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Arctera™ Personal Archive Mobile Web Access Help

Last Published:
Product(s): Veritas Alta Archiving (1.0)

Logging in

To access your archived messages, you can access Arctera Personal Archive on your mobile device using your Arctera Unified Platform credentials.

To log in

  1. On a supported mobile device, open a supported mobile browser and enter the Arctera Personal Archive Mobile Web Access URL.

    Note:

    Starting with this release (April 2026), the application is available on a new domain. If you access the application using a URL with the previous domain, an informational page appears.

    The previously used URL is expected to automatically redirect you to the current application URL. If the automatic redirection does not occur, click the link provided on the page to continue. Do not bookmark the URL accessed through the click here link. To avoid future access issues, bookmark the new application URL provided in the note on the page.

    The authentication screen appears.

    Contact your administrator if you do not know your Arctera Personal Archive URL or you need access permission for Arctera Personal Archive. For more information on supported browsers, see Arctera Unified Platform Compatibility List.

  2. On the authentication screen, enter your Arctera Unified Platform username and password.

    Click the password visibility icon to toggle between showing and hiding the password, if required.

  3. To change the language for the sign-in screen, select a new language from the Language drop-down list. By default, the English language is selected.

    Note: The selected language applies only to the sign-in screen. If required, you can change the language for the entire application interface after signing in. See Setting the language for the entire application interface.

  4. Click Sign In.

    The mobile web access interface appears as shown in the sample image below.

    For more information, See User interface components.