 5
    
  6. Run the following commands to set up detailed nbatd (OID 18) and nbsl (OID 132) logging. OID 137 (NetBackup libraries) and OID 156 (CORBA/ACE) write to the caller that requires access to either the libraries or CORBA/ACE, as follows:

    vxlogcfg -a -p NB -o 18 -s DebugLevel=6
    vxlogcfg -a -p NB -o 132 -s DebugLevel=6
    vxlogcfg -a -p NB -o 137 -s DebugLevel=6
    vxlogcfg -a -p NB -o 156 -s DebugLevel=6
    
  7. Gather the nbatd and nbsl logs located in the following directory paths:

    For UNIX:

    • /usr/openv/logs/nbsl

    • /usr/openv/logs/nbatd

    For Windows:

    • install_dir\VERITAS\NetBackup\logs\nbsl

    • install_dir\VERITAS\NetBackup\logs\nbatd

  8. Finally, gather the PBX logs, as follows:

    • For UNIX: /opt/VRTSpbx/log (gather any logs that cover the current date/time)

    • For Windows: install_dir\VERITAS\pbx\log