Veritas Flex Appliance Getting Started and Administration Guide

Last Published:
Product(s): Appliances (3.3, 3.2, 3.1, 3.0)
Platform: Flex Appliance OS
  1. Product overview
    1.  
      Introduction to Veritas Flex Appliance
    2.  
      Flex Appliance terminology
    3.  
      About the Flex Appliance documentation
  2. Release notes
    1.  
      Flex Appliance 3.0 new features, enhancements, and changes
    2.  
      Flex Appliance 3.1 new features, enhancements, and changes
    3.  
      Flex Appliance 3.2 new features, enhancements, and changes
    4.  
      Flex Appliance 3.3 new features, enhancements, and changes
    5.  
      Supported upgrade and update paths to this release
    6.  
      Operational notes
    7.  
      Flex Appliance 3.0 release content
    8.  
      Flex Appliance 3.1 release content
    9.  
      Flex Appliance 3.2 release content
    10.  
      Flex Appliance 3.3 release content
  3. Getting started
    1.  
      Initial configuration guidelines and checklist
    2.  
      Performing the initial configuration
    3.  
      Adding a node
    4.  
      Accessing and using the Flex Appliance Shell
    5.  
      Accessing and using the Flex Appliance Console
    6.  
      Managing the appliance from the Appliance Management Console
    7.  
      Setting the date and time for appliance nodes
    8.  
      Common tasks in Flex Appliance
  4. Managing network settings
    1.  
      Creating a network bond
    2.  
      Editing a network bond
    3.  
      Deleting a network bond
    4.  
      Configuring or editing a network interface
    5. Managing the appliance Fibre Channel ports
      1.  
        Viewing the devices that are connected to the Fibre Channel ports
    6.  
      Changing DNS or Hosts file settings
  5. Managing users
    1.  
      Overview of the Flex Appliance default users
    2. Managing Flex Appliance Console users and tenants
      1.  
        Adding a tenant
      2.  
        Editing a tenant
      3.  
        Removing a tenant
      4.  
        Adding a local user to the Flex Appliance Console
      5.  
        Connecting a remote user domain to the Flex Appliance Console
      6.  
        Editing a remote user domain in the Flex Appliance Console
      7.  
        Importing a remote user or user group to the Flex Appliance Console
      8.  
        Managing single sign-on (SSO)
      9.  
        Managing identity providers (IDPs)
      10.  
        Importing a single sign-on user or user group to the Flex Appliance Console
      11.  
        Managing user authentication with smart cards or digital certificates
      12.  
        Changing a local user password in the Flex Appliance Console
      13.  
        Expiring local user passwords in the Flex Appliance Console
      14.  
        Unlocking a local user account in the Flex Appliance Console
      15.  
        Removing users from the Flex Appliance Console
    3.  
      Changing the password policy
    4.  
      Changing the hostadmin user password in the Flex Appliance Shell
    5.  
      Changing the sysadmin user password in the Veritas Remote Management Interface
  6. Using Flex Appliance
    1. Managing the repository
      1.  
        Adding files to the repository
      2.  
        Removing files from the repository
    2.  
      Creating application instances
    3.  
      Managing application instances from Flex Appliance and NetBackup
    4. Managing application instances from Flex Appliance
      1.  
        Resizing instance storage
      2.  
        Editing instance network settings
      3.  
        Assigning Fibre Channel ports to an instance
      4.  
        Unassigning Fibre Channel ports from an instance
      5. Managing application add-ons on instances
        1.  
          Installing application add-ons
        2.  
          Uninstalling application add-ons
        3.  
          Changing the application add-on installation order
      6.  
        Viewing instance performance metrics
      7.  
        Clearing a configuration error status on an application instance
    5. Upgrading application instances
      1.  
        Warnings and considerations for instance rollbacks
    6.  
      Updating an application instance to a newer revision
    7. About Flex Appliance updates
      1.  
        Updating Flex Appliance
      2.  
        Updating the firmware
  7. Appliance security
    1.  
      Security overview
    2. About lockdown mode
      1.  
        Changing the lockdown mode
    3.  
      Using a sign-in banner
    4.  
      Using an external certificate
    5. Using network access control
      1.  
        Changing the SSH port
  8. Monitoring the appliance
    1.  
      Registering an appliance
    2. Configuring alerts
      1. About AutoSupport and Call Home
        1.  
          Configuring Call Home
      2.  
        Configuring email alerts
      3.  
        Configuring SNMP alerts
      4.  
        Setting the threshold values for disk usage alerts
    3.  
      Monitoring the appliance from the System Health Insights portal
    4. Viewing the hardware status
      1.  
        Viewing node information
      2.  
        Viewing storage shelf information on a Veritas 53xx Appliance
      3.  
        Viewing storage shelf information on a Veritas 52xx Appliance
    5.  
      Viewing hardware faults
    6.  
      Viewing system data
    7.  
      Clearing the hardware status
    8.  
      Forwarding logs
    9.  
      Providing access for external monitoring
    10.  
      Revoking access for external monitoring
  9. Reconfiguring the appliance
    1.  
      Shutting down the appliance
    2.  
      Performing a factory reset
    3.  
      Performing a reimage
    4.  
      Recovering storage data after a factory reset or a reimage
    5.  
      Performing a storage reset
    6.  
      Removing a node
    7.  
      Viewing or resetting the storage shelf order on a Veritas 52xx Appliance
  10. Troubleshooting guidelines
    1.  
      General troubleshooting steps
    2.  
      Generating a One-Time Password and unlocking access in lockdown mode
    3.  
      Gathering logs

Unlocking a local user account in the Flex Appliance Console

Local user accounts are protected with an account lock if the appliance detects 3 failed sign-in attempts within 15 minutes. If the default admin account becomes locked, it is unlocked automatically after 30 minutes. If a different local user account becomes locked, that user and the admin user must work together to unlock it. The locked user must know their password. Use the following procedures to unlock the account.

Steps for the admin user

The admin user must generate a secure unlock code for the local user.

To generate a secure unlock code

  1. Sign in to the Flex Appliance Console and click the User management icon on the left.
  2. Locate the locked user in the table and click Unlock.
  3. Copy the code and send it to the local user. The code is valid for 24 hours. If you generate a new code during that time, the first one becomes invalid.
Steps for the locked user

Once the admin user has sent the secure unlock code, the locked user can unlock their account.

To unlock a local user account

  1. Open a session to the Flex Appliance Console, enter your username and password, and click Sign in.
  2. You are redirected to a page to enter your secure unlock code. Enter the code that you received from the admin user and click Confirm.
  3. On the page that appears, enter your current password and a new password.
  4. Use the new password to sign back in to the Flex Appliance Console.