Backup Exec 21.2 Readme

Last Published:
Product(s): Backup Exec (21.2)

Exchange Agent notes

The following notes detail information about using the Exchange Agent with Backup Exec:

  • If the Microsoft Exchange writer is not available when you perform a backup of Exchange 2016, you may receive the following error:

    V-79-57344-34070 - Snapshot Technology: Initialization failure on: "Microsoft Information Store". Snapshot technology used: Microsoft Volume Shadow Copy Service (VSS). Snapshot technology error (0xE0008516): The database specified for the snapshot was not backed up because the database was not mounted.

    To confirm that the error occurs because the Microsoft Exchange Writer is not in the output, run the following command on the Exchange server:


    Refer to the following URL for more information:


    Ensure that you include the Exchange 2016 Windows Service "Microsoft Exchange Replication" in any troubleshooting procedures because it hosts the Microsoft Exchange Writer.