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Veritas NetBackup™ Logging Reference Guide

Last Published: 2017-07-21

Product(s): NetBackup (8.0)

Deduplication backup process to the Media Server Deduplication Pool (MSDP)

The deduplication backup process to the Media Server Deduplication Pool (MSDP) is as follows:

The client bpbkar sends data to the NetBackup backup tape manager - the bptm process
pdvfs (using bptm as a proxy) connects to the NetBackup Deduplication Manager (spad) to record metadata (image records) in the spadb mini-catalog and connects to the NetBackup Deduplication Engine (spoold) to store the image data in the .bhd/.bin files in the data directory (dedup_path\data)
spoold may write tlogs to the .tlog files in the queue (dedupe_path\queue) directory and to the processed directory. The tlog data from the queue directory will be processed into the crdb later when the next content router queue processing job runs. Beginning with NetBackup 7.6, .tlog files no longer contain additions to the database.

The functional overview is as follows:

Figure: Deduplication configuration for MSDP

In this scenario, the client backs up data directly to the media server and the media server deduplicates the data before it stores it locally. Ensure that this is on the correct media server which is not always the same as the MSDP storage server (due to load balancing).

For deduplication-specific logging, enable the following on the media server:

Verbose 5 bptm logging:
- Create a log directory named bptm in /usr/openv/netbackup/logs (Windows: install_path\NetBackup\logs)
- Set the bptm log verbosity to 5 in the NetBackup Administration Console. To do this, click on Host Properties > Logging for the media server. If you use UNIX/Linux, set the bptm log verbosity to 5 in the /usr/openv/netbackup/bp.conf file by appending the following line:
```
BPTM_VERBOSE = 5
```
- Edit the pd.conf configuration file that is located at:
  Windows:
  install_path\NetBackup\bin\ost-plugins\pd.conf
  UNIX/Linux:
  /usr/openv/lib/ost-plugins/pd.conf
  and uncomment and/or modify the following line:
```
LOGLEVEL = 10
```
  Note:
  You can also modify DEBUGLOG in the pd.conf file to specify a path to which to log; however, we recommend leaving the DEBUGLOG entry commented out. The logging information (PDVFS debug logging) then logs to the bptm and bpdm logs.
Enable verbose spad/spoold logging (optional).
- Edit the dedup_path\etc\puredisk\spa.cfg and dedup_path\etc\puredisk\contentrouter.cfg files so that the following line:
  Logging=long,thread is changed to Logging=full,thread
- Ensure that you are on the correct media server and restart the MSDP Storage Server services.
Caution:
If you enable verbose logging, it may impact the performance on MSDP.
Reproduce the backup failure.
Within the NetBackup Administration Console, click on Activity Monitor > Jobs, open the job details and click the Detailed Status tab. It displays the media server hostname that ran the backup and the bptm process ID number (PID).
- Find a line similar to bptm(pid=value); this value is the bptm PID to locate in the bptm log.
Extract the bptm PID found in step 3 from the bptm log on the media server. This step only gathers the single-line entries; review the raw logs to see the multi-line log entries. In the following examples, 3144 is the bptm PID:
- Windows command line:
```
findstr "\[3144." 092611.log > bptmpid3144.txt
```
- UNIX/Linux command line:
```
grep "\[3144\]" log.092611 > bptmpid3144.txt
```

Gather the spoold session logs that cover the dates from when the backup started and when it failed from the following logs:

Windows:

<dedup_path>\log\spoold\<mediasvr_IP_or_hostname>\bptm\Receive\MMDDYY.log
<dedup_path>\log\spoold\<mediasvr_IP_or_hostname>\bptm\Store\MMDDYY.log

UNIX/Linux:

<dedup_path>/log/spoold/<mediasvr_IP_or_hostname>/bptm/Receive/MMDDYY.log
<dedup_path>/log/spoold/<mediasvr_IP_or_hostname>/bptm/Store/MMDDYY.log