Enterprise Vault™ Troubleshooting Reporting
- About this document
- Setting up SQL Server Reporting Services
- Troubleshooting configuration and report deployment
- Identifying the problem
- "Reporting has been configured on this machine. However, there were a few warnings and/or errors..." message
- Troubleshooting accessing the reports
- Troubleshooting using and exporting the reports
- Troubleshooting problems with report content
- Troubleshooting report export
XML file format: "Page cannot be displayed" error
Problem: If you export an Asian language operating system report in XML file format and opt to open the file rather than save it, you may receive the error Page cannot be displayed.
Cause: This problem occurs when the report name contains double-byte character set (DBCS) characters or special characters such as a hyphen. It occurs because Internet Explorer applies URL encoding rules to create a temporary file name, but Report Manager attempts to show the exported XML file name without applying URL encoding.
Resolution: To work around this problem, save the file before viewing it. Alternatively, identify the location of the temporary XML file by observing the URL displayed in the web browser when the Page cannot be displayed error is shown. Then go to the temporary file location and open the file in Internet Explorer.