Veritas NetBackup™ Installation Guide

Last Published:
Product(s): NetBackup (9.0)
  1. Preparing for installation
    1. General installation information
      1.  
        Available NetBackup installation methods
      2.  
        About compatibility between NetBackup versions
      3.  
        About NetBackup software availability
      4. How to install NetBackup
        1.  
          About the NetBackup preinstall checker
        2.  
          About the NetBackup Product Improvement Program
      5.  
        Creating the user account to support the NetBackup web server
      6. About storage device configuration
        1.  
          Locating supported robot types
      7.  
        About security certificates for NetBackup hosts
      8.  
        Environment variable for certificate key size
      9.  
        Restrictions on the NetBackup installation directory
      10.  
        NetBackup database is not supported on the btrfs file system
    2. Installation operational notes and limitations
      1.  
        Java GUI and JRE installation optional for some computers
      2.  
        Enable 8dot3 name file setting for NetBackup master servers that support NAT
      3.  
        NetBackup servers must use a host name that is compliant with RFC 1123 and RFC 952
      4.  
        Host ID-based certificate is not deployed during installation on 8.1 media server or client host with dual stack configuration
      5.  
        NetBackup 8.2 and later RHEL 8 installation issue
      6.  
        NetBackup 8.2 and later SUSE 15 installation issue
      7.  
        External certificate authority certificates supported in NetBackup 8.2 and later
      8.  
        SCCM and Chef deployment tools and documentation now available
    3. SORT information
      1.  
        About Veritas Services and Operations Readiness Tools
      2.  
        Recommended SORT procedures for new installations
      3.  
        Recommended SORT procedures for upgrades
    4. Veritas NetInsights Console information
      1.  
        About Veritas Usage Insights
      2.  
        Best practices for Veritas Usage Insights
  2. NetBackup licenses
    1.  
      About NetBackup license requirements
    2.  
      About license key entry
    3.  
      Frequently asked questions about license keys
  3. Installing server software on UNIX systems
    1. Installation requirements for UNIX and Linux
      1.  
        Do not mix non-English versions of Windows and UNIX platforms unless master and media servers are NetBackup appliances
      2.  
        NetBackup installations on environments that run different versions of UNIX-based operating systems
      3.  
        Special installation guidelines for Solaris systems
      4.  
        Special installation guidelines for UNIX clustered environments
    2.  
      How the installation script works
    3. Installing NetBackup master server software on UNIX
      1.  
        Continuing with NetBackup software installation
    4. Installing NetBackup media server software on UNIX
      1.  
        Silently installing NetBackup media server software on UNIX and Linux
    5. About pushing client software from a master server to clients
      1.  
        Installing client type software on a master server
  4. Installing server software on Windows systems
    1.  
      Installation and upgrade requirements for Windows and Windows clusters
    2.  
      Requirements for Windows cluster installations and upgrades
    3.  
      Performing local, remote, or clustered server installation on Windows systems
    4.  
      Post-installation tasks for NetBackup cluster environments
    5.  
      Verifying Windows cluster installations or upgrades
    6.  
      Installing NetBackup servers silently on Windows systems
  5. About the administrative interfaces
    1.  
      About the NetBackup web user interface
    2.  
      About the NetBackup Administration Console
    3.  
      Installing the NetBackup Administration Console
    4.  
      Installing multiple versions of the NetBackup Administration Console on Windows
    5.  
      Removing earlier versions of the NetBackup Administration Console on Windows
    6.  
      About the NetBackup Remote Administration Console
    7.  
      Installing the NetBackup Remote Administration Console
  6. Installing NetBackup client software
    1.  
      About NetBackup client installation
    2. About NetBackup client installation on Windows
      1.  
        About Windows client installation methods and requirements
      2.  
        Installing NetBackup Windows clients locally or remotely
      3.  
        Installing NetBackup Windows clients silently
      4.  
        How to configure NetBackup clients
    3. About NetBackup client installation on UNIX and Linux
      1.  
        About UNIX and Linux client installation methods
      2.  
        Installing UNIX clients locally
      3.  
        Install of the UNIX and Linux client binaries with native installers
      4. About remote installation methods for UNIX/Linux clients
        1.  
          Installing client software with the ssh method
        2.  
          Installing client software with the sftp method
      5.  
        Adding a UNIX/Linux client after initial server installation
  7. Configuring NetBackup
    1.  
      About NetBackup startup and shutdown scripts
    2. About NetBackup server configuration
      1.  
        Starting the NetBackup Administration Console
      2.  
        About the Device Configuration Wizard
      3.  
        About the Volume Configuration Wizard
      4.  
        About the Catalog Backup Wizard
      5.  
        About the Backup Policy Configuration Wizard
  8. Upgrading NetBackup software
    1.  
      About upgrading NetBackup
    2.  
      About the NetBackup 8.x Upgrade Portal
  9. Removing NetBackup server and client software
    1.  
      About NetBackup server software removal on UNIX systems
    2.  
      About NetBackup client software removal on UNIX and Linux systems
    3.  
      Removing NetBackup from UNIX and Linux servers and clients
    4.  
      About NetBackup server software removal on Windows systems
    5.  
      Removing NetBackup server and client software from Windows servers, clusters, and clients
    6.  
      About removal of the Java Console state data from Windows servers and Windows clients
    7.  
      Removing a clustered media server by migrating all data to a new media server
  10. Reference
    1.  
      Generate a certificate on the inactive nodes of a clustered master server
    2.  
      About the NetBackup answer file
    3.  
      Persistent Java Virtual Machine options
    4.  
      About RBAC bootstrapping
    5.  
      NetBackup master server web server user and group creation
    6.  
      About the NetBackup Java Runtime Environment
    7.  
      Add or Remove Java GUI and JRE after install
    8.  
      Using NetApp disk arrays with Replication Director
    9.  
      Security updates to the NetBackup database
    10.  
      Size guidance for Veritas NetBackup master server and domain
  11.  
    Index

Install of the UNIX and Linux client binaries with native installers

You can install NetBackup UNIX and Linux clients with native installers. You can use either the NetBackup install script or your preferred installer method. This change does not include those clients that use the Debian package. Those clients must be installed with the NetBackup install script.

  • For AIX: lslpp, installp

  • For HP-UX: swlist, swinstall

  • For Linux: rpm, yum, etc.

  • For Solaris: pkginfo, pkgadd

A successful installation or upgrade is recorded in the /usr/openv/pack/install.history file.

To install the UNIX or Linux client binaries using native installers:

  1. Please create the NetBackup installation answer file (NBInstallAnswer.conf) in the client /tmp directory. More information about the answer file and its contents is available.

    See About the NetBackup answer file.

  2. (Conditional) If your environment uses a NetBackup Certificate Authority, populate NBInstallAnswer.conf with the following required information:
    CA_CERTIFICATE_FINGERPRINT=fingerprint

    Example (the fingerprint value is wrapped for readability):

    CA_CERTIFICATE_FINGERPRINT=01:23:45:67:89:AB:CD:EF:01:23:45:67:
    89:AB:CD:EF:01:23:45:67

    Depending on the security configuration in your NetBackup environment, you may need to add the AUTHORIZATION_TOKEN option to the answer file. Additional information about the AUTHORIZATION_TOKEN option is available.

    See About the NetBackup answer file.

  3. (Conditional) If your environment uses an external certificate authority, populate NBInstallAnswer.conf with the following required information:
    • SET ECA_CERT_PATH=path

      Use this field to specify the path and the file name of the external certificate file. This field is required to set up an external certificate from a file.

    • SET ECA_TRUST_STORE_PATH=path

      Use this field to specify the path and the file name of the file representing the trust store location. This field is required to set up an external certificate from a file.

    • SET ECA_PRIVATE_KEY_PATH=path

      Use this field to specify the path and the file name of the file representing the private key. This field is required to set up an external certificate from a file.

    • SET ECA_KEY_PASSPHRASEFILE=path

      Use this field to specify the path and the file name of the file that contains the passphrase to access the keystore. This field is optional and applies only when setting up an external certificate from a file.

    • SET ECA_CRL_CHECK_LEVEL=value

      Use this field to specify the CRL mode. This field is required. Supported values are:

      • USE_CDP: Use the CRL defined in the certificate.

      • USE_PATH: Use the CRL at the path that is specified in ECA_CRL_PATH.

      • DISABLED: Do not use a CRL.

      • SKIP: Used to skip setting up the certificate authority. To skip the ECA configuration, you must set all required ECA_ values to SKIP. Be aware that if you continue with the installation without a certificate authority, the backups and restores fail.

    • SET ECA_CRL_PATH=path

      Use this field to specify the path to the CRL associated with the external CA certificate. This field is required only when ECA_CRL_CHECK_LEVEL is set to USE_PATH. If not applicable, leave this field empty.

  4. (Conditional) If the NetBackup master server is configured to support network address translation (NAT) clients, populate NBInstallAnswer.conf with the following required information:

    ACCEPT_REVERSE_CONNECTION=TRUE

    More information is available. See About the NetBackup answer file.

  5. Additionally, you can add the optional parameter shown to the NBInstallAnswer.conf file.
    • SERVICES=no

    • INSTALL_PATH=path

    • MERGE_SERVER_LIST=value

    More information about each option is available.

    See About the NetBackup answer file.

  6. Extract the required client files from the appropriate client package and copy them to the client computer.
    • Download the CLIENTS1 package for UNIX clients to a system with sufficient space.

    • Download the CLIENTS2 package for Linux clients to a system with sufficient space.

    • Extract the contents of the CLIENTS1 or the CLIENTS2 file.

      Example:

      AIX

      gunzip NetBackup_9.0_CLIENTS1.tar.gz; tar - xvf NetBackup_9.0_CLIENTS1.tar

      HP-UX

      gunzip -dc NetBackup_9.0_CLIENTS1.tar.gz | tar -xvf

      Linux

      tar -xzvf NetBackup_9.0_CLIENTS2.tar.gz

      Solaris

      tar -xzvf NetBackup_9.0_CLIENTS1.tar.gz

    • Change to the directory for your desired operating system.

      Example:

      AIX

      CLIENTS1/NBClients/anb/Clients/usr/openv/netbackup/client/RS6000/AIX6/

      HP-UX

      CLIENTS1/NBClients/anb/Clients/usr/openv/netbackup/client/HP-UX-IA64/HP-UX11.31/

      Linux

      For Linux RedHat:

      CLIENTS2/NBClients/anb/Clients/usr/openv/netbackup/client/Linux/RedHat2.6.18/

      For Linux SuSE:

      CLIENTS2/NBClients/anb/Clients/usr/openv/netbackup/client/Linux/SuSE3.0.76

      Linux - s390x

      For Linux-s390x RedHat:

      CLIENTS2/NBClients/anb/Clients/usr/openv/netbackup/client/Linux-s390x/IBMzSeriesRedHat2.6.18/

      For Linux-s390x SuSE:

      CLIENTS2/NBClients/anb/Clients/usr/openv/netbackup/client/Linux-s390x/IBMzSeriesSuSE3.0.76

      Linux - ppc64le

      For Linux-ppc64le RedHat:

      CLIENTS2/NBClients/anb/Clients/usr/openv/netbackup/client/
      Linux-ppc64le/IBMpSeriesRedHat3.10.0/

      For Linux-ppc64le SuSE:

      CLIENTS2/NBClients/anb/Clients/usr/openv/netbackup/client/
      Linux-ppc64le/IBMpSeriesSuSE4.4.21

      Solaris

      For Solaris SPARC:

      CLIENTS1/NBClients/anb/Clients/usr/openv/netbackup/client/Solaris/Solaris10/

      For Solaris x86

      CLIENTS1/NBClients/anb/Clients/usr/openv/netbackup/client/Solaris/Solaris_x86_10_64/

    • Copy the files that are shown to the client computer.

      Note:

      The installation of the Java GUI and the JRE is optional. If you do not want them installed, omit the copy and the install of the VRTSnbjava and VRTSnbjre packages.

      AIX

      VRTSnbpck.image
      VRTSpbx.image.gz
      VRTSnbclt.image.gz
      VRTSnbjre.image.gz
      VRTSnbjava.image.gz
      VRTSpddea.image.gz
      VRTSnbcfg.image.gz

      HP-UX

      VRTSnbpck.depot
      VRTSpbx.depot.gz
      VRTSnbclt.depot.gz
      VRTSnbjre.depot.gz
      VRTSnbjava.depot.gz
      VRTSpddea.depot.gz
      VRTSnbcfg.depot.gz

      Linux

      VRTSnbpck.rpm
      VRTSpbx.rpm
      VRTSnbclt.rpm
      VRTSnbjre.rpm
      VRTSnbjava.rpm
      VRTSpddea.rpm
      VRTSnbcfg.rpm

      Note:

      Please be aware the VRTSnbjre.rpm, VRTSnbjava.rpm, and VRTSpddea.rpm files are not supported on the IBM pSeries clients.

      Solaris

      .pkg_defaults
      VRTSnbpck.pkg.gz
      VRTSpbx.pkg.gz
      VRTSnbclt.pkg.gz
      VRTSnbjre.pkg.gz
      VRTSnbjava.pkg.gz
      VRTSpddea.pkg.gz
      VRTSnbcfg.pkg.gz

      Note:

      The Solaris client binaries include a hidden administration file called .pkg_defaults. This administration file contains default installation actions.

    Note:

    Be aware there is no VRTSpddea.rpm for the z/Architecture client.

    Note:

    Please be aware the VRTSnbjre.rpm, VRTSnbjava.rpm, and VRTSpddea.rpm files are not supported on the IBM pSeries clients.

  7. (Conditional) For Solaris, HP-UX, and AIX, extract the compressed package files with the command shown:

    gunzip VRTS*.*

    This action extracts all the package files as shown:

    VRTSnbpck.pkg
    VRTSpbx.pkg
    VRTSnbclt.pkg
    VRTSnbjre.pkg
    VRTSnbjava.pkg
    VRTSpddea.pkg
    VRTSnbcfg.pkg
  8. Install the files in the order that is shown with the command shown:

    Note:

    The install of the Java GUI and JRE is optional. If you do not want them installed, omit the copy and the install of the VRTSnbjava and VRTSnbjre packages.

    AIX

    installp  - ad VRTSnbpck.image all
    installp  - ad VRTSpbx.image all
    installp  - ad VRTSnbclt.image all
    installp  - ad VRTSnbjre.image all
    installp  - ad VRTSnbjava.image all
    installp  - ad VRTSpddea.image all
    installp  - ad VRTSnbcfg.image all

    Alternatively use a single command to install all packages:

    installp - ad folder_name all

    HP-UX

    swinstall  - s VRTSnbpck.depot \*
    swinstall  - s VRTSpbx.depot \*
    swinstall  - s VRTSnbclt.depot \*
    swinstall  - s VRTSnbjre.depot \*
    swinstall  - s VRTSnbjava.depot \*
    swinstall  - s VRTSpddea.depot \*
    swinstall  - s VRTSnbcfg.depot \*

    Alternatively use a single command to install all packages:

    swinstall -s ./VRTSnbpck.depot \*;swinstall -s ./VRTSpbx.depot \*;swinstall -s ./VRTSnbclt.depot \*;swinstall -s ./VRTSnbjre.depot \*;swinstall -s ./VRTSnbjava.depot \*;swinstall -s ./VRTSpddea.depot \*;swinstall -s ./VRTSnbcfg.depot \*

    Linux

    rpm  - U VRTSnbpck.rpm
    rpm  - U VRTSpbx.rpm
    rpm  - U VRTSnbclt.rpm
    rpm  - U VRTSnbjre.rpm
    rpm  - U VRTSnbjava.rpm
    rpm  - U VRTSpddea.rpm
    rpm  - U VRTSnbcfg.rpm

    Note:

    Please be aware the VRTSnbjre.rpm, VRTSnbjava.rpm, and VRTSpddea.rpm files are not supported on the IBM pSeries clients.

    Solaris

    Use the pkgadd -a admin -d device [pkgid] command as shown to install the files:

    pkgadd -a .pkg_defaults -d VRTSnbpck.pkg VRTSnbpck
    pkgadd -a .pkg_defaults -d VRTSpbx.pkg VRTSpbx
    pkgadd -a .pkg_defaults -d VRTSnbclt.pkg VRTSnbclt
    pkgadd -a .pkg_defaults -d VRTSnbjre.pkg VRTSnbjre
    pkgadd -a .pkg_defaults -d VRTSnbjava.pkg VRTSnbjava
    pkgadd -a .pkg_defaults -d VRTSpddea.pkg VRTSpddea
    pkgadd -a .pkg_defaults -d VRTSnbcfg.pkg VRTSnbcfg
    • The -a option defines a specific admin (.pkg_defaults) to use in place of the default administration file. The admin file contains default installation actions.

    • The -d device option specifies the source of the software packages. A device can be the path to a device, a directory, or a spool directory.

    • Use the pkgid parameter to specify a name for the package being installed. This parameter is optional.

  9. (Conditional) If you do not have the answer file in place or you do not populate it correctly, you receive the error message shown:

    WARNING: There is no answer file present and no valid bp.conf. Therefore, security configuration is not complete. Manual steps are required before backups and restores can occur. For more information: https://www.veritas.com/support/en_US/article.000127129

    Change to the /usr/openv/netbackup/bin/private directory and run the nb_init_cfg command to configure the bp.conf file. You can also manually configure bp.conf file. You may have to set up the security and the certificate configuration manually. More information is available.

    https://www.veritas.com/support/en_US/article.000127129

Customers who use the NetBackup installation script for their UNIX and Linux clients only see a single change to the installation behavior. The NetBackup installation script no longer copies the installation package into the /usr/openv/pack/ directory on the client. A successful installation or upgrade is recorded in the /usr/openv/pack/install.history file.

Installation error messages on UNIX and Linux, their causes, and their solutions

Installation attempts that vary from the procedure that is shown may generate error messages. Table: Installation error messages and solutions shows some of the actions and the message that is generated.

Table: Installation error messages and solutions

Install action

Error message

Solution

For AIX

User attempts to install the binaries on top of the same version of the binaries.

# installp -ad VRTSnbpck.image all

package VRTSnbpck.image is already installed

Use the lslpp - L package_name command to determine the name of the installed package. Uninstall this package and then retry the operation.

User attempts to install the binaries in the incorrect order.

# installp -ad VRTSnbcfg.image all

error: Failed dependencies:

VRTSnbclt >= 8.1.0.0 is needed by VRTSnbcfg-version-platform

Refer to the documentation for the correct image package installation order. More information is also available in the error which lists the dependent packages.

See “To install the UNIX or Linux client binaries using native installers:”.

User attempts to install an older version of a binary over the top of a newer version of the binary.

# installp - d VRTSnbclt.image all

WARNING:

file /usr/openv/lib/java/nbvmwaretags.jar from install of VRTSnbclt-version-platform conflicts with file from package VRTSnbclt-version-platform

Use the lslpp - L package_name command to determine the name of the installed package. Uninstall this package and then retry the operation.

For HP-UX

User attempts to install the binaries on top of the same version of the binaries.

# swinstall - s ./VRTSnbpck.depot

1 filesets have the selected revision already installed.

Use the swlist command to determine the name of the installed package. Uninstall this package and then retry the operation.

User attempts to install the binaries in the incorrect order.

# swinstall -s ./VRTSnbcfg.depot

ERROR: "hostname:/": The software dependencies for 1 products or filesets cannot be resolved.

Refer to the documentation for the correct depot package installation order. More information is also available in the error which lists the dependent packages.

See “To install the UNIX or Linux client binaries using native installers:”.

User attempts to install an older version of a binary over the top of a newer version of the binary.

# swinstall - s ./VRTSnbclt.depot

WARNING: "hostname:/": 1 filesets have a version with a higher revision number already installed.

Use the swlist command to determine the name of the installed package. Uninstall this package and then retry the operation.

For Linux

User attempts to install the binaries on top of the same version of the binaries.

# rpm -U VRTSnbpck.rpm

package VRTSnbpck.rpm-version-platform is already installed

Use the rpm command to determine the name of the installed package. Uninstall this package and then retry the operation.

User attempts to install the binaries in the incorrect order.

# rpm -U VRTSnbcfg.rpm

error: Failed dependencies:

VRTSnbclt >= 8.1.0.0 is needed by VRTSnbcfg-version-platform

Refer to the documentation for the correct RPM installation order. More information is available.

See “To install the UNIX or Linux client binaries using native installers:”.

User attempts to install an older version of a binary over the top of a newer version of the binary.

# rpm -U VRTSnbclt.rpm

file /usr/openv/lib/java/nbvmwaretags.jar from install of VRTSnbclt-version-platform conflicts with file from package VRTSnbclt-version-platform

Use the rpm command to determine the name of the installed package. Uninstall this package and then retry the operation.

For Solaris

User attempts to install the binaries on top of the same version of the binaries

pkgadd -a .pkg_defaults -d
VRTSnbpck.pkg VRTSnbpck

Processing package instance
<VRTSnbpck> from
</root/packages/Solaris/
Solaris_x86_10_64/VRTSnbpck.pkg>

NetBackup Pre-Check(i386) 8.1.0.0
This appears to be an attempt to
install the same architecture and
version of a package which is
already installed. This
installation will attempt to
overwrite this package.

Copyright 2017 Veritas
Technologies LLC. All rights
reserved.

## Executing checkinstall script.

Using </> as the package base
directory.

## Processing package information.

## Processing system information.

6 package pathnames are already
properly installed.

## Verifying disk space
requirements.

Installing NetBackup Pre-Check as
<VRTSnbpck>

## Executing preinstall script.

Wednesday, May 10, 2017 03:15:44
PM IST: Installing package
VRTSnbpck.

Installing NB-Pck.

## Installing part 1 of 1.

[ verifying class <NBclass> ]

## Executing postinstall script.

Wednesday, May 10, 2017 03:15:45
PM IST: Install of package
VRTSnbpck was successful.

Use the pkginfo command to determine the name of the package that is currently installed. Uninstall this package and then retry the operation.

Alternatively, use the admin file that is provided with the package to reinstall the package.

User attempts to install the binaries in the incorrect order.

# pkgadd -a .pkg_defaults -d VRTSnbclt.pkg VRTSnbclt

ERROR: VRTSnbpck >=8.1.0.0 is required by VRTSnbclt. checkinstall script suspends

Refer to the documentation for the correct package installation order. More information is available.

See “To install the UNIX or Linux client binaries using native installers:”.

User attempts to install an older version of a binary over the top of a newer version of the binary.

# pkgadd -a .pkg_defaults -d VRTSnbclt.pkg VRTSnbclt

Processing package instance <VRTSnbclt> from </root/80packages/Solaris/ Solaris_x86_10_64/VRTSnbclt.pkg>

NetBackup Client(i386) 8.0.0.0

The following instance(s) of the <VRTSnbclt> package are already installed on this machine:

1 VRTSnbclt NetBackup Client

(i386) 8.1.0.0

Do you want to overwrite this installed instance [y,n,?,q]

Use the pkginfo command to determine the name of the package that is currently installed. Uninstall this package and then retry the operation.