Grundlegendes zum Support

Handbuch zu Supportlösungen

Hier erfahren Sie, wie Sie die Enterprise Support Services von Veritas gemäß Ihrem Vertrag optimal nutzen können, und erhalten Sie wertvolle Informationen zum Zugriff auf die Supportservices, die Ihnen zur Verfügung stehen.

FAQ zu Veritas Support Solutions

Hier finden Sie Antworten auf häufig gestellte Fragen zu den Supportlösungen für Veritas-Software.

Business Critical Services - Covered Products

Veritas Software eligible for coverage (“Eligible Software”) under Veritas Business Critical Services (BCS) at the Premier and Remote Product Specialist level.

Business Critical Services - Proactive Support Services

BCS Premier Proactive Support Options across Products

Appliances

Learn about Appliance support, warranty and other services.

Veritas Support Solutions Global Offers

Visit Service and License Agreements for Terms and Conditions and Service Descriptions for the following

  • Business Critical Services
  • Support Services Software
 

While English is the primary language used to provide technical telephone support, Veritas also offers local language support in certain non-English speaking regions. For more information, please reference our local language table.

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