Veritas NetBackup™ Installation Guide

Last Published:
Product(s): NetBackup (9.0)
  1. Preparing for installation
    1. General installation information
      1.  
        Available NetBackup installation methods
      2.  
        About compatibility between NetBackup versions
      3.  
        About NetBackup software availability
      4. How to install NetBackup
        1.  
          About the NetBackup preinstall checker
        2.  
          About the NetBackup Product Improvement Program
      5.  
        Creating the user account to support the NetBackup web server
      6. About storage device configuration
        1.  
          Locating supported robot types
      7.  
        About security certificates for NetBackup hosts
      8.  
        Environment variable for certificate key size
      9.  
        Restrictions on the NetBackup installation directory
      10.  
        NetBackup database is not supported on the btrfs file system
    2. Installation operational notes and limitations
      1.  
        Java GUI and JRE installation optional for some computers
      2.  
        Enable 8dot3 name file setting for NetBackup master servers that support NAT
      3.  
        NetBackup servers must use a host name that is compliant with RFC 1123 and RFC 952
      4.  
        Host ID-based certificate is not deployed during installation on 8.1 media server or client host with dual stack configuration
      5.  
        NetBackup 8.2 and later RHEL 8 installation issue
      6.  
        NetBackup 8.2 and later SUSE 15 installation issue
      7.  
        External certificate authority certificates supported in NetBackup 8.2 and later
      8.  
        SCCM and Chef deployment tools and documentation now available
    3. SORT information
      1.  
        About Veritas Services and Operations Readiness Tools
      2.  
        Recommended SORT procedures for new installations
      3.  
        Recommended SORT procedures for upgrades
    4. Veritas NetInsights Console information
      1.  
        About Veritas Usage Insights
      2.  
        Best practices for Veritas Usage Insights
  2. NetBackup licenses
    1.  
      About NetBackup license requirements
    2.  
      About license key entry
    3.  
      Frequently asked questions about license keys
  3. Installing server software on UNIX systems
    1. Installation requirements for UNIX and Linux
      1.  
        Do not mix non-English versions of Windows and UNIX platforms unless master and media servers are NetBackup appliances
      2.  
        NetBackup installations on environments that run different versions of UNIX-based operating systems
      3.  
        Special installation guidelines for Solaris systems
      4.  
        Special installation guidelines for UNIX clustered environments
    2.  
      How the installation script works
    3. Installing NetBackup master server software on UNIX
      1.  
        Continuing with NetBackup software installation
    4. Installing NetBackup media server software on UNIX
      1.  
        Silently installing NetBackup media server software on UNIX and Linux
    5. About pushing client software from a master server to clients
      1.  
        Installing client type software on a master server
  4. Installing server software on Windows systems
    1.  
      Installation and upgrade requirements for Windows and Windows clusters
    2.  
      Requirements for Windows cluster installations and upgrades
    3.  
      Performing local, remote, or clustered server installation on Windows systems
    4.  
      Post-installation tasks for NetBackup cluster environments
    5.  
      Verifying Windows cluster installations or upgrades
    6.  
      Installing NetBackup servers silently on Windows systems
  5. About the administrative interfaces
    1.  
      About the NetBackup web user interface
    2.  
      About the NetBackup Administration Console
    3.  
      Installing the NetBackup Administration Console
    4.  
      Installing multiple versions of the NetBackup Administration Console on Windows
    5.  
      Removing earlier versions of the NetBackup Administration Console on Windows
    6.  
      About the NetBackup Remote Administration Console
    7.  
      Installing the NetBackup Remote Administration Console
  6. Installing NetBackup client software
    1.  
      About NetBackup client installation
    2. About NetBackup client installation on Windows
      1.  
        About Windows client installation methods and requirements
      2.  
        Installing NetBackup Windows clients locally or remotely
      3.  
        Installing NetBackup Windows clients silently
      4.  
        How to configure NetBackup clients
    3. About NetBackup client installation on UNIX and Linux
      1.  
        About UNIX and Linux client installation methods
      2.  
        Installing UNIX clients locally
      3.  
        Install of the UNIX and Linux client binaries with native installers
      4. About remote installation methods for UNIX/Linux clients
        1.  
          Installing client software with the ssh method
        2.  
          Installing client software with the sftp method
      5.  
        Adding a UNIX/Linux client after initial server installation
  7. Configuring NetBackup
    1.  
      About NetBackup startup and shutdown scripts
    2. About NetBackup server configuration
      1.  
        Starting the NetBackup Administration Console
      2.  
        About the Device Configuration Wizard
      3.  
        About the Volume Configuration Wizard
      4.  
        About the Catalog Backup Wizard
      5.  
        About the Backup Policy Configuration Wizard
  8. Upgrading NetBackup software
    1.  
      About upgrading NetBackup
    2.  
      About the NetBackup 8.x Upgrade Portal
  9. Removing NetBackup server and client software
    1.  
      About NetBackup server software removal on UNIX systems
    2.  
      About NetBackup client software removal on UNIX and Linux systems
    3.  
      Removing NetBackup from UNIX and Linux servers and clients
    4.  
      About NetBackup server software removal on Windows systems
    5.  
      Removing NetBackup server and client software from Windows servers, clusters, and clients
    6.  
      About removal of the Java Console state data from Windows servers and Windows clients
    7.  
      Removing a clustered media server by migrating all data to a new media server
  10. Reference
    1.  
      Generate a certificate on the inactive nodes of a clustered master server
    2.  
      About the NetBackup answer file
    3.  
      Persistent Java Virtual Machine options
    4.  
      About RBAC bootstrapping
    5.  
      NetBackup master server web server user and group creation
    6.  
      About the NetBackup Java Runtime Environment
    7.  
      Add or Remove Java GUI and JRE after install
    8.  
      Using NetApp disk arrays with Replication Director
    9.  
      Security updates to the NetBackup database
    10.  
      Size guidance for Veritas NetBackup master server and domain
  11.  
    Index

Installation and upgrade requirements for Windows and Windows clusters

Table: NetBackup installation and upgrade requirements for Windows and Windows clusters describes the requirements to prepare your Windows systems for NetBackup installation. Use this table as a checklist to address each item.

For the most up-to-date information about installation requirements, Veritas recommends use of the SORT website. More information about SORT is available.

See About Veritas Services and Operations Readiness Tools.

Caution:

Veritas supports moving the NetBackup catalog with the nbdb_move command to a non-default location on a Windows cluster after installation or upgrade. Before any upgrades, however, you must move the NetBackup catalog back to the default location for the upgrade to succeed. Do not attempt a NetBackup upgrade if the catalog is not in the default location. You master server is rendered unusable if you fail to move the database back to the default location before upgrade. More information about the nbdb_move is available.

NetBackup Commands Reference Guide

Table: NetBackup installation and upgrade requirements for Windows and Windows clusters

Check

Requirement

Details

 

Operating system

  • Make sure that you have applied the most current operating system patches and updates. If you are not certain that your operating system is current, contact your operating system vendor and request the latest patches and upgrades.

  • For a complete list of compatible Windows operating systems, refer to the Software Compatibility List (SCL) at the following website:

    http://www.netbackup.com/compatibility

 

Memory

  • NetBackup does not enforce minimum memory requirements. Veritas does, however, recommend using at least the minimum recommended memory. Failure to use the minimum recommended memory amounts can result in unacceptable performance.

  • Media servers in a production environment with several database agents enabled should have a minimum of 4 GB of memory each.

Disk space

  • An NTFS partition.

  • The exact amount of space that is required to accommodate the server software and the NetBackup catalogs depends on the hardware platform. More information about this topic is available.

    NetBackup Release Notes for 9.0

  • Upgrades require additional space on the primary drive, even if NetBackup is installed to an alterative location. The primary drive is the drive where Windows is installed.

    • For server upgrades Veritas requires 2.8 GB of free space on the primary Windows drive when you install NetBackup to an alternative drive location.

    • For client upgrades Veritas requires 1.7 GB of free space on the primary Windows drive when you install NetBackup to an alternative drive location.

  • NetBackup catalogs contain information about your backups that become larger as you use the product. The disk space that the catalogs require depends primarily on the following aspects of your backup configuration:

    • The number of files that are backed up.

    • The frequency of your backups.

    • The amount of time that you set to retain your backup data.

  • Veritas recommends that you have a minimum available disk space of 5% in any Disk Storage Unit volume or file system.

Note:

The value for disk space is for initial installation only. The NetBackup catalog requires considerably more space once the master server is placed in a production environment.

 

General requirements

Make sure that you have all of the following items:

  • NetBackup installation ESD images

  • Appropriate license keys

  • Administrator account and password for all servers

  • Screen resolution configured for at least 1024x768, 256 colors.

Note:

To install NetBackup on Windows 2012 R2, Windows 2012 UAC-enabled, and Windows Server 2016 environments, you must log on as the official administrator. Users that are assigned to the Administrators Group and are not the official administrator cannot install NetBackup in UAC-enabled environments. To allow users in the Administrators Group to install NetBackup, disable UAC.

 

Remote and cluster installations

In addition to all previously stated installation requirements, the following guidelines apply to remote installations and cluster installations:

  • All nodes in the cluster must run the same operating system version, service pack level, and NetBackup version. You cannot mix versions of server operating systems.

  • The installation account must have administrator privileges on all remote systems or on all nodes in the cluster.

  • The source system (or primary node) must run Windows 2012/2012 R2/Windows 2016.

  • The destination PC (or clustered nodes) must have Windows 2012/2012 R2/Windows 2016.

  • The Remote Registry service must be started on the remote system.

    The NetBackup installer can enable and start the Remote Registry service on the remote system. If the Remote Registry service is not started, the installation receives the following error message:

    Attempting to connect to server server_name failed with the following error: Unable to connect to the remote system. One possible cause for this is the absence of the Remote Registry service. Please ensure this service is started on the remote host and try again.

  • NetBackup virtual name and IP address

    Have the virtual name and IP address for NetBackup available. You must provide this information during installation.

  • Cluster support changes for media servers

    You cannot perform a new installation of a clustered media server.

  • Windows Server Failover Clusters (WSFC)

    • The shared disk that the NetBackup Group uses must already be configured in the cluster and online on the active node.

    • Install NetBackup from the node with the shared disk (that is, the active node).

    • Computer or host names cannot be longer than 15 characters.

  • Cluster server (VCS) clusters:

    All NetBackup disk resources must be configured in Veritas Enterprise Administrator (VEA) before you install NetBackup.

  • Cluster node device configuration and upgrades

    When you upgrade clusters, the ltid and the robotic daemons retrieve the device configuration for a particular cluster node from the EMM database. The cluster node name (provided by gethostname) stores or retrieves the device configuration in the EMM database. The cluster node name is used when any updates are made to the device configuration, including when ltid updates the drive status. The cluster node name is only used to indicate where a device is connected. The NetBackup virtual name is employed for other uses, such as the robot control host.

More information about cluster requirements is available.

NetBackup Clustered Master Server Administrator's Guide

 

Remote Administration Console host names

You must provide the names of the Remote Administration Console hosts during master server installation.

NetBackup communication

Make sure that your network configuration allows all servers and clients to recognize and communicate with one another.

Generally, if you can reach the clients from a server by using the ping command, the setup works with NetBackup.

  • NetBackup services and port numbers must be the same across the network.

  • Veritas suggests that you use the default port settings for NetBackup services and Internet service ports. If you modify the port numbers, they must be the same for all master servers, media servers, and clients. The port entries are in the following file:

    %SYSTEMROOT%\system32\drivers\etc\services. To change the default settings, you must perform a custom installation of NetBackup or manually edit the services file.

CIFS-mounted file systems

Veritas does not support installation of NetBackup in a CIFS-mounted directory. File locking in CIFS-mounted file systems can be unreliable.

 

Storage devices

Devices such as robots and standalone tape drives must be installed according to the manufacturers' instructions and recognized by the Windows software.

 

Server names

When you are prompted for server names, always enter the appropriate host names. Do not enter IP addresses.

 

Mixed versions

Make sure to install NetBackup servers with a release level that is at least equal to the latest client version that you plan to use. Earlier versions of server software can encounter problems with later versions of client software.

See About compatibility between NetBackup versions.

 

Installations on Windows 2012/2012 R2 Server Core/Windows 2016

You can only install NetBackup on these computers with the silent installation method.

See Installing NetBackup servers silently on Windows systems.

 

Other backup software

Remove any other vendor's backup software currently configured on your system. The backup software of another vendor can negatively affect how NetBackup installs and functions.

 

Web Services

Beginning with NetBackup 8.0, the NetBackup master server includes a configured Tomcat web server to support critical backup operations. This web server operates under user account elements with limited privileges. These user account elements must be available on each master server (or each node of a clustered master server). More information is available:

See NetBackup master server web server user and group creation.

Note:

Veritas recommends that you save the details of the user account that you use for the NetBackup Web Services. A master server recovery requires the same NetBackup Web Services user account and credentials that were used when the NetBackup catalog was backed up.

Note:

If the NetBackup PBX is running in secure mode, please add the web service user as authorized user in PBX. More information about determining PBX mode and how to correctly add users is available.

http://www.veritas.com/docs/000115774

 

CA Certificate fingerprint

(Conditional) For media servers and clients only:

If you use a NetBackup Certificate Authority, you must know the CA Certificate fingerprint of the master server at time of installation. This requirement only applies if you use a NetBackup Certificate Authority. More information is available about the details on the CA Certificate fingerprint and its role in generation of security certificates.

https://www.veritas.com/support/en_US/article.000127129

 

Authorization Token

(Conditional) For media servers and clients only:

In some cases, the installer requires an authorization token to successfully deploy security certificates. More information is available about the details on authorization tokens and their role in generation of security certificates.

In some cases, if you use a NetBackup Certificate Authority, the installer requires an authorization token to successfully deploy security certificates. More information is available about the details on authorization tokens and their role in generation of security certificates.

https://www.veritas.com/support/en_US/article.000127129

 

External certificate authority

For master servers (including cluster): The configuration of an external certificate authority is a post-installation activity.

For media servers and clients: You can configure the ECA during the install procedure or after the installation completes. More information about post-installation configuration is available:

https://www.veritas.com/support/en_US/article.100044300

 

Customer Registration Key for Veritas Usage Insights

Beginning with NetBackup 8.1.2, you must specify a Customer Registration Key for Veritas Usage Insights. More information about Veritas Usage Insights is available:

See About Veritas Usage Insights.

During install and upgrade to NetBackup 8.1.2, please allow the installer to copy the veritas_customer_registration_key.json file to its final destination. NetBackup can set the file permission and ownership correctly through this process. If you place the file onto your systems outside of the install or the upgrade process, the process may not work correctly.

Note:

Be aware that NetBackup does not support the short file name format (8.3 format) for the customer registration key file name.

See Installation requirements for UNIX and Linux.