Enterprise Vault™ Troubleshooting Reporting
- About this document
- Setting up SQL Server Reporting Services
- Troubleshooting configuration and report deployment
- About troubleshooting configuration and report deployment
- About using DTrace with Microsoft SQL Server Reporting Services
- Identifying the problem
- "Reporting Configuration Utility is unable to copy file..." message
- "Reporting has been configured on this machine. However, there were a few warnings and/or errors..." message
- "Authentication failed for reporting user" error message
- "The specified SQL Server does not exist" error message
- "Ensure that you can browse to the Report Manager..." error message
- "EnterpriseVaultDirectory database does not exist..." error message
- "Failed to connect to the specified SQL Server with the credentials you provided" error message
- "Failed to deploy reports on the report server" error message
- Error code 1 and log file error "System Net.Web Exception: Page cannot be found"
- Log file error "Assembly security permission grant set"
- "Couldn't disable MyReports" error
- Configuring Reporting and deploying the reports
- Troubleshooting accessing the reports
- About troubleshooting accessing the reports
- Unable to view the reports
- Report Server web page does not show the Enterprise Vault folder
- Role assignments and changes fail to get implemented
- Unable to access Enterprise Vault reports from a different domain
- Unable to access Report Manager on a 64-bit Windows system due to a permissions issue
- Changing the Reporting user account details
- Troubleshooting using and exporting the reports
- About troubleshooting using and exporting the reports
- Troubleshooting problems with report content
- Images or data fail to appear
- Reports omit data related to some vault stores
- No information appears in the Data Analysis reports
- No information appears in reports that use Monitoring data
- No information appears in reports that use auditing data
- Domino Server Journal Mailbox Archiving Health report: Unable to distinguish between Domino journal mailbox locations
- Troubleshooting report export
- About using Reporting with multiple Reporting Services
No information appears in reports that use Monitoring data
Problem: The following Operation Reports contain no data:
Domino Server Journal Mailbox Archiving Health
Domino Server Journal Mailbox Archiving Trends
Enterprise Vault server 24-hour Health Status
Enterprise Vault server Seven-day Health Status
Exchange Server Journal Mailbox Archiving Health
Exchange Server Journal Mailbox Archiving Trends
Cause: These reports rely on information gathered by the Enterprise Vault Monitoring agents. They contain no data if Enterprise Vault server Monitoring is disabled, or if there is a problem with the Monitoring agents.
Resolution: Enable Monitoring from Enterprise Vault Operations Manager. For instructions, see the Operations Manager online help or the Administrator's Guide.
If server Monitoring is enabled but the reports are still not displaying data, it is possible that there is a problem with the Monitoring agents. Follow the instructions for troubleshooting the Monitoring agents in the following document on the Veritas Support website: