NetBackup™ Self Service Configuration Guide

Last Published:
Product(s): NetBackup & Alta Data Protection (10.0)
  1. Configuring a Self Service solution
    1.  
      About configuring a Self Service solution
    2.  
      Self Service scheduled backup
    3.  
      Configuration checklist
  2. Configuring a NetBackup master server
    1.  
      About configuring the NetBackup master server
    2.  
      Enabling communication with a Windows NetBackup master server
    3.  
      Enabling communication with a UNIX NetBackup master server
    4.  
      Enabling communication with a NetBackup appliance
    5.  
      Enabling communication with a NetBackup master server using the REST API
    6.  
      Creating NetBackup Template Policies
  3. Configuring Self Service
    1.  
      About Self Service configuration
    2.  
      Configuring backup servers
    3.  
      Configuring protection
    4.  
      Configuring the Backup Now form
    5.  
      Configuring tenants
    6.  
      Access rights
    7.  
      Registering computers
    8. Configuring the home page
      1.  
        Home page integration settings
  4. Customizing Self Service
    1.  
      Language settings
    2.  
      Creating or customizing a request form
    3.  
      Themes
    4.  
      Notices
  5. User authentication methods
    1.  
      About user authentication methods
    2.  
      Forms based authentication
    3.  
      Windows Authentication
    4.  
      Active Directory Import
    5.  
      Configuring Self Service to use Federated Single Sign-On
  6. Troubleshooting
    1.  
      About troubleshooting
    2.  
      Where to find troubleshooting information
    3.  
      Impersonation of a tenant user
    4.  
      Issues with Remote PowerShell to Windows master servers
    5.  
      Issues with HTTPS configuration
  7. Appendix A. NetBackup policy types
    1.  
      List of NetBackup policy types
  8. Appendix B. Dashboard traffic light status and usage
    1.  
      About dashboard traffic light status and usage
    2.  
      Assets with a protection type
    3.  
      Assets without a Protection Type
    4.  
      Usage and Charging
  9. Appendix C. Synchronizing data from NetBackup
    1.  
      About synchronizing data from NetBackup
  10. Appendix D. NetBackup Self Service data caching process
    1.  
      About NetBackup Self Service data caching process
    2.  
      NetBackup Data Synchronization
    3.  
      Backup Now
    4.  
      Protect
    5.  
      Unprotect
  11. Appendix E. Integration settings
    1.  
      About integration settings
    2.  
      NetBackup Adapter
    3.  
      NetBackup Adapter Usage
    4.  
      NetBackup Adapter Access Rights
    5.  
      Action Request Types
    6.  
      vCloud Director import
  12. Appendix F. REST API
    1.  
      About the REST API
  13. Appendix G. Glossary
    1.  
      Glossary

About configuring a Self Service solution

NetBackup Self Service allows service providers to offer self-service backup and restore to multiple customers, in a secure, and partitioned manner. In an enterprise environment, business units and project teams can perform self-service backup and restore.

Self Service restore functionality is enabled but additionally you can choose to provide self-service scheduled policy editing and support for on-demand Backup Now functionality.

Caution:

All configuration data that is entered in NetBackup Self Service is considered case sensitive. It must match the associated data that is held in NetBackup.

The Self Service solution supports an inventory of assets and their owners.

You can populate the inventory multiple ways:

  • A source independent API

  • The Self Service portal

  • An import from vCloud Director

  • An import of cloud assets from NetBackup

Self Service supports a number of NetBackup Policy types. You can either use Self Service to manage all of a tenant's backup needs. This option allows tenants to create their own backup policies. Or you can configure Self Service to only provide restore services based on manually maintained backup policies.

A record of registered assets and their protection types, such as Windows, UNIX, VMware, etc., is maintained within Self Service.

The tenant user manages computer protection status and utilization with a full set of dashboard features. The tenant user can create changes to protection and restore.