Arctera™ System Recovery 24 User's Guide
- Introducing Arctera System Recovery
- Installing Arctera System Recovery
- System requirements for Arctera System Recovery
- Supported file systems, disk types, disk partition schemes, and removable media
- Feature availability in Arctera System Recovery
- About the trial version of Arctera System Recovery
- Installing Arctera System Recovery
- Uninstalling Arctera System Recovery
- System requirements for Arctera System Recovery Manager
- Installing Arctera System Recovery Manager
- Ensuring the recovery of your computer
- Creating a new Arctera System Recovery Disk
- Welcome Panel
- Creation Options
- Download and install Windows Assessment and Deployment Kit (ADK)
- Languages Options
- Arctera System Recovery Disk Storage Media/Destination Options
- Licensed Features Options
- Storage and Network Drivers Options
- Startup Options
- Network Options
- Setup LightsOut Restore Options
- Customizing an existing Arctera System Recovery Disk
- About restoring a computer from a remote location by using LightsOut Restore
- Testing the Arctera System Recovery Disk
- Creating a new Arctera System Recovery Disk
- Getting Started
- How to use Arctera System Recovery
- Starting Arctera System Recovery
- Configuring Arctera System Recovery default options
- Setting up default general backup options
- Improving your computer's performance during a backup
- Enabling network throttling
- Setting default options for the Windows notification area
- File types and file extension
- Removing or changing the unique name for an external drive
- Configuring default FTP settings for use with Offsite Copy
- Logging Arctera System Recovery messages
- Enabling email notifications for product (event) messages
- Setting up your first backup using Easy Setup
- Home page
- Status page
- Tasks page
- Tools page
- Advanced page
- Using Arctera System Recovery RESTful Application Programming Interfaces (APIs)
- Best practices for backing up your data
- Backing up entire drives
- Backing up files and folders
- Running and managing backup jobs
- Running an existing backup job immediately
- Adjusting the speed of a backup
- Stopping a backup or a recovery task
- Verifying that a backup is successful
- Viewing the properties of a backup job
- Editing backup settings
- Enabling event-triggered backups
- Editing a backup schedule
- Disabling or enabling a backup job
- Deleting backup jobs
- Adding users who can back up your computer
- Configuring access rights for users or groups
- Backing up remote computers from your computer
- Monitoring the status of your backups
- About monitoring backups
- Icons on the Home page
- Icons on the Status page
- Configuring Arctera System Recovery to send SNMP traps
- Customizing the status reporting of a drive (or file and folder backups)
- Viewing drive details
- Improving the protection level of a drive
- About using event log information to troubleshoot problems
- Managing and Monitoring the backup status of remote computers using Arctera System Recovery Manager
- About
- Configuring Windows firewall exceptions for Arctera System Recovery Manager
- Starting Arctera System Recovery Manager
- Icons on the Arctera System Recovery Manager console
- Configuring Arctera System Recovery Manager default options
- Viewing Arctera System Recovery Dashboard
- Adding a remote computer to All Computers
- Searching a remote computer from All Computers
- Modifying the logon credentials for the remote computers
- Running or Deleting Backup Jobs for the Remote computers
- Removing a remote computer from the All Computers
- Viewing the backup protection status of a remote computer
- Viewing the backup protection status for a remote computer
- Viewing the Protection Status report
- About Backup Tasks
- Creating Backup Jobs
- Editing Backup Jobs
- Removing Backup Jobs
- Applying Backup Jobs
- Exploring the contents of a recovery point
- Managing backup destinations
- About backup destinations
- Differences between drive-based backups and file and folder backups
- Cleaning up old recovery points
- Deleting a recovery point set
- Deleting recovery points within a recovery point set
- Copying recovery points
- About managing file and folder backup data
- Automating the management of backup data
- Moving your backup destination
- About support of OneDrive for Business
- Managing virtual conversions
- Defining a virtual conversion job
- Running an existing virtual conversion job immediately
- Viewing the properties of a virtual conversion job
- Viewing the progress of a virtual conversion job
- Editing a virtual conversion job
- Deleting a virtual conversion job
- Running a one-time conversion of a physical recovery point to a virtual disk
- Managing cloud storage
- Direct to cloud
- Downloading OpenStorage Files
- How Offsite Copy works for cloud storage
- About creation of Amazon Machine Image (AMI) in Amazon from Arctera System Recovery backups
- About S3-Compatible Cloud Storage
- About Arctera System Recovery supporting Arctera Access
- About the Cloud Instance Creator Utility
- Recovering files, folders, or entire drives
- About recovering lost data
- Recovering files and folders by using file and folder backup data
- Recovering files and folders
- Recovering a secondary drive
- Recovering a drive
- Exploring files and folders on your computer by using Arctera System Recovery Disk
- Recovering files and folders by using Arctera System Recovery Disk
- Recovering a computer
- About recovering a Unified Extensible Firmware Interface (UEFI)-based computer
- Booting a computer by using the Arctera System Recovery Disk
- Preparing to recover a computer by checking the hard disk for errors
- Recovering a computer
- Recovering a computer from a virtual disk file
- Recovering a computer with different hardware
- About using the networking tools in Arctera System Recovery Disk
- Viewing the properties of a recovery point in the Arctera System Recovery Disk
- Viewing the properties of a drive within a recovery point in the Arctera System Recovery Disk
- About the Support Utilities
- Copying a hard drive
- Using the Arctera System Recovery Granular Restore Option
- About the Arctera System Recovery Granular Restore Option
- Best practices when you create recovery points for use with the Granular Restore Option
- Starting the Granular Restore Option
- Starting Granular Restore Option and opening a specific recovery point
- Restoring a Microsoft Exchange mailbox
- Restoring a Microsoft Exchange email folder
- Restoring a Microsoft Exchange email message
- Restoring files and folders using Granular Restore Option
- Appendix A. Backing up databases using Arctera System Recovery
- Appendix B. Backing up Active Directory
- Appendix C. Backing up Microsoft virtual environments
- Appendix D. Using Arctera System Recovery 24 and Windows Server Core
- Index
Enabling email notifications for product (event) messages
Email notifications can be sent to a specified email address if there are any errors or warnings that occurred when a backup is run.
Note:
If you do not have an SMTP server, this feature is unavailable to you.
Notifications can also be sent to the system event log and a custom log file. The custom log file is located in the Agent folder of the product installation.
If notifications are not delivered, check the setup of your SMTP server to ensure that it functions properly.
To enable email notifications for product (event) messages
- On the Tasks menu, click Options.
- Under Notifications, click SMTP Email.
- Select the appropriate options.
Select the priority and type of messages
Lets you select the priority level at which messages should be logged. You can choose to log all or no messages regardless of priority levels.
Select one of the following options:
All messages
Medium and high priority messages
High priority messages
No messages
Errors
Logs the error messages as they occur.
Warnings
Logs the warning messages as they occur.
Information
Logs the information messages as they occur.
To address (admin@domain.com)
Lets you specify the email address (for example, admin@domain.com) where notifications are to be sent.
From address
Lets you specify the email address of the sender.
The From address is not mandatory. If you do not specify a From address, the name of the product is used.
SMTP server
Lets you specify the path to the SMTP server that sends the email notification.
In the SMTP server box:
Enter
mail-server.domain-name. This is applicable for SMTP Authentication.Enter
smtp://mail-server.domain-name. Start with 'smtp://' for None, TLS, and SSL encryption.
Authentication or Encryption
If you are installing Arctera System Recovery for the first time, you can select Authentication or Encryption.
Authentication
If you select Authentication, the SMTP Authentication option is displayed.
If you are upgrading from Arctera System Recovery to Arctera System Recovery 24, by default the Authentication option is selected. To specify an encryption type instead of SMTP authentication, select Encryption.
Encryption
If you select Encryption, the Encryption Type option is displayed.
If you are upgrading from Arctera System Recovery or its versions to Arctera System Recovery 24, by default the Encryption option is selected. To specify an SMTP authentication instead of an encryption type, select Authentication.
SMTP Authentication
Lets you select the method to authenticate to the specified SMTP server. You can select:
Anonymous
Basic
NTLM (selected by default)
Encryption Type
Lets you select the type of encryption for the specified SMTP server. You can select:
None (selected by default)
TLS (Transport Layer Security)
SSL (Secured Socket Layer)
Port
Lets you specify the port for authentication or encryption that you select.
If you select NTLM or None, the default port that is selected is 25.
You can change the port number.
User name
Lets you specify the SMTP user name.
Password
Lets you specify the SMTP password.
- Click OK.