Arctera™ System Recovery 24 User's Guide
- Introducing Arctera System Recovery
- Installing Arctera System Recovery
- System requirements for Arctera System Recovery
- Supported file systems, disk types, disk partition schemes, and removable media
- Feature availability in Arctera System Recovery
- About the trial version of Arctera System Recovery
- Installing Arctera System Recovery
- Uninstalling Arctera System Recovery
- System requirements for Arctera System Recovery Manager
- Installing Arctera System Recovery Manager
- Ensuring the recovery of your computer
- Creating a new Arctera System Recovery Disk
- Welcome Panel
- Creation Options
- Download and install Windows Assessment and Deployment Kit (ADK)
- Languages Options
- Arctera System Recovery Disk Storage Media/Destination Options
- Licensed Features Options
- Storage and Network Drivers Options
- Startup Options
- Network Options
- Setup LightsOut Restore Options
- Customizing an existing Arctera System Recovery Disk
- About restoring a computer from a remote location by using LightsOut Restore
- Testing the Arctera System Recovery Disk
- Creating a new Arctera System Recovery Disk
- Getting Started
- How to use Arctera System Recovery
- Starting Arctera System Recovery
- Configuring Arctera System Recovery default options
- Setting up default general backup options
- Improving your computer's performance during a backup
- Enabling network throttling
- Setting default options for the Windows notification area
- File types and file extension
- Removing or changing the unique name for an external drive
- Configuring default FTP settings for use with Offsite Copy
- Logging Arctera System Recovery messages
- Enabling email notifications for product (event) messages
- Setting up your first backup using Easy Setup
- Home page
- Status page
- Tasks page
- Tools page
- Advanced page
- Using Arctera System Recovery RESTful Application Programming Interfaces (APIs)
- Best practices for backing up your data
- Backing up entire drives
- Backing up files and folders
- Running and managing backup jobs
- Running an existing backup job immediately
- Adjusting the speed of a backup
- Stopping a backup or a recovery task
- Verifying that a backup is successful
- Viewing the properties of a backup job
- Editing backup settings
- Enabling event-triggered backups
- Editing a backup schedule
- Disabling or enabling a backup job
- Deleting backup jobs
- Adding users who can back up your computer
- Configuring access rights for users or groups
- Backing up remote computers from your computer
- Monitoring the status of your backups
- About monitoring backups
- Icons on the Home page
- Icons on the Status page
- Configuring Arctera System Recovery to send SNMP traps
- Customizing the status reporting of a drive (or file and folder backups)
- Viewing drive details
- Improving the protection level of a drive
- About using event log information to troubleshoot problems
- Managing and Monitoring the backup status of remote computers using Arctera System Recovery Manager
- About
- Configuring Windows firewall exceptions for Arctera System Recovery Manager
- Starting Arctera System Recovery Manager
- Icons on the Arctera System Recovery Manager console
- Configuring Arctera System Recovery Manager default options
- Viewing Arctera System Recovery Dashboard
- Adding a remote computer to All Computers
- Searching a remote computer from All Computers
- Modifying the logon credentials for the remote computers
- Running or Deleting Backup Jobs for the Remote computers
- Removing a remote computer from the All Computers
- Viewing the backup protection status of a remote computer
- Viewing the backup protection status for a remote computer
- Viewing the Protection Status report
- About Backup Tasks
- Creating Backup Jobs
- Editing Backup Jobs
- Removing Backup Jobs
- Applying Backup Jobs
- Exploring the contents of a recovery point
- Managing backup destinations
- About backup destinations
- Differences between drive-based backups and file and folder backups
- Cleaning up old recovery points
- Deleting a recovery point set
- Deleting recovery points within a recovery point set
- Copying recovery points
- About managing file and folder backup data
- Automating the management of backup data
- Moving your backup destination
- About support of OneDrive for Business
- Managing virtual conversions
- Defining a virtual conversion job
- Running an existing virtual conversion job immediately
- Viewing the properties of a virtual conversion job
- Viewing the progress of a virtual conversion job
- Editing a virtual conversion job
- Deleting a virtual conversion job
- Running a one-time conversion of a physical recovery point to a virtual disk
- Managing cloud storage
- Direct to cloud
- Downloading OpenStorage Files
- How Offsite Copy works for cloud storage
- About creation of Amazon Machine Image (AMI) in Amazon from Arctera System Recovery backups
- About S3-Compatible Cloud Storage
- About Arctera System Recovery supporting Arctera Access
- About the Cloud Instance Creator Utility
- Recovering files, folders, or entire drives
- About recovering lost data
- Recovering files and folders by using file and folder backup data
- Recovering files and folders
- Recovering a secondary drive
- Recovering a drive
- Exploring files and folders on your computer by using Arctera System Recovery Disk
- Recovering files and folders by using Arctera System Recovery Disk
- Recovering a computer
- About recovering a Unified Extensible Firmware Interface (UEFI)-based computer
- Booting a computer by using the Arctera System Recovery Disk
- Preparing to recover a computer by checking the hard disk for errors
- Recovering a computer
- Recovering a computer from a virtual disk file
- Recovering a computer with different hardware
- About using the networking tools in Arctera System Recovery Disk
- Viewing the properties of a recovery point in the Arctera System Recovery Disk
- Viewing the properties of a drive within a recovery point in the Arctera System Recovery Disk
- About the Support Utilities
- Copying a hard drive
- Using the Arctera System Recovery Granular Restore Option
- About the Arctera System Recovery Granular Restore Option
- Best practices when you create recovery points for use with the Granular Restore Option
- Starting the Granular Restore Option
- Starting Granular Restore Option and opening a specific recovery point
- Restoring a Microsoft Exchange mailbox
- Restoring a Microsoft Exchange email folder
- Restoring a Microsoft Exchange email message
- Restoring files and folders using Granular Restore Option
- Appendix A. Backing up databases using Arctera System Recovery
- Appendix B. Backing up Active Directory
- Appendix C. Backing up Microsoft virtual environments
- Appendix D. Using Arctera System Recovery 24 and Windows Server Core
- Index
Running a backup from Arctera System Recovery Disk
Using a valid license key, you can create independent recovery points using the Back Up My Computer feature in Arctera System Recovery Disk. You can create recovery points of a partition without the need to install Arctera System Recovery or its agent. This feature is sometimes known as a cold backup or offline backup.
With a cold backup, all files are closed when the backup occurs. You do not copy any data that may be in the middle of being updated or accessed on the desktop or server. Cold backups are particularly useful for databases. They ensure that no files are written to or accessed at any time during the backup so you have a complete recovery point.
You can also use the Arctera System Recovery Disk to create recovery points if you experience any of the following:
A level of corruption prevents you from starting Windows on the computer.
Arctera System Recovery does not function properly while it runs on a Windows operating system.
You want to back up the condition of a damaged system before you recover. For example, if a computer is severely damaged, you can use the Arctera System Recovery Disk. You can back up what remains of the system. Then, you can recover what you can later, after you restore an independent recovery point.
Note:
Recovery points that you create using Arctera System Recovery Disk are restored to dissimilar hardware using Restore Anyware.
When you want to create a backup fromArctera System Recovery Disk , you are prompted for a valid license key only for the following scenarios:
You create a Arctera System Recovery Disk using the option. The computer does not have Arctera System Recovery installed.
You create a custom Arctera System Recovery Disk on a computer that has an unlicensed installation (60-day trial) of Arctera System Recovery. You then use the custom Arctera System Recovery Disk to create a backup of a computer. The computer does not have an installation of Arctera System Recovery.
You choose not to add a license key at the time you create the customized Arctera System Recovery Disk.
To run a one-time backup from Arctera System Recovery Disk
- If you intend to store the resulting recovery point on a USB device (for example, an external hard drive), attach the device now.
- Start the Arctera System Recovery Disk on the computer you want to back up.
See Booting a computer by using the Arctera System Recovery Disk.
- On the Home panel, click Back Up My Computer, and then click Next.
- On the Welcome panel, click Next.
- If you are prompted, on the Specify License File panel, browse to provide a valid license file, and then click Next.
- On the Drives panel, select one or more drives that you want to back up, and then click Next.
Note:
Arctera System Recovery 24 is able to display the drives from a GPT disk even if one of the GPT headers is corrupted or if there is a disk signature collision.
- On the Backup Destination panel, set the options you want, then click Next.
Folder
Lets you browse to and specify the location where you want to store the independent recovery point.
You can specify a hidden drive as a location where you want to store the recovery points in the following format:
DiskNo-PartitionNo\For example, If 2 is the disk number and 3 is the partition number, you must specify 2-3\ as the location.
Map a network drive
Maps a network drive by using the UNC path of the computer on which you want to store the recovery point.
For example, \\computer_name\share_name or \\IP_address\share_name.
Browse
Lets you browse to locate a backup destination that you want to use.
Select the Show hidden drives check box to see a list of the hidden drives along with the list of the other drives.
You can select a hidden drive as a location where you want to store the recovery points.
The hidden drives are displayed in the following format:
DiskNo-PartitionNo\For example, a hidden drive is displayed as: 2-3\. Where 2 is the disk number and 3 is the partition number.
Note:
By default, this check box is not selected.
OpenStorage Destination
Lets you select a cloud storage destination that you want to use for backups.
Destination Details
Displays the type of destination path. If you add a network path it also displays the user name.
Recovery point file name
Lets you edit the recovery point file name.
Rename
Lets you rename the recovery point file name.
Default file names include the name of the computer and then followed by the drive letter.
- On the Options panel, set the desired backup options and advanced options for the recovery point.
Compression
Lets you set one of the following compression levels for the recovery point:
None
Standard
Medium
High
See Compression levels for recovery points.
The results can vary depending on the types of files that are saved in the drive.
Sets a password and enables AES encryption on the recovery point when it is created.
This option is selected by default.
Security Options > Password
Lets you specify a password for the backup. Passwords can include standard characters. Passwords cannot include extended characters, or symbols. (Use characters with an ASCII value of 128 or lower.)
You must type this password before you restore a backup or view the contents of the recovery point.
Security Options > Confirm Password
Lets you retype the password for confirmation.
Security Options > AES encryption
Encrypts recovery point data to add another level of protection to your recovery points.
If you upgrade from a previous version to Arctera System Recovery 24, for older backup jobs where only password protection is defined, you need to edit the jobs to select the AES encryption level. If you do not edit the older backup jobs, they continue to run without AES Encryption. Arctera recommends that you edit the job and select AES encryption level.
Note:
If the Use Password check box is selected, you must define AES encryption.
Choose from the following encryption levels:
Standard 128-bit (8+ character password)
Medium 192-bit (16+ character password)
High 256-bit (32+ character password)
Tests whether a recovery point or set of files is valid or corrupt.
Description
Indicates a description for the recovery point. The description can help you further identify the recovery point's contents.
Advanced
Lets you further add security options to the recovery point.
- On the Options panel, click Advanced.
- On the Advanced options panel, set the advanced backup options you want for the recovery point, and then click OK.
Divide into smaller files to simplify archiving
Lets you split the recovery point into smaller files and specify the maximum size (in MB) for each file.
Lets you copy used and unused hard-disk sectors. This option increases process time and usually results in a larger recovery point.
SmartSector technology speeds up the copying process by copying only the hard-disk sectors that contain data. However, in some cases, you might want to copy all sectors in their original layout, whether or not they contain data.
Lets you run a backup even if there are bad sectors on the hard disk. Although most drives do not have bad sectors, the potential for problems increases during the lifetime of the hard disk.
- On the Options panel, click Next.
- On the Completing the Back Up My Computer Wizard panel, click Finish to run the backup.
- When the backup is finished, click Close to return to the main Arctera System Recovery Disk window.