Veritas NetBackup™ WebSocket Service (NBWSS) Reference Guide

Last Published:
Product(s): NetBackup (, 9.0)

Problems displaying the list of WebSocket servers that were added in NetBackup

This topic describes the problems that may occur when you click Media and Device Management > Credentials > WebSocket Servers in the NetBackup Administration Console. The endpoints that have been added should appear in the WebSocket Server(s) pane.

Table: Problems getting the list of WebSocket server endpoints that were added in NetBackup


Explanation and recommended action

no entity was found

NetBackup was unable to obtain the WebSocket server endpoints, or was unable to successfully obtain information about a specific endpoint.

Contact Technical Support for further assistance.

Webservices unable to connect to EMM. Hint: check your security settings; Config WebServices are not compatible with NBAC

NetBackup Access Control (NBAC) mode is enabled. The Config Webservices do not support your current NBAC settings.

Review the NBAC settings. Consider disabling NBAC.

See Problems activating or deactivating the endpoint server.