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Enterprise Vault™ Troubleshooting FSA Reporting
Last Published: 2021-03-23
Product(s): Enterprise Vault (14.1, 14.0, 12.5, 12.4, 12.3, 12.2, 12.1, 12.0, 11.0.1, 11.0)
- About this document
- Troubleshooting an upgrade of FSA Reporting
- Troubleshooting the configuration of FSA Reporting
- Troubleshooting issues with FSA Reporting reports
- Using DTrace to troubleshoot FSA Reporting
Error message: 'Enterprise Vault cannot access the FSA Reporting web service'
Problem: The Administration Console displays the following message:
Enterprise Vault cannot access the FSA Reporting Web service at <URL>. Enterprise Vault may not display the correct FSA Reporting settings, and may not save FSA Reporting Settings.
The error dialog may appear as follows:
Cause: Enterprise Vault cannot access the FSA Reporting web service.
Resolution: Troubleshoot the FSA Reporting web service.