Veritas Access Appliance Upgrade Guide

Last Published:
Product(s): Appliances (8.1)
Platform: Veritas 3340,Veritas 3350

Running the preupgrade check for appliance versions 7.4.3 and 7.4.3.x

If you are upgrading from version 7.4.3 or 7.4.3.x to version 8.0 and later, you can download and install the VRTSaccess-app-ADDON-precheck-1.0.0-1.x86_64.rpm add-on to determine whether the system is ready for an upgrade. The add-on includes the following commands, which you can use to determine if the system is ready for an upgrade before starting the upgrade process:

  • Main_Menu > Manage > Software > Precheck software release update package

  • Main_Menu > Manage > Software > PrecheckStatus

The required software release update package must be in the /inst/patch/appliance/available directory; the same location where you must upload the add-on. This add-on can be used only when you upgrade from version 7.4.3 or 7.4.3.x to 8.0 and later releases.

Downloading the add-on

Download the add-on from a computer that can access the internet and can also communicate with the appliance. Internet access is required to download the add-on package to the appliance. To download the add-on, go to the Veritas Support website (https://www.veritas.com/support/en_US) and click Downloads. You must sign in with your Veritas account credentials to download the package.

Uploading the add-on to the appliance

To upload the add-on:

  1. Open an SSH session and log on to the appliance as an administrator using the Access Appliance shell menu.
  2. Open an NFS or a CIFS share by entering the following command:

    Main_Menu > Manage > Software > Share Open

  3. Mount the appliance share directory as follows:

    Mount the following appliance NFS share:

    mkdir -p /mount/appliance-name

    mount appliance-name:/inst/patch/appliance/available /mount/appliance-name

  4. After you have successfully copied the add-on package to the mounted share, unmount the shared directory.
  5. On the appliance, enter the following command to close the NFS and the CIFS shares:

    Main_Menu > Manage > Software > Share Close

Installing the add-on

To install the add-on:

  1. If not already done so, open an SSH session and log on to the appliance as an administrator using the Access Appliance shell menu.
  2. To list the available add-ons on the appliance, enter the following command and note the name of the downloaded files:

    Main_Menu > Manage > Software > List Downloaded

    Note: Running this command validates and moves the add-on package from the share directory to its proper location.

  3. Run the following command to install the add-on package on the appliance:

    Main_Menu > Manage > Software > Install VRTSaccess-app-ADDON-precheck-1.0.0-1.x86_64.rpm

  4. To verify that the add-on package is installed on the appliance, enter the following command. This command displays the currently installed add-on package:

    Main_Menu > Manage > Software > List InstalledADDONs

Running the preupgrade check

After installing the add-on package, refresh the console to enable the preupgrade check functionality.

To run the preupgrade check, use the following command:

Main_Menu > Manage > Software > Precheck software release update package

The preupgrade check process takes several minutes to display the result summary on the console. You need to run the PreCheck command on only one of the nodes to check the upgrade readiness of both the cluster nodes.

To view the preupgrade check status, run the following command:

Main_Menu > Manage > Software > PrecheckStatus

You can run the PrecheckStatus command on any of the nodes within the cluster. The command displays the preupgrade result summary of the previous completed pre-upgrade check and displays unavailable or still running if the current preupgrade check is ongoing.