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Arctera License Management Service Help

Last Published:
Product(s): InfoScale & Storage Foundation (9.0)
  1. Introduction
    1.  
      About License Management Service
    2.  
      About License Analytics Service
    3.  
      High level working
  2. Pre-installation
    1.  
      Downloading License Management Service packages
    2.  
      Operating system requirements
    3.  
      Network and firewall requirements
  3. Installing and configuring
    1. About installing License Management Service
      1.  
        Installing License Management Service on Linux (on-premises and cloud)
      2.  
        Installing License Management Service on Windows (on-premises and cloud)
    2.  
      Verifying License Management Service installation on Linux
    3.  
      Verify License Management Service installation on Windows
    4. About configuring License Management Service on Linux and Windows
      1.  
        Configure License Management Service on Linux and Windows using the web browser
      2.  
        Configuring License Management Service on Linux and Windows hosts using CLI
    5.  
      Installing License Management Service along with Arctera InfoScale Operations Manager 9.0.0
    6.  
      Installing License Management Service along with Operations Manager in a high availability environment
  4. Getting started
    1. About LAS access
      1.  
        Downloading the Entitlements file from LAS
      2.  
        Downloading the License Meter file from LAS
      3.  
        Usage reports for customers
      4.  
        Generating the registration key
    2.  
      Registering the License Management Service product key
    3.  
      About License Management Service console
    4.  
      About the Setup panel
    5.  
      About the License Management Service dashboard
    6.  
      Updating the License meter file
    7.  
      Updating the Entitlements file
    8.  
      About managing hosts
    9.  
      Adding Kubernetes clusters
    10. Adding Lightweight Directory Access Protocol or Active Directory-based authentication in License Management Service
      1.  
        Add domain panel options
      2.  
        Add domain panel options to specify the domain name
    11. Adding a user group
      1.  
        About user group permissions
    12.  
      Adding local users
    13.  
      Configuring SMTP settings for email notifications
    14.  
      Changing the password
    15. About using reports
      1.  
        Sending the Usage report to Arctera
    16.  
      Managing faults
    17.  
      Viewing the activity monitor
  5. Registering
    1.  
      Login to the License Management Service console
    2.  
      Viewing the product registration details
    3.  
      Re-registering the product key
    4.  
      Viewing the License Management Service installation details
  6. Managing license usage
    1.  
      About license usage
    2.  
      Scheduling auto update for License meter file
    3.  
      About assigning entitlements
    4.  
      Scheduling auto update for entitlements file
    5.  
      Assigning entitlements to hosts
    6.  
      Reassigning entitlements to hosts
    7.  
      Unassigning host from an entitlement ID
    8.  
      Unmanaging a host
    9.  
      Managing hosts
    10.  
      Assigning entitlements to Kubernetes nodes
    11.  
      Reassigning entitlements to Kubernetes nodes
    12.  
      Unassigning Kubernetes node from an entitlement ID
    13.  
      Viewing the License cores usage data
  7. Managing hosts
    1.  
      Adding hosts manually to License Management Service
    2.  
      Adding hosts to License Management Service using the CSV file
    3.  
      Adding hosts to License Management Service using the Auto Configure (gendeploy.pl) script
    4.  
      Refreshing the details of a host
    5.  
      Removing a host from License Management Service
  8. Managing software upgrades
    1.  
      About software upgrades
    2.  
      Uploading the baseline package
    3.  
      Installing the baseline package
    4.  
      Removing the baseline package
    5.  
      Uploading the patches
    6.  
      Installing the patches
    7.  
      Removing patches
    8.  
      Refreshing the patch repository
  9. Managing user administration
    1.  
      Enabling or disabling a domain
    2.  
      Removing a domain
    3.  
      Editing a user group
    4.  
      Editing users from a user group
    5.  
      Removing a user group
    6.  
      Editing local users
    7.  
      Editing user group for local user
    8.  
      Removing a local user
  10. Managing backup, restore, and uninstall
    1.  
      About backing up and restoring the License Management Service data
    2.  
      Backing up License Management Service data
    3.  
      Restoring backed up License Management Service data
    4.  
      Uninstalling License Management Service on Linux
    5.  
      Uninstalling License Management Service on Windows
  11. Known issues
    1.  
      LMS GUI becomes inaccessible when updating the license meter file (SDSCPE-23221)
    2.  
      Critical faults are listed multiple times with no details about the source and faulted objects (SDSCPE-23095)
    3.  
      LMS configuration fails if the node has no connectivity to the Internet (SDSCPE-23312)
    4.  
      Two separate tasks are seen in the UI when you install an update (SDSCPE-23012)
    5.  
      Bulk add host operation remains in queued state (SDSCPE-22715)
    6.  
      LDAP configuration may fail on a fresh Windows License Management Service (LMS) installation (SDSCPE-20770)
    7.  
      License Management Service patch details not visible in the LMS UI
    8.  
      InfoScale Operations Manager services do not restart on SUSE host after reboot (15189)
    9.  
      Incorrect error message displayed during password change task (16155)
    10.  
      Login without any permissions fails with infinite spinner error (16167)

Viewing the activity monitor

Activity Monitor has two tabs, Tasks and Audit logs.

The ongoing status of all tasks that are performed on the hosts or the containers, for example, adding, removing, refreshing etc. are shown on the System tasks tab. Some operations take longer to complete. To view the status of such operations, use the System tasks tab.

You can perform the following operations in the task list.

  • Search for the status of a particular task.

  • Refresh the list.

  • Filter the list on required parameters.

  • Use the Toggle Selection List to add or remove columns in the displayed table as per convenience.

The Audit logs tab gathers information about all the tasks that are performed on the License Management Service console. Tasks such as logging on, generating reports, adding users etc. Every single task or activity that is done on the License Management Service console is recorded in the logs. In addition to searching, refreshing, filtering, and using the Toggle Selection List, you can also export the log file. The log file is saved in a comma-separated (CSV) file format on the local folder.

To view the tasks or audit logs:

  1. On the License Management Service console, click Activity Monitor in the left pane.
  2. Click System tasks to view the task details.
  3. Click Audit logs to view the activity logs.
  4. Click Download as CSV to download the activity logs data in a CSV file format on the local folder.