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Enterprise Vault™ Troubleshooting FSA Reporting
Last Published: 2020-06-24
Product(s): Enterprise Vault (12.5, 12.4, 12.3, 12.2, 12.1, 12.0, 11.0.1, 11.0)
- About this document
- Troubleshooting an upgrade of FSA Reporting
- Troubleshooting the configuration of FSA Reporting
- Troubleshooting issues with FSA Reporting reports
- Using DTrace to troubleshoot FSA Reporting
Error message 'Not able to resolve file server FQDN for this file server'
: When you attempt to enable FSA Reporting data collection for a file server, the Administration Console displays an error message similar to the following:
Not able to resolve file server FQDN for this file server
Cause: Enterprise Vault requires that both a forward DNS lookup and a reverse DNS lookup of the file server is successful.
Resolution: Make sure that both a forward DNS lookup and a reverse DNS lookup succeed for the file server.