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Arctera License Management Service Help

Last Published:
Product(s): InfoScale & Storage Foundation (9.0)
  1. Introduction
    1.  
      About License Management Service
    2.  
      About License Analytics Service
    3.  
      High level working
  2. Pre-installation
    1.  
      Downloading License Management Service packages
    2.  
      Operating system requirements
    3.  
      Network and firewall requirements
  3. Installing and configuring
    1. About installing License Management Service
      1.  
        Installing License Management Service on Linux (on-premises and cloud)
      2.  
        Installing License Management Service on Windows (on-premises and cloud)
    2.  
      Verifying License Management Service installation on Linux
    3.  
      Verify License Management Service installation on Windows
    4. About configuring License Management Service on Linux and Windows
      1.  
        Configure License Management Service on Linux and Windows using the web browser
      2.  
        Configuring License Management Service on Linux and Windows hosts using CLI
    5.  
      Installing License Management Service along with Arctera InfoScale Operations Manager 9.0.0
    6.  
      Installing License Management Service along with Operations Manager in a high availability environment
  4. Getting started
    1. About LAS access
      1.  
        Downloading the Entitlements file from LAS
      2.  
        Downloading the License Meter file from LAS
      3.  
        Usage reports for customers
      4.  
        Generating the registration key
    2.  
      Registering the License Management Service product key
    3.  
      About License Management Service console
    4.  
      About the Setup panel
    5.  
      About the License Management Service dashboard
    6.  
      Updating the License meter file
    7.  
      Updating the Entitlements file
    8.  
      About managing hosts
    9.  
      Adding Kubernetes clusters
    10. Adding Lightweight Directory Access Protocol or Active Directory-based authentication in License Management Service
      1.  
        Add domain panel options
      2.  
        Add domain panel options to specify the domain name
    11. Adding a user group
      1.  
        About user group permissions
    12.  
      Adding local users
    13.  
      Configuring SMTP settings for email notifications
    14.  
      Changing the password
    15. About using reports
      1.  
        Sending the Usage report to Arctera
    16.  
      Managing faults
    17.  
      Viewing the activity monitor
  5. Registering
    1.  
      Login to the License Management Service console
    2.  
      Viewing the product registration details
    3.  
      Re-registering the product key
    4.  
      Viewing the License Management Service installation details
  6. Managing license usage
    1.  
      About license usage
    2.  
      Scheduling auto update for License meter file
    3.  
      About assigning entitlements
    4.  
      Scheduling auto update for entitlements file
    5.  
      Assigning entitlements to hosts
    6.  
      Reassigning entitlements to hosts
    7.  
      Unassigning host from an entitlement ID
    8.  
      Unmanaging a host
    9.  
      Managing hosts
    10.  
      Assigning entitlements to Kubernetes nodes
    11.  
      Reassigning entitlements to Kubernetes nodes
    12.  
      Unassigning Kubernetes node from an entitlement ID
    13.  
      Viewing the License cores usage data
  7. Managing hosts
    1.  
      Adding hosts manually to License Management Service
    2.  
      Adding hosts to License Management Service using the CSV file
    3.  
      Adding hosts to License Management Service using the Auto Configure (gendeploy.pl) script
    4.  
      Refreshing the details of a host
    5.  
      Removing a host from License Management Service
  8. Managing software upgrades
    1.  
      About software upgrades
    2.  
      Uploading the baseline package
    3.  
      Installing the baseline package
    4.  
      Removing the baseline package
    5.  
      Uploading the patches
    6.  
      Installing the patches
    7.  
      Removing patches
    8.  
      Refreshing the patch repository
  9. Managing user administration
    1.  
      Enabling or disabling a domain
    2.  
      Removing a domain
    3.  
      Editing a user group
    4.  
      Editing users from a user group
    5.  
      Removing a user group
    6.  
      Editing local users
    7.  
      Editing user group for local user
    8.  
      Removing a local user
  10. Managing backup, restore, and uninstall
    1.  
      About backing up and restoring the License Management Service data
    2.  
      Backing up License Management Service data
    3.  
      Restoring backed up License Management Service data
    4.  
      Uninstalling License Management Service on Linux
    5.  
      Uninstalling License Management Service on Windows
  11. Known issues
    1.  
      LMS GUI becomes inaccessible when updating the license meter file (SDSCPE-23221)
    2.  
      Critical faults are listed multiple times with no details about the source and faulted objects (SDSCPE-23095)
    3.  
      LMS configuration fails if the node has no connectivity to the Internet (SDSCPE-23312)
    4.  
      Two separate tasks are seen in the UI when you install an update (SDSCPE-23012)
    5.  
      Bulk add host operation remains in queued state (SDSCPE-22715)
    6.  
      LDAP configuration may fail on a fresh Windows License Management Service (LMS) installation (SDSCPE-20770)
    7.  
      License Management Service patch details not visible in the LMS UI
    8.  
      InfoScale Operations Manager services do not restart on SUSE host after reboot (15189)
    9.  
      Incorrect error message displayed during password change task (16155)
    10.  
      Login without any permissions fails with infinite spinner error (16167)

Unassigning Kubernetes node from an entitlement ID

There can be multiple reasons to unassign the entitlement ID from Kubernetes node, such as the Kubernetes cluster does not have InfoScale products anymore or is removed from the environment or is obsolete. Sometimes the Kubernetes node can have entitlements from different entitlements IDs. In this case if one or more IDs expire, then the entitlement status of node is shown as Partially assigned. In this case, if required you can unassign all entitlement IDs from node.

Use the filter, refresh, and toggle selection menu to locate the appropriate Kubernetes node if required.

There are three methods to unassign entitlements from a Kubernetes node. Choose whichever method is convenient for you.

To unassign Kubernetes nodes from an entitlement ID from the License management menu:

  1. On the License Management Service console, expand License management in the left pane.
  2. Click Uusage.
  3. In the Kubernetes tab, do one of the following:

    • Select the check box next to the host name, and click Unassign entitlement in the table heading row.

    • Locate the host and click Unassign entitlement at the end of the row.

    • Select multiple check boxes next to the host name, and click Unassign entitlement in the table heading row.

    • Select the check box next to Host name in the table heading row to select all the Kubernetes nodes that are displayed on the selected page of the table, and click Unassign entitlement.

  4. In the Unassign entitlement panel, review the selection and click Unassign.

To unassign Kubernetes node from an entitlement ID from the Entitlements menu

  1. On the License Management Service console, expand Entitlements in the left pane.
  2. In the Entitlements tab, click on the entitlement ID to open the Assigned kubernetes table.

    These are the Kubernetes nodes that are assigned to the selected entitlement ID.

  3. In the Assigned kubernetes table, do one of the following:

    • Select the check box next to the host name from which you want to unassign entitlements, and click Unassign kubernetes in the table heading row.

    • Locate the host and click Unassign kubernetes at the end of the row.

    • Select multiple check boxes next to the host name, and click Unassign Kubernetes in the table heading row.

    • Select the check box next to Host name in the table heading row to select all the nodes that are displayed on the selected page of the table, and click Unassign kubernetes in the same table heading row.

  4. In the Unassign kubernetes panel, review the selection and click Unassign.

To unassign entitlements from Kubernetes node from the License cores usage tab

  1. On the License Management Service console, expand License management > Entitlements in the left pane.
  2. Click on License cores usage tab.
  3. Click on the required InfoScale product.
  4. Click on the required entitlement in the list to view the list of nodes that are assigned to the selected entitlement.
  5. Do one of the following:

    • Select the check box next to the host name from which you want to unassign entitlements, and click Unassign kubernetes in the table heading row.

    • Locate the host and click Unassign kubernetes at the end of the row.

    • Select multiple check boxes next to the host name, and click Unassign kubernetes in the table heading row.

    • Select the check box next to Host name in the table heading row to select all the nodes that are displayed on the selected page of the table, and click Unassign kubernetes in the same table heading row.

  6. In the Unassign kubernetes panel, review the selection and click Unassign.