Enterprise Vault™ Troubleshooting Reporting
- About this document
- Setting up SQL Server Reporting Services
- Troubleshooting configuration and report deployment
- Identifying the problem
- "Reporting has been configured on this machine. However, there were a few warnings and/or errors..." message
- Troubleshooting accessing the reports
- Troubleshooting using and exporting the reports
- Troubleshooting problems with report content
- Troubleshooting report export
Error code 1 and log file error "System Net.Web Exception: Page cannot be found"
Symptoms: The Reporting Configuration utility displays an error message with error code 1 and the message:
Error: Report Deployment Failed. Miscellaneous error.
In addition, the following error message appears in EVDeployReports.Log
:
System Net.Web Exception: The request failed with HTTP status 404: Page cannot be found
Cause: Enterprise Vault could not access the Report Server to deploy the reports, due to firewall or trusted site settings.
Resolution:
- On the Report Server computer, open Internet Explorer, select Tools > Internet Options, and select the Connections tab.
- Click LAN Settings and, in the Proxy server area, clear the Use a Proxy Server for LAN check box.
- Click OK and then click OK again to exit the dialogs.
- Again from Internet Explorer select Tools > Internet Options and select the Security tab.
- Select the Local intranet web content zone. Then, in the Local intranet area, click Sites to display the Local intranet dialog.
- Click the Advanced button and add the URL for the Report Server to the list of websites in this zone. The Report Server URL is as follows:
http://<host_name>/<report_server_name>/
Where:
<host_name>
is the fully qualified host name of the computer hosting the Microsoft SQL Server Reporting Services Report Server.<report_server_name>
is the name of the Report Server.For example:
http://myserver.evdomain.com/ReportServer
or:
http://myserver.evdomain.com/ReportServer$MyInstance
where
MyInstance
is the Reporting Services instance name. You can obtain this URL from theRSReportServer.config
file. This file is present in the parent folder of thebin
folder where the reports are to be installed. Typically this path is as follows:SQL_Server_install_path\SQL_reporting_install_folder\ Reporting Services\ReportServer
For example:
C:\Program Files\Microsoft SQL Server\MSSQL.2\Reporting Services\ReportServer
- Click Close or OK and then OK to close the Local intranet dialogs. Then click OK to exit the Internet Options dialog.
- Rerun the Reporting Configuration utility with the Configure Reporting and deploy or upgrade reports option.