APTARE IT Analytics Release Notes

Last Published:
Product(s): APTARE IT Analytics (10.5)
  1. Introduction
    1.  
      About APTARE IT Analytics 10.5.00
  2. Patch release for version 10.5.00
    1. Patch releases: APTARE IT Analytics
      1.  
        10.5.00 P14 patch release notes
      2.  
        10.5.00 P13 patch release notes
      3.  
        10.5.00 P12 patch release notes
      4.  
        10.5.00 P11 patch release notes
      5.  
        10.5.00 P10 patch release notes
      6.  
        10.5.00 P9 patch release notes
      7.  
        10.5.00 P8 patch release notes
      8.  
        10.5.00 P7 patch release notes
      9.  
        10.5.00 P6 patch release notes
      10.  
        10.5.00 P5 patch release notes
      11.  
        10.5.00 P4 patch release notes
      12.  
        10.5.00 P3 patch release notes
      13.  
        10.5.00 P2 patch release notes
      14.  
        10.5.00 P1 patch release notes
  3. What's new: Version 10.5.00 highlights
    1.  
      Multi-Language support
    2.  
      New system and version support
    3.  
      Data Collector SDK enhancements
    4.  
      Veritas NetBackup Data Collection support for SSH and WMI protocols
    5.  
      Security and public sector compliance
    6.  
      Enhanced report scoping
    7.  
      Updated third-party and open source product versions
  4. Supported systems
    1.  
      Portal supported operating systems
    2.  
      Data Collector supported operating systems
    3. Supported browsers and display resolution
      1.  
        Linux portal server: Exported and emailed reports
  5. Installations and upgrades
    1.  
      Portal installation memory requirements
    2. Portal installation prerequisites
      1. Microsoft Windows prerequisites
        1.  
          Oracle 19c patch application for Windows
      2.  
        Linux prerequisites: Portal installation default directory
    3. Before you upgrade
      1.  
        Portal/Data receiver Java memory settings
      2.  
        Upgrading the Oracle database application binaries (Windows)
      3.  
        Upgrading Oracle database application binaries (Linux)
    4.  
      Performance profiles and transmitted data
    5.  
      Dropping SCDBUSR in a shared service environment
  6. Enhancements and resolved issues
    1.  
      Overview
    2.  
      Data Collection enhancements and resolved issues
    3.  
      Portal enhancements and resolved issues
  7. Known issues, optimizations, and End-of-Life (EOL)
    1. Known issues
      1.  
        Known issues: Localization limitations and notes
    2.  
      Optimization: Customize the Linux file handle setting for large collections
    3.  
      End-of-Life (EOL)

Known issues

The following known issues are present in the release.

Table: APTARE IT Analytics Known Issues

Issue Number

Description

SC-27225

Some systems may have low entropy which can cause operations which depend on random number generation to run slowly. This may impact application install/upgrade and may cause other processes to execute slowly. The entropy of the system can be assessed using:

cat /proc/sys/kernel/random/entropy_avail.

A value of less than 400 is considered low. If 'rng-tools' is installed, 'rngtest -l can be used to assess the entropy sources. This is typically seen on older systems or guest virtual machines without proper underlying hardware support. There are methods to mitigate the impact:

  • Installing a random number generator daemon (for example: yum install rngd-tools, if not already installed) and start the rngd daemon (for example: 'service rngd start' on RHEL)

  • In VMWare ESX environments with Intel based chipsets, customers should have a suitable chip and set their ESX EVC level to 'Broadwell' or higher. The intention is to expose the RDRAND/RDSEED hardware capabilities to guest VM which become the best source of entropy.

  • Install and enable other entropy generation sources, such as 'haveged (for example: yum install haveged), if hardware support as mentioned previously cannot be provided.

SC-25648

There may be an issue with the clarity when exporting reports to PDF for non-English systems. Contact Veritas Support with any concerns.

SC-21385

APTARE IT Analytics uses a utility, nb_monitor_util to help collect data from a NetBackup Appliance. Due to a limitation in nb_monitor_util not providing unique IDs for Fans and Connections, there may a discrepancy in the number of records and the actual number of devices present in the appliance.

32082

Java 11 disables outdated and insecure TLS encryption algorithms. Some subsystems require use of these outdated algorithms for successful collection. Subsystems known to be affected include: Commvault, Compellent, Brocade BNA and Cisco DCNM. The issue will manifest in the collector logs as a javax.net.ssl.SSLHandshakeException. If this issue occurs, try modifying the Java security settings as documented in the Commvault, Compellent, Brocade BNA and Cisco DCNM Data Collector prerequisites. Refer to the individual documentation for those subsystems in APTARE IT Analytics help. Note that the presence of SSLHandshakeException in the logs only indicates the possibility that this issue is the cause.

32056

For Cohesity DataProtect, Veeam Backup & Replication, Rubrik Cloud Data Management, and NAKIVO Backup & Replication collection, if Directory, NAS and File Type object types are persisted, only backup servers are counted toward licenses. Individual clients are not counted.

24349

EMC Isilon SMB shares in access zones are not being collected and reported in the EMC Isilon SMB Share Summary report.

22582

For SAN Fabric collection, in certain cases, the database may contain aliases that actually do not exist, but they appear to be associated with a zone.

21948

When running checkinstall for VMware collection, error messages may not accurately reflect the cause of the error. Inspect the collector logs for the actual cause of the error.

17287

Occasionally, tabular reports will display mis-aligned column headings. To avoid this issue, wait for the report to finish rendering before clicking on another tab.

13723

The File Analytics File List Export feature has an issue where the number of files exported does not match the number of files shown in the File Categories report. This occurs only if the File Categories have been modified and the user running the report belongs to more than one Domain.

SC-32017

Solaris files missing in /opt/aptare/updates: Solaris host collection file was missing on portal installation. Earlier status: Solaris script file not generated.

Current status: Solaris file generated.

SC-32660

Database Exception displayed. java.sql.SQLException: Inserted value too large for column: METADATA_VMWARE_TAGINFO: Multi byte character was present in attribute file path.Earlier status: Job Detail probe was generating exception with probe failure status. Current status: NBU - Job detail probe executed successfully.