Veritas NetBackup™ Self Service Configuration Guide

Last Published:
Product(s): NetBackup (9.1)
  1. Licensing
      Applying the full License
  2. Configuring a Self Service solution
      About configuring a Self Service solution
      Self Service scheduled backup
      Configuration checklist
  3. Configuring a NetBackup master server
      About configuring the NetBackup master server
      Enabling communication with a Windows NetBackup master server
      Enabling communication with a UNIX NetBackup master server
      Enabling communication with a NetBackup appliance
      Enabling communication with a NetBackup master server using the REST API
      Creating NetBackup Template Policies
  4. Configuring Self Service
      About Self Service configuration
      Configuring backup servers
      Configuring protection
      Configuring the Backup Now form
      Configuring tenants
      Access rights
      Registering computers
    8. Configuring the home page
        Home page integration settings
  5. Customizing Self Service
      Language settings
      Creating or customizing a request form
  6. User authentication methods
      About user authentication methods
      Forms based authentication
      Windows Authentication
      Active Directory Import
      Configuring Self Service to use Federated Single Sign-On
  7. Troubleshooting
      About troubleshooting
      Where to find troubleshooting information
      Impersonation of a tenant user
      Issues with Remote PowerShell to Windows master servers
  8. Appendix A. NetBackup policy types
      List of NetBackup policy types
  9. Appendix B. Dashboard traffic light status and usage
      About dashboard traffic light status and usage
      Assets with a protection type
      Assets without a Protection Type
      Usage and Charging
  10. Appendix C. Synchronizing data from NetBackup
      About synchronizing data from NetBackup
  11. Appendix D. NetBackup Self Service data caching process
      About NetBackup Self Service data caching process
      NetBackup Data Synchronization
      Backup Now
  12. Appendix E. Integration settings
      About integration settings
      NetBackup Adapter
      NetBackup Adapter Usage
      NetBackup Adapter Access Rights
      Action Request Types
      vCloud Director import
  13. Appendix F. REST API
      About the REST API
  14. Appendix G. Glossary

Configuring backup servers

A backup server represents a connection to a NetBackup master server. The system requires at least one backup server to function.

New backup servers are created with Add Backup Server on the Backup Servers page. A drop-list allows the further selection of Add UNIX or Linux Backup Server or Add Windows Backup Server. On-screen help is available to assist completion of the necessary details.

Once the backup server has been created the system returns to the main Backup Servers page where a Connectivity Check is started. The animated cog on the Check Connectivity button indicates that the Connectivity Check is started.

If the check has passed, no further action is required and your backup server is ready for use. If it failed, click the red cross to bring up details of the failure.

Once you have created a backup server, there are three actions available from the Backup Servers actions list: Edit Details, View Connectivity, and Delete.

Table: Backup Servers settings




The name that is displayed to users.

Server Name

The host name or fully qualified domain name (FQDN) of the backup server, for example netbackupserver or

Alternatively you can specify the host name with a port number.

On a UNIX system the syntax is hostname:portnumber. For example: netbackupserver:22, where 22 is the default port number for SSH.

On a Windows system, specify a port number using the URL syntax shown: http://hostname:portnumber/wsman. For example: http://netbackupserver:5985/wsman or https://netbackupserver:5986/wsman.


Range that includes the version of the NetBackup master server.

8.0 - 8.1.1



8.3 and later

Enable Agentless File Restore

Indicates that the backup server is configured to support VMware agentless file restore. The backup server must have all required VxUpdate packages installed. If this option is enabled, any VMware asset that does not have a NetBackup client name configured automatically offers Agentless File Restore.


Indicates if the backup server is online. You may want to take a backup server offline while performing planned maintenance. The system does not process an offline backup server in any way and users are blocked from performing actions such as backup and restore.


UNIX or Linux: Authentication mechanism when connection to a UNIX server. When connecting to a NetBackup Appliance choose Password.

The options are: Password, Keyboard Interactive Password, or Public Key.

Windows: CredSSP authentication delegates the user's credentials from the local computer to the remote computer.

The options are: Default or CredSSP.

User Account and Password

UNIX or Linux: The user that connects to the backup server. The user must be able to connect with SSH.

Windows: The user must be able to connect to Remote PowerShell.

Server Date Format and Server Time Format

The format in which the backup server expects dates and times.


  • dd - The day of the month, from 01 through 31

  • MM - The month, from 01 through 12

  • yyyy - The year as a four-digit number

  • HH - The hour, from 00 through 23

  • mm - The minute, from 00 through 59

  • ss - The seconds, from 00 through 59

You can select from the example formats listed or enter a custom format. More information about editing the date and the time format is available.

Server Time Zone

The time zone of the backup server.


The URL of the backup server API. For example: https://netbackupserver:1556.

Domain Name

The domain name of the user.

Domain Type

The domain type for the user. Allowed values are NIS, NIS+, NT, vx, and unixpwd.

NetBackup Folder

Physical path on the backup server of the NetBackup commands. You only need to enter this path if NetBackup is not installed in the default location. On a UNIX system the default value is /usr/openv/netbackup.

NetBackup Temporary Folder

Physical path on the backup server for NetBackup Self Service temporary files. You only need to enter this path if NetBackup is not installed in the default location. The NetBackup Self Service user must have read and write access to the folder. Additionally, the folder must be on the allowed list in NetBackup. On a UNIX system the default value is /usr/openv/netbackup/logs/user_ops.

On a Windows system the default value is C:\Program Files\Veritas\NetBackup.

Command timeout

The number of minutes to wait before a CLI command times out. Leave blank to use the default value.

Enable In-Place Disk Restore

Allow NetBackup Self Service to offer restore of VMDKs to existing VM. Ensure that the backup server supports In-Place Disk Restore using the nbrestorevm command.

Enable Usage Insights Data

Allows NetBackup Self Service to submit Usage Insights data to the backup server.

Chunk Size In Hours

Change this value only if instructed to do so by support. When NetBackup Self Service synchronizes backup images from NetBackup, they are retrieved in batches of the chunk size. The default chunk size is 10 hours, but may be reduced in busy systems with lots of backup activities. Reducing the chunk size results in more calls to NetBackup to retrieve a given number of images. If value is empty then the default is 10.

Maximum Backup Duration In Hours

Change this value only if instructed to do so by support. The Maximum Backup Duration represents the maximum time that NetBackup Self Service expects a long running backup to take. The synchronization engine uses this value as a buffer period to make sure that long duration backups are detected. Increase this duration if long running backups are not synchronized into NetBackup Self Service. If value is empty then the default is 24.

Use Pooled Connections (Windows only)

Change this value only if instructed to do so by support. Determines whether PowerShell connection pooling is enabled. Connection pooling is enabled by default to improve performance.

Minimum Pool Size

Change this value only if instructed to do so by support. Minimum number of connections in the PowerShell connection pool. If value is empty the default is 1.

Maximum Pool Size

Change this value only if instructed to do so by support. Maximum number of connections in the PowerShell connection pool. If value is empty the default is 3.