Important Update: Cohesity Products Documentation
All Cohesity product documentation are now managed via the Cohesity Docs Portal: https://docs.cohesity.com/HomePage/Content/home.htm. Some documentation available here may not reflect the latest information or may no longer be accessible.
Arctera™ Personal Archive Mobile Web Access Help
Working with messages
You can view a list of archived messages and take action on individual messages as needed. Available actions include replying, forwarding, restoring, and downloading message and attachments.
- Tap the Messages icon from the bottom menu bar. A list of messages is displayed.
- Search for and open the message you want to interact with.
- Do any of the following as required:
Action
Description and procedure
Reply
Tap to respond to the sender of the message. Compose your reply and click the Send icon.
Reply All
Tap to respond to the sender and all recipients included in the original message. Compose your reply and click the Send icon.
Forward
Tap to send the message to other recipients. Compose your reply and click the Send icon.
Restore
Tap to create a copy of the message in your inbox. The restored message appears at the top of your inbox message list, marked with the date and time of restoration. To view the original timestamp, open the message from your inbox.
Download
Tap to download a copy of the message to your device.
To download an attachment, tap the attachment.
The location of the downloaded message file and attachment depend on the mobile operating system:
iOS: Due to platform limitations, messages cannot be saved directly to the device file system. You can select an application to open the downloaded message.
Android: Downloaded messages are saved in the Downloads folder.
BlackBerry: You can choose the location where the message has to be downloaded.
