Arctera™ Insight Surveillance Web Client User Guide
- Introducing Arctera Insight Surveillance
- Getting started
- Working with dashboard widgets
- Managing employees and employee groups
- Managing departments
- About departments
- Understanding the Departments page
- Searching departments
- Creating departments
- Moving existing departments under other departments
- Adding monitored employees and employee groups to departments
- Editing monitoring policies
- Editing department details and monitoring policy
- Managing exception employees
- Designating employees as exception employee
- Assigning further exception reviewers to an exception employee
- Removing exception status
- Removing exception reviewers
- Closing or opening the departments for monitoring
- Reviewing department items
- Deleting departments
- Managing reviewer assignment
- About reviewer assignment
- Configuring application-level review setting
- Configuring department-level reviewer assignment setting
- Enabling and disabling department settings to configure review assignment
- Configuring a percentage of review items to reviewers within the department
- Reassigning a fixed number of review items from one reviewer to other reviewers within the department
- Custom assignment scenarios
- Removing assigned review items from reviewers
- Reassigning items of a removed department reviewer to other reviewers within the department
- Managing research folders
- Managing department users
- Managing department-level archives
- Managing department-level searches
- About department-level searches
- Guidelines for effective searches
- Creating and running department-level searches
- Pausing and resuming searches
- Downloading search details for archives
- Disabling scheduled searches
- Previewing search results
- Accepting search results
- Rejecting a search result
- Resubmitting a search
- Managing department-specific hotword sets
- Managing department-specific labels
- Managing department-specific review comments
- Viewing employees associated with departments
- Managing users, roles, and permissions
- Overview
- Predefined user roles and permissions
- Adding new roles for users (employees) and employee groups
- Editing user roles and permissions
- Deleting user roles
- Assigning Insight Surveillances to users (employees) and employee groups
- Restricting users to use hotwords in searches
- Removing a user role
- Managing application-level archives
- Managing application-level searches
- Managing application-specific hotword sets
- Managing application-specific labels
- Managing application-specific review comments
- Managing search schedules
- Managing export operations
- Managing reviews
- About reviewing with Insight Surveillance
- Understanding the Review page
- Rearranging columns in the item list pane
- Changing the Preview pane position
- Filtering the items in the Review pane
- Reviewing the Audio-Video Transcript type items
- Reviewing searched items
- Reviewing research folder items
- Reviewing department items
- Viewing Intelligent Review Details
- Adding or removing text for machine learning
- Assigning review status to items
- Viewing hotwords highlighting
- Viewing hotwords in collaboration message
- Viewing tags highlighting
- Viewing tags in collaboration message
- Viewing the full content in a new window
- Adding comments to items
- Escalating the review items
- Applying labels to items
- Viewing history of items
- Printing the original versions of items
- Printing and downloading the items and attachments
- Working with reports
- About Insight Surveillance reports
- Accessing data through the Microsoft SQL Server Reporting Services (SSRS)
- Enhanced reporting
- Configuring a reporting endpoint
- Authentication
- Departments API
- Users API
- Roles API
- User Roles Async API
- User Roles API
- Classification Tags API
- Labels API
- Searches API
- ItemMetrics API
- Reviewer Mapping Async API
- Reviewer Mapping API
- MonitoredEmployees API
- Evidence Of Review Async API
- Evidence of Review API
- Item Classification Metrics Async API
- Item Classification Metrics API
- Item Label Metrics Async API
- Item Label Metrics API
- Item Hotword Metrics Async API
- Item Hotword Metrics API
- Item Details Async API
- Item Details API
- Report Status API
- Supported OData query options
- Supported reporting endpoint API filters and their values
- Responses
- Managing Power BI templates for reporting APIs
- Configuring Microsoft Power BI Templates for Reporting APIs
- Guidelines for using Insight Surveillance templates with Microsoft Power BI Desktop
- TEMPLATE - Departments, Users, Roles, Labels
- TEMPLATE - User Roles - Submit Report Request
- TEMPLATE - User Roles - View Report Data
- TEMPLATE - Item Metrics
- TEMPLATE - Reviewer Mapping - Submit Report Request
- TEMPLATE - Reviewer Mapping - View Report Data
- TEMPLATE - Searches
- TEMPLATE- Evidence Of Review - Submit Report Request
- TEMPLATE- Evidence Of Review By Monitored Employee - View Report Data
- TEMPLATE- Evidence Of Review By Department - View Report Data
- TEMPLATE- Item Classification Metrics - Submit Report Request
- TEMPLATE- Item Classification Metrics - View Report Data
- TEMPLATE- Item Label Metrics - Submit Report Request
- TEMPLATE- Item Label Metrics By Employee - View Report Data
- TEMPLATE- Item Label Metrics By Department - View Report Data
- TEMPLATE- Item Hotword Metrics - Submit Report Request
- TEMPLATE- Item Hotword Metrics - View Report Data
- TEMPLATE- Item Details - Submit Report Request
- TEMPLATE- Item Details - View Report Data
- Saving, editing, and refreshing the Power BI reports
- Managing application wide audit settings
- Working with audit viewer
- Managing application wide review setting
Creating employee groups
You must have the Manage Employees permission to set up an employee group. By default, users with the application-level App User Admin role have this permission.
To create an employee group
- In the left navigation pane, click Employees.
- Click on the Employee Groups section and expand it.
- By default, the General tab is displayed. If not, select the General tab. On the action bar of the tab, click New. The New Employee Group dialog box appears.
- Provide the following details:
Name
Specify a name for the employee group.
Description
Specify a description for the employee group.
Automatically synchronize
Select this check box if you want Insight Surveillance to regularly synchronize this employee group properties with values in the associated Windows or Domino user account. You must clear this option if you want to edit the profile manually after synchronization.
Note:
If you want to conduct Insight Surveillance searches for a synchronized Domino user, you must ensure that the user has an SMTP address defined in the Domino directory.
- If you have selected to synchronize the group with the user account information held in an external source like Active Directory, specify the details below:
Source > Active Directory search or Domino LDAP search
Lets you specify the appropriate search filter and search root. If the target employees are in various parts of your organization, their user accounts may be in different areas of the directory. By using a search with one or more search filters, you can find and automatically add these users.
An LDAP search filter can be based on any number of custom or standard attributes, but it must target user objects. You can combine multiple filters to find the members for a department. For example, you can enter the following to find all users whose department attribute is set to UK Equities:
(&(objectCategory=person)(department=UK Equities))
In the Search Root box, type the Distinguished Name for the search root. This name identifies where in the directory hierarchy to start the search. For example, if your directory spans multiple countries, you can set the root to the UK organizational unit by entering the following:
LDAP://OU=UK, DC=MyCompany, DC=com
Select Search whole tree to include the members of nested groups.
Source > Active Directory container
Lets you type the name of the Active Directory container.
In the ADsPath box, type the Distinguished Name of the Active Directory container that holds the users to add to the employee group. For example, suppose that the UK Equities department points to this organizational unit container:
CN=Equities, OU=UK, DC=MyCompany, DC=com
You can enter the following to add all the employees in the department to the group:
LDAP://CN=Equities, OU=UK, DC=MyCompany, DC=com
Select Search nested containers to include the members of nested containers.
Source > Windows group or distribution list, or Domino group or distribution list
Lets you type the name of a group in the form domain_name\group_name. The group may or may not be held in your directory. If you do not use Active Directory or a Domino directory, you can only update the display name of employee profiles by synchronizing. You need to enter additional employee information manually.
If you want to synchronize the employee group with a Domino group or distribution list, you must enable the following Domino LDAP attributes for anonymous access in Domino Administrator:
cn
dominocertificate
mail
maildomain
member
objectclass
See the Domino documentation for instructions on how to do this.
- To add employees to the group manually, click the Members tab and then click Add. Then select the employees from the list.
Click OK when you have finished.
- Click Save.