NetBackup™ Self Service Installation Guide

Last Published:
Product(s): NetBackup (10.0)

Silent install

Before you attempt to install NetBackup Self Service, confirm that the current computer meets all installation requirements for NetBackup Self Service. These requirements include confirming there is not an older version of NetBackup Self Service already installed.

To install NetBackup Self Service silently:

  1. Edit the install_directory\Silent Files\Install.db.config file and provide the required information to connect to the NetBackup Self Service database.
  2. For the CompanyName option in the Install.db.config file, enter your company name or leave the default value.
  3. If you want to use a silent install to reinstall NetBackup Self Service, use the OverrideNSSDBUsersIfExists option in the Install.db.config file.

    Set the OverrideNSSDBUsersIfExists option to True for a silent install if you:

    • Uninstalled a previous version of NetBackup Self Service.

    • Deleted the databases (NetBackupSelfService and NetBackupSelfServiceNetBackupAdapter).

    • Failed to delete the two logins that NetBackup Self Service created (NetBackupSelfServiceUser and NetBackupSelfServiceNetbackupAdapterUser).

    Under the conditions shown, the silent install fails unless the OverrideNSSDBUsersIfExists option is set to true.

  4. The remaining options in the Install.db.config file are used to connect to the SQL server. Configure these to use an ID that is a member of the sysadmin group.
  5. Right click the install_directory\Silent Files\SilentInstall.bat and select Run as administrator. The installation starts and the command-line window displays the installation progress. The command-line window closes after the installation completes.

    You can also launch the silent install directly from the command line. Open a command prompt, change to the directory that contains the SilentInstall.bat file, and then run SilentInstall.bat.

An installation log file, log_timestamp_install.log, is generated in the same directory as the SilentInstall.bat file. Review this file to see the installation results. If the installation failed, troubleshooting information is found in the installation log.