Veritas NetBackup™ Troubleshooting Guide
- Introduction
- Troubleshooting procedures
- Troubleshooting NetBackup problems
- Troubleshooting vnetd proxy connections
- Troubleshooting security certificate revocation
- Verifying host name and service entries in NetBackup
- Frozen media troubleshooting considerations
- Troubleshooting problems with the NetBackup web services
- Resolving PBX problems
- Troubleshooting problems with validation of the remote host
- About troubleshooting Auto Image Replication
- Using NetBackup utilities
- About the NetBackup support utility (nbsu)
- About the NetBackup consistency check utility (NBCC)
- About the robotic test utilities
- Disaster recovery
- About disk recovery procedures for UNIX and Linux
- About clustered NetBackup server recovery for UNIX and Linux
- About disk recovery procedures for Windows
- About clustered NetBackup server recovery for Windows
- About recovering the NetBackup catalog
- About NetBackup catalog recovery and OpsCenter
- About recovering the entire NetBackup catalog
- About recovering the NetBackup catalog image files
- About recovering the NetBackup relational database
Recovering the NetBackup relational database files from staging
During a catalog backup, NetBackup copies the relational database files to the staging directory. The recovery option that restores the image files and the configuration files also restores the relational database files to the staging directory.
See About recovering the NetBackup catalog image files.
You can recover the NetBackup NBDB relational database files from the staging directory. You can also use NetBackup commands process the NBDB relational database files further.
See About processing the relational database in staging.
When the relational database is recovered from staging, NetBackup also applies the current online transaction log during the recovery. Applying the transaction log ensures that the database is as consistent as possible with the currentdb/images
directory.
Two recovery procedures from the staging directory exist, as follow:
The database is not corrupted | See “To recover relational database files from staging if the database is corrupted”. |
The database is corrupted | See “To recover relational database files from staging if the database is corrupted”. |
To recover relational database files from staging if the database is not corrupted
- Run the following command on the master server to recover NBDB from staging:
UNIX: /usr/openv/netbackup/bin/nbdb_restore -dbn NBDB -recover -staging
Windows: install_path\NetBackup\bin\nbdb_restore -dbn NBDB -recover -staging
- Stop and restart NetBackup, as follows:
UNIX:
/usr/openv/netbackup/bin/bp.kill_all /usr/openv/netbackup/bin/bp.start_all
Windows:
install_path\NetBackup\bin\bpdown install_path\NetBackup\bin\bpup
To recover relational database files from staging if the database is corrupted
- If the NetBackup services are running, stop them as follows:
UNIX: /usr/openv/netbackup/bin/bp.kill_all
Windows: install_path\NetBackup\bin\bpdown
- Move the
*.db
and*.log
files from the following database file directories to a temporary directory:UNIX:
/usr/openv/db/data
Windows:
C:\Program Files\Veritas\NetBackupDB\data
- Configure SQL Anywhere so that it does not try to start automatically when the host is started, as follows:
Linux: /usr/openv/db/bin/nbdb_admin -auto_start NONE
Windows: install_path\NetBackup\bin\nbdb_admin -auto_start NONE
- Start the SQL Anywhere server, as follows:
UNIX: /usr/openv/netbackup/bin/nbdbms_start_stop start
Windows: install_path\NetBackup\bin\bpup -e SQLANYs_VERITAS_NB
- Create an empty database, as follows:
UNIX: /usr/openv/db/bin/create_nbdb -drop
Windows: install_path\NetBackup\bin\create_nbdb -drop
- Stop and restart NetBackup, as follows:
UNIX and Linux:
/usr/openv/netbackup/bin/bp.kill_all /usr/openv/netbackup/bin/bp.start_all
Windows:
install_path\NetBackup\bin\bpdown install_path\NetBackup\bin\bpup
- Run the NetBackup tpext command to update the device mapping files, as follows:
UNIX: /usr/openv/volmgr/bin/tpext -loadEMM
Windows: install_path\Volmgr\bin\tpext -loadEMM
- If you used the nbdb_move command to relocate NetBackup database files, re-create the directories where the files were located when you backed up the catalog.
- Start the NetBackup Device Manager, as follows:
UNIX: /usr/openv/volmgr/bin/ltid -v
Windows: Start the device manager service.
- Run the following command on the master server to recover NBDB from staging:
UNIX: /usr/openv/netbackup/bin/nbdb_restore -dbn NBDB -recover -staging
Windows: install_path\NetBackup\bin\nbdb_restore -dbn NBDB -recover -staging
- Stop and restart NetBackup, as follows:
UNIX:
/usr/openv/netbackup/bin/bp.kill_all /usr/openv/netbackup/bin/bp.start_all
Windows:
install_path\NetBackup\bin\bpdown install_path\NetBackup\bin\bpup
- After the services are restarted, run the following command:
On a non-clustered setup:
Windows:
install_path\netbackup\bin\nbcertcmd -renewcertificate
UNIX:
/usr/openv/netbackup/bin/nbcertcmd -renewcertificate
On a clustered setup:
Windows:
install_path\netbackup\bin\nbcertcmd -renewcertificate -cluster
UNIX:
/usr/openv/netbackup/bin/nbcertcmd -renewcertificate -cluster
If the command fails with the exist status 5988, refer to the following topic:
See Steps to carry out when you see exit status 5988 during catalog recovery.