Veritas Flex Appliance Getting Started and Administration Guide

Last Published:
Product(s): Appliances (3.3, 3.2, 3.1, 3.0)
Platform: Flex Appliance OS
  1. Product overview
    1.  
      Introduction to Veritas Flex Appliance
    2.  
      Flex Appliance terminology
    3.  
      About the Flex Appliance documentation
  2. Release notes
    1.  
      Flex Appliance 3.0 new features, enhancements, and changes
    2.  
      Flex Appliance 3.1 new features, enhancements, and changes
    3.  
      Flex Appliance 3.2 new features, enhancements, and changes
    4.  
      Flex Appliance 3.3 new features, enhancements, and changes
    5.  
      Supported upgrade and update paths to this release
    6.  
      Operational notes
    7.  
      Flex Appliance 3.0 release content
    8.  
      Flex Appliance 3.1 release content
    9.  
      Flex Appliance 3.2 release content
    10.  
      Flex Appliance 3.3 release content
  3. Getting started
    1.  
      Initial configuration guidelines and checklist
    2.  
      Performing the initial configuration
    3.  
      Adding a node
    4.  
      Accessing and using the Flex Appliance Shell
    5.  
      Accessing and using the Flex Appliance Console
    6.  
      Managing the appliance from the Appliance Management Console
    7.  
      Setting the date and time for appliance nodes
    8.  
      Common tasks in Flex Appliance
  4. Managing network settings
    1.  
      Creating a network bond
    2.  
      Editing a network bond
    3.  
      Deleting a network bond
    4.  
      Configuring or editing a network interface
    5. Managing the appliance Fibre Channel ports
      1.  
        Viewing the devices that are connected to the Fibre Channel ports
    6.  
      Changing DNS or Hosts file settings
  5. Managing users
    1.  
      Overview of the Flex Appliance default users
    2. Managing Flex Appliance Console users and tenants
      1.  
        Adding a tenant
      2.  
        Editing a tenant
      3.  
        Removing a tenant
      4.  
        Adding a local user to the Flex Appliance Console
      5.  
        Connecting a remote user domain to the Flex Appliance Console
      6.  
        Editing a remote user domain in the Flex Appliance Console
      7.  
        Importing a remote user or user group to the Flex Appliance Console
      8.  
        Managing single sign-on (SSO)
      9.  
        Managing identity providers (IDPs)
      10.  
        Importing a single sign-on user or user group to the Flex Appliance Console
      11.  
        Managing user authentication with smart cards or digital certificates
      12.  
        Changing a local user password in the Flex Appliance Console
      13.  
        Expiring local user passwords in the Flex Appliance Console
      14.  
        Unlocking a local user account in the Flex Appliance Console
      15.  
        Removing users from the Flex Appliance Console
    3.  
      Changing the password policy
    4.  
      Changing the hostadmin user password in the Flex Appliance Shell
    5.  
      Changing the sysadmin user password in the Veritas Remote Management Interface
  6. Using Flex Appliance
    1. Managing the repository
      1.  
        Adding files to the repository
      2.  
        Removing files from the repository
    2.  
      Creating application instances
    3.  
      Managing application instances from Flex Appliance and NetBackup
    4. Managing application instances from Flex Appliance
      1.  
        Resizing instance storage
      2.  
        Editing instance network settings
      3.  
        Assigning Fibre Channel ports to an instance
      4.  
        Unassigning Fibre Channel ports from an instance
      5. Managing application add-ons on instances
        1.  
          Installing application add-ons
        2.  
          Uninstalling application add-ons
        3.  
          Changing the application add-on installation order
      6.  
        Viewing instance performance metrics
      7.  
        Clearing a configuration error status on an application instance
    5. Upgrading application instances
      1.  
        Warnings and considerations for instance rollbacks
    6.  
      Updating an application instance to a newer revision
    7. About Flex Appliance updates
      1.  
        Updating Flex Appliance
      2.  
        Updating the firmware
  7. Appliance security
    1.  
      Security overview
    2. About lockdown mode
      1.  
        Changing the lockdown mode
    3.  
      Using a sign-in banner
    4.  
      Using an external certificate
    5. Using network access control
      1.  
        Changing the SSH port
  8. Monitoring the appliance
    1.  
      Registering an appliance
    2. Configuring alerts
      1. About AutoSupport and Call Home
        1.  
          Configuring Call Home
      2.  
        Configuring email alerts
      3.  
        Configuring SNMP alerts
      4.  
        Setting the threshold values for disk usage alerts
    3.  
      Monitoring the appliance from the System Health Insights portal
    4. Viewing the hardware status
      1.  
        Viewing node information
      2.  
        Viewing storage shelf information on a Veritas 53xx Appliance
      3.  
        Viewing storage shelf information on a Veritas 52xx Appliance
    5.  
      Viewing hardware faults
    6.  
      Viewing system data
    7.  
      Clearing the hardware status
    8.  
      Forwarding logs
    9.  
      Providing access for external monitoring
    10.  
      Revoking access for external monitoring
  9. Reconfiguring the appliance
    1.  
      Shutting down the appliance
    2.  
      Performing a factory reset
    3.  
      Performing a reimage
    4.  
      Recovering storage data after a factory reset or a reimage
    5.  
      Performing a storage reset
    6.  
      Removing a node
    7.  
      Viewing or resetting the storage shelf order on a Veritas 52xx Appliance
  10. Troubleshooting guidelines
    1.  
      General troubleshooting steps
    2.  
      Generating a One-Time Password and unlocking access in lockdown mode
    3.  
      Gathering logs

Recovering storage data after a factory reset or a reimage

If you performed a factory reset or a reimage and want to keep the existing storage data, use the following procedure to recover the appliance.

Note:

If you have a multi-node appliance, you only need to use this procedure if you performed a factory reset or a reimage on both nodes. If you only reset or reimaged one of the nodes, add that node back to the appliance. See Adding a node.

To recover the appliance

  1. Make sure that no new storage has been attached to the appliance that was not added to the appliance before the factory reset or the reimage.
  2. Log in to the Flex Appliance Shell. If you have a multi-node appliance and performed a factory reset on both nodes, log in to the node that you did not remove from the appliance. If you reimaged both nodes, select one of the nodes to perform this procedure on and log in to that node.
  3. Run the following command to reconfigure the network:

    setup configure-network

    Follow the prompts to enter the host network information.

    Note:

    Make sure that you enter the same settings that were configured before the factory reset or the reimage.

  4. Run the following command:

    system appliance-recover

    Warning:

    If you have a multi-node appliance, do not run the system appliance-recover command from both nodes.

  5. Follow the prompts to recover the appliance.

    Note:

    If the recovery fails, you must restart the node before you retry the recovery.

  6. If you have a Veritas 5150 Appliance or a Veritas 52xx Appliance, add the applications that you have instances of and the add-ons that are installed on them to the repository before you start the instances. See Adding files to the repository.
  7. If you have a multi-node appliance, add the node that you did not recover back to the recovered appliance. See Adding a node.
  8. If your appliance previously had security patches installed, reinstall them. See Updating Flex Appliance.

Note:

If the Flex Appliance Console was open before the appliance reset and recovery, open a new session after appliance recovery.

Features that must be reconfigured after an appliance recovery

If any of the following features were previously configured on the appliance, note that the settings cannot be saved during a recovery. Make sure that you reconfigure them after the recovery.

  • Call Home

    See Configuring Call Home.

  • Email alerts

    See Configuring email alerts.

  • API access tokens

    Note:

    The previous access tokens still appear after the recovery, but they are shown as Inactive. Delete all inactive tokens and generate new ones.

    See Revoking access for external monitoring.

    See Providing access for external monitoring.

  • The appliance metadata for single sign-on (SSO)

    After a recovery, the appliance metadata file changes. Copy or download the new file and upload it to your identity provider (IDP).

    See Adding an IDP.

  • AMS registration

    You can reregister the appliance from the Settings > Management server page of the Flex Appliance Console. See the Appliance Management Guide for more information.