Important Update: Cohesity Products Documentation


All Cohesity product documentation are now managed via the Cohesity Docs Portal: https://docs.cohesity.com/HomePage/Content/home.htm. Some documentation available here may not reflect the latest information or may no longer be accessible.

Arctera License Management Service Help

Last Published:
Product(s): InfoScale & Storage Foundation (9.0)
  1. Introduction
    1.  
      About License Management Service
    2.  
      About License Analytics Service
    3.  
      High level working
  2. Pre-installation
    1.  
      Downloading License Management Service packages
    2.  
      Operating system requirements
    3.  
      Network and firewall requirements
  3. Installing and configuring
    1. About installing License Management Service
      1.  
        Installing License Management Service on Linux (on-premises and cloud)
      2.  
        Installing License Management Service on Windows (on-premises and cloud)
    2.  
      Verifying License Management Service installation on Linux
    3.  
      Verify License Management Service installation on Windows
    4. About configuring License Management Service on Linux and Windows
      1.  
        Configure License Management Service on Linux and Windows using the web browser
      2.  
        Configuring License Management Service on Linux and Windows hosts using CLI
    5.  
      Installing License Management Service along with Arctera InfoScale Operations Manager 9.0.0
    6.  
      Installing License Management Service along with Operations Manager in a high availability environment
  4. Getting started
    1. About LAS access
      1.  
        Downloading the Entitlements file from LAS
      2.  
        Downloading the License Meter file from LAS
      3.  
        Usage reports for customers
      4.  
        Generating the registration key
    2.  
      Registering the License Management Service product key
    3.  
      About License Management Service console
    4.  
      About the Setup panel
    5.  
      About the License Management Service dashboard
    6.  
      Updating the License meter file
    7.  
      Updating the Entitlements file
    8.  
      About managing hosts
    9.  
      Adding Kubernetes clusters
    10. Adding Lightweight Directory Access Protocol or Active Directory-based authentication in License Management Service
      1.  
        Add domain panel options
      2.  
        Add domain panel options to specify the domain name
    11. Adding a user group
      1.  
        About user group permissions
    12.  
      Adding local users
    13.  
      Configuring SMTP settings for email notifications
    14.  
      Changing the password
    15. About using reports
      1.  
        Sending the Usage report to Arctera
    16.  
      Managing faults
    17.  
      Viewing the activity monitor
  5. Registering
    1.  
      Login to the License Management Service console
    2.  
      Viewing the product registration details
    3.  
      Re-registering the product key
    4.  
      Viewing the License Management Service installation details
  6. Managing license usage
    1.  
      About license usage
    2.  
      Scheduling auto update for License meter file
    3.  
      About assigning entitlements
    4.  
      Scheduling auto update for entitlements file
    5.  
      Assigning entitlements to hosts
    6.  
      Reassigning entitlements to hosts
    7.  
      Unassigning host from an entitlement ID
    8.  
      Unmanaging a host
    9.  
      Managing hosts
    10.  
      Assigning entitlements to Kubernetes nodes
    11.  
      Reassigning entitlements to Kubernetes nodes
    12.  
      Unassigning Kubernetes node from an entitlement ID
    13.  
      Viewing the License cores usage data
  7. Managing hosts
    1.  
      Adding hosts manually to License Management Service
    2.  
      Adding hosts to License Management Service using the CSV file
    3.  
      Adding hosts to License Management Service using the Auto Configure (gendeploy.pl) script
    4.  
      Refreshing the details of a host
    5.  
      Removing a host from License Management Service
  8. Managing software upgrades
    1.  
      About software upgrades
    2.  
      Uploading the baseline package
    3.  
      Installing the baseline package
    4.  
      Removing the baseline package
    5.  
      Uploading the patches
    6.  
      Installing the patches
    7.  
      Removing patches
    8.  
      Refreshing the patch repository
  9. Managing user administration
    1.  
      Enabling or disabling a domain
    2.  
      Removing a domain
    3.  
      Editing a user group
    4.  
      Editing users from a user group
    5.  
      Removing a user group
    6.  
      Editing local users
    7.  
      Editing user group for local user
    8.  
      Removing a local user
  10. Managing backup, restore, and uninstall
    1.  
      About backing up and restoring the License Management Service data
    2.  
      Backing up License Management Service data
    3.  
      Restoring backed up License Management Service data
    4.  
      Uninstalling License Management Service on Linux
    5.  
      Uninstalling License Management Service on Windows
  11. Known issues
    1.  
      LMS GUI becomes inaccessible when updating the license meter file (SDSCPE-23221)
    2.  
      Critical faults are listed multiple times with no details about the source and faulted objects (SDSCPE-23095)
    3.  
      LMS configuration fails if the node has no connectivity to the Internet (SDSCPE-23312)
    4.  
      Two separate tasks are seen in the UI when you install an update (SDSCPE-23012)
    5.  
      Bulk add host operation remains in queued state (SDSCPE-22715)
    6.  
      LDAP configuration may fail on a fresh Windows License Management Service (LMS) installation (SDSCPE-20770)
    7.  
      License Management Service patch details not visible in the LMS UI
    8.  
      InfoScale Operations Manager services do not restart on SUSE host after reboot (15189)
    9.  
      Incorrect error message displayed during password change task (16155)
    10.  
      Login without any permissions fails with infinite spinner error (16167)

About License Management Service console

The License Management Service console is divided into two sections. The left section consists of different features of this service. On the right you can perform various operations or view relevant data which belongs to the selected feature. Notifications, various settings options, online Help, and user details are available on the top right corner.

The Setup panel is launched when you first open the License Management Service console. This panel is a shortcut to perform various operations which are a part of getting started with License Management Service.

About the Setup panel

Figure: Setup panel

Setup panel

Exit the Setup panel to view the Dashboard. The dashboard provides a quick visual summary of license usage, the faults that are triggered on the hosts, host deployments, and more.

About the License Management Service dashboard

Figure: License Management Service dashboard

License Management Service dashboard

The following tasks can be completed using the top right corner menus:

  • Settings: A number of operations such as product registration, SMTP server configuration, and color theme selection (dark mode, light mode, system mode) can be done from here.

  • Event notifications: View and fix the faults that are generated.

  • Help: Setup menu, product documentation, and product installation information is available here.

  • User profile: Logged in user details, option to change password, and log out operations are available here.

The product features on the left hand are as follows:

  • Dashboard: This menu provides graphical and statistical insights on entitlements status across InfoScale products, data on the used entitlements and available entitlements, InfoScale product deployments, faults in the systems and much more.

    About the License Management Service dashboard

  • License management: This menu enables you to manage the InfoScale product licenses, view license usage and entitlements, manage hosts and entitlements, and update license meter and entitlement files.

    The following options are displayed when you expand License management:

    • Usage

    • Entitlements

    • License meter file update

    • Entitlements file update

    About license usage

  • Activity monitor: This menu consists of tasks and audit logs. The ongoing status of all tasks that are performed on the hosts or the containers, for example, adding, removing, and refreshing are shown in the System taskstab. The Audit logs tab gathers information about all the tasks that are performed on the License Management Service console.

    Viewing the activity monitor

  • Software upgrades: This menu lets you upload and install the baseline release, maintenance release, and patch release packages for managed host.

    About software upgrades

  • Reports: This menu lets you generate a variety of reports such as license unit requirements, entitlements usage, host deployment distribution etc.

    About using reports

  • Events: This menu shows the generated faults and provides a summary of number of faults that are of type critical, warning, and informational .

  • User management: This menu lets you manage local users, groups, and domains.