Veritas NetBackup™ Installation Guide

Last Published:
Product(s): NetBackup (9.0)
  1. Preparing for installation
    1. General installation information
      1.  
        Available NetBackup installation methods
      2.  
        About compatibility between NetBackup versions
      3.  
        About NetBackup software availability
      4. How to install NetBackup
        1.  
          About the NetBackup preinstall checker
        2.  
          About the NetBackup Product Improvement Program
      5.  
        Creating the user account to support the NetBackup web server
      6. About storage device configuration
        1.  
          Locating supported robot types
      7.  
        About security certificates for NetBackup hosts
      8.  
        Environment variable for certificate key size
      9.  
        Restrictions on the NetBackup installation directory
      10.  
        NetBackup database is not supported on the btrfs file system
    2. Installation operational notes and limitations
      1.  
        Java GUI and JRE installation optional for some computers
      2.  
        Enable 8dot3 name file setting for NetBackup master servers that support NAT
      3.  
        NetBackup servers must use a host name that is compliant with RFC 1123 and RFC 952
      4.  
        Host ID-based certificate is not deployed during installation on 8.1 media server or client host with dual stack configuration
      5.  
        NetBackup 8.2 and later RHEL 8 installation issue
      6.  
        NetBackup 8.2 and later SUSE 15 installation issue
      7.  
        External certificate authority certificates supported in NetBackup 8.2 and later
      8.  
        SCCM and Chef deployment tools and documentation now available
    3. SORT information
      1.  
        About Veritas Services and Operations Readiness Tools
      2.  
        Recommended SORT procedures for new installations
      3.  
        Recommended SORT procedures for upgrades
    4. Veritas NetInsights Console information
      1.  
        About Veritas Usage Insights
      2.  
        Best practices for Veritas Usage Insights
  2. NetBackup licenses
    1.  
      About NetBackup license requirements
    2.  
      About license key entry
    3.  
      Frequently asked questions about license keys
  3. Installing server software on UNIX systems
    1. Installation requirements for UNIX and Linux
      1.  
        Do not mix non-English versions of Windows and UNIX platforms unless master and media servers are NetBackup appliances
      2.  
        NetBackup installations on environments that run different versions of UNIX-based operating systems
      3.  
        Special installation guidelines for Solaris systems
      4.  
        Special installation guidelines for UNIX clustered environments
    2.  
      How the installation script works
    3. Installing NetBackup master server software on UNIX
      1.  
        Continuing with NetBackup software installation
    4. Installing NetBackup media server software on UNIX
      1.  
        Silently installing NetBackup media server software on UNIX and Linux
    5. About pushing client software from a master server to clients
      1.  
        Installing client type software on a master server
  4. Installing server software on Windows systems
    1.  
      Installation and upgrade requirements for Windows and Windows clusters
    2.  
      Requirements for Windows cluster installations and upgrades
    3.  
      Performing local, remote, or clustered server installation on Windows systems
    4.  
      Post-installation tasks for NetBackup cluster environments
    5.  
      Verifying Windows cluster installations or upgrades
    6.  
      Installing NetBackup servers silently on Windows systems
  5. About the administrative interfaces
    1.  
      About the NetBackup web user interface
    2.  
      About the NetBackup Administration Console
    3.  
      Installing the NetBackup Administration Console
    4.  
      Installing multiple versions of the NetBackup Administration Console on Windows
    5.  
      Removing earlier versions of the NetBackup Administration Console on Windows
    6.  
      About the NetBackup Remote Administration Console
    7.  
      Installing the NetBackup Remote Administration Console
  6. Installing NetBackup client software
    1.  
      About NetBackup client installation
    2. About NetBackup client installation on Windows
      1.  
        About Windows client installation methods and requirements
      2.  
        Installing NetBackup Windows clients locally or remotely
      3.  
        Installing NetBackup Windows clients silently
      4.  
        How to configure NetBackup clients
    3. About NetBackup client installation on UNIX and Linux
      1.  
        About UNIX and Linux client installation methods
      2.  
        Installing UNIX clients locally
      3.  
        Install of the UNIX and Linux client binaries with native installers
      4. About remote installation methods for UNIX/Linux clients
        1.  
          Installing client software with the ssh method
        2.  
          Installing client software with the sftp method
      5.  
        Adding a UNIX/Linux client after initial server installation
  7. Configuring NetBackup
    1.  
      About NetBackup startup and shutdown scripts
    2. About NetBackup server configuration
      1.  
        Starting the NetBackup Administration Console
      2.  
        About the Device Configuration Wizard
      3.  
        About the Volume Configuration Wizard
      4.  
        About the Catalog Backup Wizard
      5.  
        About the Backup Policy Configuration Wizard
  8. Upgrading NetBackup software
    1.  
      About upgrading NetBackup
    2.  
      About the NetBackup 8.x Upgrade Portal
  9. Removing NetBackup server and client software
    1.  
      About NetBackup server software removal on UNIX systems
    2.  
      About NetBackup client software removal on UNIX and Linux systems
    3.  
      Removing NetBackup from UNIX and Linux servers and clients
    4.  
      About NetBackup server software removal on Windows systems
    5.  
      Removing NetBackup server and client software from Windows servers, clusters, and clients
    6.  
      About removal of the Java Console state data from Windows servers and Windows clients
    7.  
      Removing a clustered media server by migrating all data to a new media server
  10. Reference
    1.  
      Generate a certificate on the inactive nodes of a clustered master server
    2.  
      About the NetBackup answer file
    3.  
      Persistent Java Virtual Machine options
    4.  
      About RBAC bootstrapping
    5.  
      NetBackup master server web server user and group creation
    6.  
      About the NetBackup Java Runtime Environment
    7.  
      Add or Remove Java GUI and JRE after install
    8.  
      Using NetApp disk arrays with Replication Director
    9.  
      Security updates to the NetBackup database
    10.  
      Size guidance for Veritas NetBackup master server and domain
  11.  
    Index

Removing NetBackup from UNIX and Linux servers and clients

Use this procedure to remove NetBackup from UNIX and Linux servers and clients. You may also need to reference other documents for procedures of specific tasks to remove NetBackup successfully.

Use the following guidelines when you remove NetBackup from UNIX and Linux servers and clients:

NetBackup relational database (NBDB) location

If you moved the NBDB files in /usr/openv/db/data from their default installation location, this procedure includes a step that describes how to remove these files.

Clustered environments

Before you begin to remove NetBackup, you must remove NetBackup from the cluster application. Follow the instructions in your cluster documentation on how to remove a group, then you can remove NetBackup.

The virtual host name security certificates are automatically removed from the shared drive of the cluster as a part of NetBackup server software removal.

You must remove NetBackup from each node in the cluster.

PBX

When you remove NetBackup, PBX is not removed. You must remove PBX manually. This procedure includes a step that describes how to perform this task.

Warning:

Do not remove PBX if your server uses other Veritas software products that require PBX to run.

NetBackup Administration Console

The NetBackup Administration Console must be closed when you remove NetBackup. Otherwise, NetBackup may cause a failure that forces you to restart the procedure.

To remove NetBackup from UNIX servers

  1. Log on as the root user on the server or the client.
  2. (Conditional: servers only) Perform a catalog backup.
  3. If the NetBackup Administration Console is open, you must close it now.
  4. (Conditional: servers only) Save all important data from any add-on products that you have installed.
  5. Stop the NetBackup/Media Manager daemons with the following command:

    /usr/openv/netbackup/bin/bp.kill_all

  6. Identify any installed add-on products by using the following command:

    AIX

    lslpp -L

    HP-UX

    swlist

    Linux

    rpm -qa

    Solaris

    pkginfo

    Look for any of the seven add-on products listed:

    VRTSfrnb (Applies only to servers)
    VRTSfrnbclt
    VRTSjanb (Applies only to servers)
    VRTSjanbclt
    VRTSzhnb (Applies only to servers)
    VRTSzhnbclt
    VRTSnbsds (Applies only to servers)

    Remove any add-on products found.

  7. (Conditional: servers only) For Solaris systems only, run the following command:

    /usr/openv/volmgr/bin/driver/sg.install -deinstall

  8. To unregister NetBackup from the VxUL master configuration that is stored in the /etc/vx/vrtslog.conf file, run the following command:

    /usr/openv/netbackup/bin/vxlogcfg -r -p 51216

    The -p option specifies the product ID, which is 51216 for NetBackup.

  9. (Conditional: servers only) If BMR is supported and enabled on the server, remove the associated files with the following command:

    /usr/openv/netbackup/bin/bmrsetupmaster -undo -f

  10. (Conditional: servers only) If you moved the NBDB files from their default installation location, you must delete these files manually as follows:
    • Navigate to the following directory where the NBDB files reside:

      /usr/openv/db/data

    • Open the vxdbms.conf file.

      This file contains a list of the database-related files and the path for each file.

    • Delete each of the database-related files.

  11. (Conditional: servers only) If NetBackup Fibre Transport is supported and enabled on the server, remove the associated files with the following command:

    /usr/openv/netbackup/bin/admincmd/nbftsrv_config -d

  12. (Conditional: servers only) To remove the NetBackup server package, run the command shown.

    Note:

    The virtual host name security certificates are automatically removed from the shared drive of the cluster as a part of NetBackup server software removal.

    More information about this topic is available. Please refer to the information on retaining host ID-based certificates when reinstalling NetBackup in the NetBackupSecurity and Encryption Guide.

    Linux

    rpm -e VRTSnetbp

    Solaris

    pkgrm VRTSnetbp

    • When the script asks if you want to remove the installed package VRTSnetbp, enter y and press Enter.

    • When the script asks if you want to continue with the package removal using superuser permission, enter y and press Enter.

  13. Remove the NetBackup configuration package with the appropriate command as follows:

    AIX

    installp -u VRTSnbcfg

    HP-UX

    swremove VRTSnbcfg

    Linux

    rpm -e VRTSnbcfg

    Solaris

    pkgrm VRTSnbcfg

  14. For the clients that support PureDisk, remove all PureDisk files with the following command:

    /opt/pdde/pddeuninstall.sh -forceclean

  15. (Conditional: servers only) For the clients that support MSDP, remove all MSDP files with the following command:

    /opt/pdde/pddeuninstall.sh -basedir /usr/openv/pdde/ -ostdir /usr/openv/lib/ost-plugins/ -forceclean

    Note:

    Be aware the preceding command is a single command which takes three parameters (basedir, , ostdir, and forceclean), and two directory parameters take paths as input.

  16. Remove the NetBackup-Java Display Console by using the appropriate native command as follows:

    AIX

    installp -u VRTSnbjava

    HP-UX

    swremove VRTSnbjava

    Linux

    rpm -e VRTSnbjava

    Solaris

    pkgrm VRTSnbjava

  17. Remove the NetBackup Java Runtime Environment by using the appropriate native command as follows:

    AIX

    installp -u VRTSnbjre

    HP-UX

    swremove VRTSnbjre

    Linux

    rpm -e VRTSnbjre

    Solaris

    pkgrm VRTSnbjre

  18. Remove the NetBackup client by using the appropriate native command as shown.

    Note:

    As part of the removal of the NetBackup server software, the security certificates are automatically deleted. If you want to retain the certificates, please save them before removing NetBackup.

    More information about this topic is available. Please refer to the information on retaining host ID-based certificates when reinstalling NetBackup in the NetBackupSecurity and Encryption Guide.

    AIX

    installp -u VRTSnbclt

    HP-UX

    swremove VRTSnbclt

    Linux

    rpm -e VRTSnbclt

    Solaris

    pkgrm VRTSnbclt

    Note:

    If there are running NetBackup processes and daemons, terminate them manually for a successful NetBackup removal.

  19. Remove PBX with the appropriate native command as follows:

    Note:

    Remember, you should not remove PBX if your server uses other Veritas software products that require PBX to run.

    AIX

    installp -u VRTSpbx

    HP-UX

    swremove VRTSpbx

    Linux

    rpm -e VRTSpbx

    Solaris

    pkgrm VRTSpbx

  20. Remove NetBackup Pre-Check package with the appropriate command as follows:

    AIX

    installp -u VRTSnbpck

    HP-UX

    swremove VRTSnbpck

    Linux

    rpm -e VRTSnbpck

    Solaris

    pkgrm VRTSnbpck

  21. (Conditional: Linux only): Remove the Veritas PDDE package with the command shown:

    rpm -e VRTSpddei

  22. Remove the /usr/openv directory.

    Warning:

    The rm commands used remove any add-on products that are installed on the computer where you perform this command.

    • Determine if /usr/openv is a symbolic link with the command shown. If /usr/openv is a symbolic link, make note of the actual path. The path is required for a later command.

      file -h /usr/openv

      /usr/openv: symbolic link to /opt/openv

    • If /usr/openv is a symbolic link, run the commands shown:

      cd /usr/openv

      This command changes you into the directory that symbolic link points to, such as /opt/openv.

      ls

      List the contents of the directory. Review this information to confirm what you are about to delete.

      Warning:

      Before you continue, make sure that you are at the correct location and verify that the subdirectories are what you expect them to be. To help prevent removing the wrong directories, the previous commands verify your current location and list the files in that directory. After you verify the directory location and its contents, remove the directory with the next commands.

      cd /

      Change to the root directory.

      rm -rf directory

      For the directory value, enter the information from the file command. This command deletes the directory that contains the NetBackup binaries.

      Example: rm -rf /opt/openv

      rm -f /usr/openv

      Delete the symbolic link.

    • If /usr/openv is the actual directory, run the command shown:

      rm -rf /usr/openv

      Note:

      Depending on your operating system, you may need to use the rmdir command to remove the /usr/openv directory.

      rmdir /usr/openv

  23. For Linux systems only:

    If you modified the startup and the shutdown scripts, run the following command:

    /sbin/chkconfig --del netbackup

    Depending on the distribution of Linux, the startup and the shutdown scripts may already be deleted.

    See About NetBackup startup and shutdown scripts.

  24. Remove the scripts shown. Depending on the operating system, the startup and the shutdown scripts may already be deleted.

    On AIX systems:

    /etc/rc.netbackup.aix

    On HP-UX systems:

    /sbin/init.d/netbackup
    /sbin/rc1.d/K001netbackup
    /sbin/rc2.d/S777netbackup

    On Linux Debian systems:

    /etc.init.d/netbackup
    /etc/rc0.d/K01netbackup
    /etc/rc1.d/K01netbackup
    /etc/rc2.d/S95netbackup

    On Linux Red Hat systems:

    /etc/rc.d/init.d/netbackup
    /etc/rc.d/rc0.d/K01netbackup
    /etc/rc.d/rc1.d/K01netbackup
    /etc/rc.d/rc2.d/S77netbackup
    /etc/rc.d/rc3.d/S77netbackup
    /etc/rc.d/rc5.d/S77netbackup
    /etc/rc.d/rc6.d/K01netbackup

    The following startup scripts are only on servers and appear only if NetBackup Fiber Transport was enabled on the server:

    /etc/rc.d/init.d/nbftserver
    /etc/rc.d/rc0.d/K03nbftserver
    /etc/rc.d/rc1.d/K03nbftserver
    /etc/rc.d/rc2.d/S21nbftserver
    /etc/rc.d/rc3.d/S21nbftserver
    /etc/rc.d/rc5.d/S21nbftserver
    /etc/rc.d/rc6.d/K03nbftserver

    On Linux SUSE systems:

    /etc/init.d/netbackup
    /etc/init.d/rc0.d/K01netbackup
    /etc/init.d/rc2.d/S77netbackup
    /etc/init.d/rc3.d/S77netbackup
    /etc/init.d/rc5.d/S77netbackup
    /etc/init.d/rc6.d/K01netbackup

    The following startup scripts are only on servers and appear only if NetBackup Fiber Transport was enabled on the server:

    /etc/init.d/nbftserver
    /etc/init.d/rc2.d/K01nbftserver
    /etc/init.d/rc2.d/S05nbftserver
    /etc/init.d/rc3.d/K01nbftserver
    /etc/init.d/rc3.d/S05nbftserver
    /etc/init.d/rc5.d/K01nbftserver
    /etc/init.d/rc5.d/S05nbftserver

    On other servers and clients:

    /etc/init.d/netbackup
    /etc/rc0.d/K01netbackup
    /etc/rc1.d/K01netbackup
    /etc/rc2.d/S77netbackup

    The following startup scripts are only on servers and appear only if NetBackup Fiber Transport was enabled on the server:

    /etc/init.d/nbftserver
    /etc/rc0.d/K03nbftserver
    /etc/rc1.d/K03nbftserver
    /etc/rc2.d/S21nbftserver
  25. For AIX systems only:

    • In the /etc/inittab file, remove the following NetBackup entry:

      /etc/rc.netbackup.aix
    • In the /etc/rc.shutdown file, remove the following line:

      /etc/rc.netbackup.aix stop
  26. Remove the LiveUpdate components as follows:

    • First, examine the following file to see if NetBackup is the only product that uses LiveUpdate:

      /etc/Product.Catalog.JavaLiveUpdate

    • If NetBackup is the only product that currently uses LiveUpdate, run the following command:

      /opt/Symantec/LiveUpdate/uninstall.sh -a

    • If LiveUpdate is the only product installed in the /opt/Symantec directory, remove the following files:

      rm -f /etc/Symantec.conf

      Note:

      Before you remove the following product catalog file, make sure that it is empty. The empty file size is equal to 0 bytes. If the product catalog file is not empty, do not remove it because other products still require it.

      rm -f /etc/Product.Catalog.JavaLiveUpdate

  27. To remove the NetBackup-Java application state data for the root account, run the appropriate command as follows:

    Warning:

    Do not insert a space between the slash character (/) and the period or the dot character (.) of /.veritas. A space between these characters removes all of your files from the root level and beyond.

    • To remove the NetBackup-Java application state data for the root account for all releases, run the following command:

      /bin/rm -rf /.veritas

    • To remove the NetBackup-Java application state data for the root account for a specific release, run the following command:

      /bin/rm -rf /.veritas/java/version

      Where version is the six-digit NetBackup version number. For example, NetBackup version 8.0 with no upgrades applied would be entered as 800000.

  28. Inform NetBackup-Java users that they can remove their $HOME/.veritas directory.

    The $HOME/.veritas and the $HOME/.veritas/java directories contain application state information, that is saved when the user exits NetBackup-Java applications. The saved information includes table column order and size. The process removes this directory for the root user only.

    The common subdirectory in $HOME/.veritas/java/.userPrefs/vrts can be removed.

  29. If you enabled NetBackup Access Control, NetBackup placed several files on clients and servers. These files can be divided into the following categories:
    • NetBackup application temporary files

      These files are removed with NetBackup.

    • Individual user (cache) files

      These cache files reside in the $HOME/.vxss directory. Inform all users that they can remove this directory.

      Files are generated in the /.vxss directory by a Single Sign-On operation of the NetBackup Administration Console on the host where the console runs. The NetBackup Administration Console cleans these files when an exit function is performed, so the directory does not always contain temporary files. However, if a system crash were to occur, any files in the directory may be left behind. With the console shutdown , you can delete these files safely with no data loss.

      NetBackup also creates cached certificates for client and server NetBackup applications. These files reside within the /.vxss directory. These files typically have a name that is consistent with a DNS entry for a network interface, as in machine.company.com. Example directory entries are as follows:

      /usr/openv/var/vxss/credentials/machine.company.com

      /usr/openv/var/vxss/credentials/dhcp

      These files are created with the command bpnbat -LoginMachine. If you plan to reinstall NetBackup on the same computer at a later date, do one of the following:

      • Preserve the certificates in the vxss/credentials directory.

      • If you do not preserve the certificates, you must provide the computer identity password as originally set on the Root+AB broker. As an alternative, you can reset the password on the Root+AB broker when you reinstall.

      For more information on Root+AB brokers, see the .NetBackup Security and Encryption Guide

      For more information on NetBackup Access Control and how to remove it, see the NetBackup Security and Encryption Guide.