Veritas NetBackup™ Appliance Commands Reference Guide

Last Published:
Product(s): Appliances (3.1.2)
Platform: 5220,5230,5240,5330,5340
  1. Overview
    1.  
      About the NetBackup Appliance Shell Menu
    2. Logging on to the NetBackup Appliance Shell Menu
      1.  
        Command limitations on appliances that are not configured
    3.  
      Using the NetBackup Appliance Shell Menu
    4. About the NetBackup Appliance Shell Menu command views
      1.  
        About the commands under the Appliance view
      2.  
        About the commands under the Manage view
      3.  
        About the commands under the Monitor view
      4.  
        About the commands under the Network view
      5.  
        About the commands under the Reports view
      6.  
        About the commands under the Settings view
      7.  
        About the commands under the Support view
  2. Appendix A. Main > Appliance commands
    1.  
      Appliance > Master
    2.  
      Appliance > Media
    3.  
      Appliance > Management
    4.  
      Appliance > Remove
    5.  
      Appliance > ShowDedupPassword
    6.  
      Appliance > ShowIdentity
    7.  
      Appliance > Status
  3. Appendix B. Main > Manage > FibreChannel commands
    1.  
      Manage > FibreChannel > Clean
    2.  
      Manage > FibreChannel > Configure
    3.  
      Manage > FibreChannel > Reset
    4.  
      Manage > FibreChannel > Scan
    5.  
      Manage > FibreChannel > Show
    6.  
      Manage > FibreChannel > Statistics
  4. Appendix C. Main > Manage > HighAvailability commands
    1.  
      Manage > HighAvailability > AddNode
    2.  
      Manage > HighAvailability > GetAssetTag
    3.  
      Manage > HighAvailability > RemoveNode
    4.  
      Manage > HighAvailability > Setup
    5.  
      Manage > HighAvailability > Status
    6.  
      Manage > HighAvailability > Switchover
  5. Appendix D. Main > Manage > Libraries commands
    1.  
      Manage > Libraries > Configure
    2.  
      Manage > Libraries > Deny
    3.  
      Manage > Libraries > Down
    4.  
      Manage > Libraries > Inventory
    5.  
      Manage > Libraries > List
    6.  
      Manage > Libraries > Requests
    7.  
      Manage > Libraries > Reset
    8.  
      Manage > Libraries > Resubmit
    9.  
      Manage > Libraries > Up
  6. Appendix E. Main > Manage > Libraries > Advanced > ACS commands
    1.  
      Manage > Libraries > Advanced > ACS > ACS_CSI_HOSTPORT
    2.  
      Manage > Libraries > Advanced > ACS > ACS_SEL_SOCKET
    3.  
      Manage > Libraries > Advanced > ACS > ACS_SSI_HOSTNAME
    4.  
      Manage > Libraries > Advanced > ACS > ACS_SSI_INET_PORT
    5.  
      Manage > Libraries > Advanced > ACS > ACS_SSI_SOCKET
    6.  
      Manage > Libraries > Advanced > ACS > ACS_TCP_RPCSERVICE
    7.  
      Manage > Libraries > Advanced > ACS > ACS_UDP_RPCSERVICE
    8.  
      Manage > Libraries > Advanced > ACS > API_BARCODE_RULES
    9.  
      Manage > Libraries > Advanced > ACS > TestACS
    10.  
      Manage > Libraries > Advanced > ACS > ViewVMconf
  7. Appendix F. Main > Manage > License commands
    1.  
      Manage > License > Add
    2.  
      Manage > License > List
    3.  
      Manage > License > ListInfo
    4.  
      Manage > License > Remove
  8. Appendix G. Main > Manage > MountPoints commands
    1.  
      Manage > MountPoints > List
    2.  
      Manage > MountPoints > Mount
    3.  
      Manage > MountPoints > Unmount
  9. Appendix H. Main > Manage > NetBackup CLI commands
    1.  
      Manage > NetBackupCLI > Create
    2.  
      Manage > NetBackupCLI > Delete
    3.  
      Manage > NetBackupCLI > List
    4.  
      Manage > NetBackupCLI > PasswordExpiry
  10. Appendix I. Main > Manage > OpenStorage commands
    1.  
      Manage > OpenStorage > Install
    2.  
      Manage > OpenStorage > List
    3.  
      Manage > OpenStorage > Readme
    4.  
      Manage > OpenStorage > Share
    5.  
      Manage > OpenStorage > Uninstall
  11. Appendix J. Main > Manage > Software commands
    1.  
      Manage > Software > Cancel
    2.  
      Manage > Software > Delete
    3.  
      Manage > Software > Download
    4.  
      Manage > Software > DownloadProgress
    5.  
      Manage > Software > Firmware
    6.  
      Manage > Software > Install
    7.  
      Manage > Software > List
    8.  
      Manage > Software > LiveUpdateClients
    9.  
      Manage > Software > Readme
    10.  
      Manage > Software > Rollback
    11.  
      Manage > Software > Share
    12.  
      Manage > Software > UpgradeStatus
  12. Appendix K. Main > Manage > Storage commands
    1.  
      Manage > Storage > Add
    2.  
      Manage > Storage > Create
    3.  
      Manage > Storage > Delete
    4.  
      Manage > Storage > Edit
    5.  
      Manage > Storage > Monitor
    6.  
      Manage > Storage > Move
    7.  
      Manage > Storage > Remove
    8.  
      Manage > Storage > Resize
    9.  
      Manage > Storage > Scan
    10.  
      Manage > Storage > Show
    11.  
      Manage > Storage > Erase
  13. Appendix L. Main > Manage > Tapes commands
    1.  
      Manage > Tapes > Cleaning
    2.  
      Manage > Tapes > Delete
    3.  
      Manage > Tapes > Eject
    4.  
      Manage > Tapes > Freeze
    5.  
      Manage > Tapes > Inventory
    6.  
      Manage > Tapes > List
    7.  
      Manage > Tapes > ListNetBackupMedia
    8.  
      Manage > Tapes > Suspend
    9.  
      Manage > Tapes > Unfreeze
    10.  
      Manage > Tapes > Unsuspend
  14. Appendix M. Main > Manage > Certificates commands
    1.  
      Manage > Certificates > Generate
    2.  
      Manage > Certificates > Delete
  15. Appendix N. Main > Monitor commands
    1.  
      Monitor > Beacon
    2.  
      Monitor > MemoryStatus
    3.  
      Monitor > NetBackup
    4.  
      Monitor > NetworkStatus
    5.  
      Monitor > SDCS
    6.  
      Monitor > Top
    7.  
      Monitor > Uptime
    8.  
      Monitor > Who
    9.  
      Monitor > Hardware
  16. Appendix O. Main > Network commands
    1.  
      Network > Configure
    2.  
      Network > Date
    3.  
      Network > DNS
    4.  
      Network > Gateway
    5.  
      Network > Hostname
    6.  
      Network > Hosts
    7.  
      Network > IPv4
    8.  
      Network > IPv6
    9.  
      Network > LinkAggregation
    10.  
      Network > NetStat
    11.  
      Network > NTPServer
    12.  
      Network > Ping
    13.  
      Network > SetProperty
    14.  
      Network > Show
    15.  
      Network > TimeZone
    16.  
      Network > TraceRoute
    17.  
      Network > Unconfigure
    18.  
      Network > VLAN
    19.  
      Network > WANOptimization
  17. Appendix P. Main > Network > Security (IPsec) commands
    1.  
      Network > IPsec > Configure
    2.  
      Network > IPsec > Delete
    3.  
      Network > IPsec > Export
    4.  
      Network > IPsec > Import
    5.  
      Network > IPsec > Provision
    6.  
      Network > IPsec > Refresh
    7.  
      Network > IPsec > Show
    8.  
      Network > IPsec > Unconfigure
  18. Appendix Q. Main > Reports commands
    1.  
      Reports > Deduplication
    2.  
      Reports > Process
  19. Appendix R. Main > Settings commands
    1.  
      Settings > Cloud
    2.  
      Settings > Deduplication
    3.  
      Settings > FibreTransport
    4.  
      Settings > iSCSI > Initiator
    5.  
      Settings > iSCSI > Interface
    6.  
      Settings > iSCSI > Target
    7.  
      Settings > LogForwarding
    8.  
      Settings > LifeCycle
    9.  
      Settings > LiveUpdateServer
    10.  
      Settings > NetBackup
    11.  
      Settings > Password
    12.  
      Settings > Share
    13.  
      Settings > SNMP polling
    14.  
      Settings > Sysctl
    15.  
      Settings > SystemLocale
  20. Appendix S. Main > Settings > Alerts commands
    1.  
      Settings > Alerts > CallHome
    2.  
      Settings > Alerts > Email
    3.  
      Settings > Alerts > Hardware
    4.  
      Settings > Alerts > SNMP
  21. Appendix T. Main > Settings > Notifications view commands
    1.  
      Settings > Notifications > LoginBanner
  22. Appendix U. Main > Settings > Security commands
    1.  
      Settings > Security > Authorization
    2.  
      Settings > Security > Authentication > ActiveDirectory
    3.  
      Settings > Security > Authentication > Kerberos
    4.  
      Settings > Security > Authentication > LDAP
    5.  
      Settings > Security > Authentication > LocalUser
    6.  
      Main > Settings > Security > Ports
    7.  
      Main > Settings > Security > STIG
    8.  
      Main > Settings > Security > FIPS
  23. Appendix V. Main > Support commands
    1.  
      Support > Checkpoint
    2.  
      Support > Cleanup > RemoveShelfEntries
    3.  
      Support > Cleanup > ResetDIMMErrors
    4.  
      Support > Collect
    5.  
      Support > DataCollect
    6.  
      Support > Disk
    7.  
      Support > Errors
    8.  
      Support > FactoryReset
    9.  
      Support > FibreTransport
    10.  
      Support > InfraServices
    11.  
      Support > iostat
    12.  
      Support > IPMI
    13.  
      Support > KillRemoteCall
    14.  
      Support > Logs
    15.  
      Support > Maintenance
    16.  
      Support > Messages
    17.  
      Support > NBDNA
    18.  
      Support > nbperfchk
    19.  
      Support > NBSU
    20.  
      Support > Processes
    21.  
      Support > RAID
    22.  
      Support > Reboot
    23.  
      Support > RecoverStorage
    24.  
      Support > Service
    25.  
      Support > ServiceAllowed
    26.  
      Support > Show
    27.  
      Support > Shutdown
    28.  
      Support > Storage ClearReservations
    29.  
      Support > Storage Reset
    30.  
      Support > Storage SanityCheck
    31.  
      Support > Test

Name

Main > Support > Show — Displays reference table for hardware diagnosis.

SYNOPSIS

Show HW-DiagnosisHelp

DESCRIPTION

Use this command to view the reference table for hardware diagnosis. Using the reference table, you can identify the potential causes of various error states, such as critical warnings or failures of a hardware.

OPTIONS

Show HW-DiagnosisHelp

Use this command to display the reference table for hardware diagnosis.

EXAMPLES

The following is an example of the information that is displayed when you run the Main > Support > Show HW-DiagnosisHelp command.

                                Reference Chart
+-----------------------------------------------------------------------------+
|ID|  Device   | State |                      Diagnosis                       |
|--+-----------+-------+------------------------------------------------------|
|  |           |       |    Check if both the Power Supply Units are cabled   |
|  |Power      |       |    and is receiving power                            |
|1 |Supply     |Warning|                                                      |
|  |           |       |    * If PS is cabled and receiving power, call       |
|  |           |       |    Veritas support to replace the Power Supply Unit  |
|--+-----------+-------+------------------------------------------------------|
|  |           |       |    Check the status column.                          |
|  |           |       |                                                      |
|  |           |       |    * If the status is "Disabled", run the test again.|
|2 |CPU        |Failed |    (ipmitool may sometimes report incorrect CPU      |
|  |           |       |    status)                                           |
|  |           |       |                                                      |
|  |           |       |    * If the failure persists, call Veritas support to|
|  |           |       |    replace the CPU                                   |
|--+-----------+-------+------------------------------------------------------|
|  |           |       |    Check the status column                           |
|  |           |       |                                                      |
|  |           |       |    * "Device Absent" indicates that the fan is either|
|  |           |       |    not inserted correctly or the power supply cable  |
|3 |Fan        |Failed |    for the fan is loose.                             |
|  |           |       |                                                      |
|  |           |       |    * If the fan is inserted correctly or the power   |
|  |           |       |    supply cable is inserted correctly on the         |
|  |           |       |    motherboard, call Veritas support to replace the  |
|  |           |       |    fan.                                              |
|--+-----------+-------+------------------------------------------------------|
|  |           |       |    Check the Speed column.                           |
|  |           |       |                                                      |
|  |           |       |    * Speed will be above the high water mark levels. |
|  |           |       |    Check if any other fan is in failed state. If yes,|
|  |           |       |    call Veritas support to replace the failed fan.   |
|4 |Fan        |Warning|    Once replaced, the speed will stay within water   |
|  |           |       |    mark level.                                       |
|  |           |       |                                                      |
|  |           |       |    * If none of the other fans have failed, check the|
|  |           |       |    temperature table. If the temperature of appliance|
|  |           |       |    rises, then fan speed increases unless proper     |
|  |           |       |    cooling is provided to the machine.               |
|--+-----------+-------+------------------------------------------------------|
|  |           |       |    Check the "Slot number" column                    |
|5 |Disk       |Failed |                                                      |
|  |           |       |    * Call Veritas support to replace the drive in    |
|  |           |       |    that slot                                         |
|--+-----------+-------+------------------------------------------------------|
|  |           |       |    Check the "Status" column                         |
|  |           |       |                                                      |
|  |           |       |    * Drive in that slot was supposed to be in        |
|  |           |       |    "Hotspare" state. It might have changed the state |
|6 |Disk       |Warning|    due to a drive failure in another slot.           |
|  |           |       |                                                      |
|  |           |       |    * If none of the other drives are in failed state,|
|  |           |       |    copyback needs to be initiated so that the drive  |
|  |           |       |    in this particular slot becomes a "hotspare"      |
|--+-----------+-------+------------------------------------------------------|
|7 |Fiber      |Failed |    * Call Veritas support to replace the FC card     |
|  |Channel    |       |                                                      |
|--+-----------+-------+------------------------------------------------------|
|  |           |       |    * Make sure enough cooling is provided so that the|
|8 |Temperature|Warning|    temperature does not cross the high threshold     |
|  |           |       |    limit                                             |
|--+-----------+-------+------------------------------------------------------|
|  |           |       |    Check the "status" column                         |
|9 |RAID       |Failed |                                                      |
|  |           |       |    * Multiple drive failure can result in RAID volume|
|  |           |       |    going offline                                     |
|--+-----------+-------+------------------------------------------------------|
|  |           |       |    Check the "Write Policy" column                   |
|  |           |       |                                                      |
|  |           |       |    * If it is in "WriteThrough" mode, check the "RAID|
|  |           |       |    adapter" table. If either the "BBU learn cycle    |
|  |           |       |    active" field for that RAID adapter is "yes" OR if|
|  |           |       |    the "BBU charge" field is less than 60%, the write|
|  |           |       |    policy will temporarily remain in WriteThrough    |
|  |           |       |    mode.                                             |
|  |           |       |                                                      |
|10|RAID       |Warning|    * If "BBU learn cycle active" is not "yes" AND    |
|  |           |       |    "BBU charge" is more than 60%, change the write   |
|  |           |       |    policy for RAID-6 to "WriteBack with BBU" using   |
|  |           |       |    MegaCli                                           |
|  |           |       |                                                      |
|  |           |       |    * Status can be "Degraded" or "Partially          |
|  |           |       |    degraded". One or more drives might have failed.  |
|  |           |       |    Call Veritas support to replace the failed drive  |
|  |           |       |    (s) and wait for the rebuild and copyback         |
|  |           |       |    operation to complete.                            |
|--+-----------+-------+------------------------------------------------------|
|  |           |       |    Check "Adapter status" and "BBU status" column    |
|  |           |       |                                                      |
|  |           |       |    * Either adapter NVRAM, Memory, or Flash of the   |
|  |           |       |    adapter is absent or bad. Call Veritas support to |
|11|Adapter    |Failed |    replace the RAID card                             |
|  |           |       |                                                      |
|  |           |       |    * Either BBU,BBU voltage or BBU temperature is not|
|  |           |       |    OK, call Veritas support to replace the BBU on    |
|  |           |       |    that adapter.                                     |
|--+-----------+-------+------------------------------------------------------|
|  |           |       |    * This is a temporary state when either the BBU   |
|12|Adapter    |Warning|    learn cycle is active or the BBU charge is less   |
|  |           |       |    than 60%                                          |
|--+-----------+-------+------------------------------------------------------|
|  |           |       |    * Warning indicates that either the PCI card in   |
|13|PCI        |Warning|    not inserted in the compatible slot or an         |
|  |           |       |    unsupported card is inserted.                     |
+-----------------------------------------------------------------------------+