Veritas Access Appliance Upgrade Guide

To download software release update to an appliance node using a CIFS or an NFS client share, complete the following steps:

1. Open an SSH session and log on to the appliance as an administrator using the Access Appliance shell menu.
2. To open an NFS or a CIFS share, enter the following command:

   Main_Menu > Manage > Software > Share Open

3. Mount the appliance share directory as follows:

   For NFS: Node_managemet_IP:/inst/patch/appliance/available

   For CIFS: \\Node_managemet_IP\incoming_patches

   where Node_managemet_IP is the IP address that is assigned to eth1 of each node.

4. Download the upgrade package files and the SHA256 checksum.

   • Release update

     Download the release update by clicking Downloads on the Veritas Support website.

   • SHA256 checksum

     Copy the text file that contains the SHA256 checksum. The checksum is displayed when you click the release update.

     Verify that the downloaded SHA256 checksum matches the checksum in the file on the Veritas Support website.

5. Run the following command to compute the checksum of the rpm file:

   sha256sum VRTSaccess-app-update-8.1-1.x86_64.rpm

6. Copy this release update to the mounted share.

   Note:

   When copying the update, do not run any commands on the appliance. Doing so, can cause the copy operation to fail.

7. Unmount the shared directory after copying the update.
8. Close the NFS and the CIFS shares:

   Main_Menu > Manage > Software > Share Close

9. List the downloaded files:

   Main_Menu > Manage > Software > List Downloaded

   The downloaded update is validated and details such as the patch name, size, and version are displayed.

1. If not already done so, open an SSH session and log on to the appliance as an administrator using the Access Appliance Shell Menu.
2. To open an NFS or a CIFS share, enter the following command:

   system software share open

   Note:

   If you experience a 'time-out' or 'denied' error when mounting the NFS share on your client computer, refer to the Veritas Access 7.3.2 Release Notes (SORT website) for details about how to bring the NFS server online.

3. Mount the appliance share directory as follows.

   For a Linux NFS share:

   mkdir -p /mount/Node_management_IP

   mount Node_management_IP:/inst/patch/incoming /mount/Node_management_IP

   where Node_management_IP is the IP address that is assigned to eth1 of each node.

   For a Windows CIFS share:

   \\Node_management_IP\incoming_patches

   where Node_management_IP is the IP address that is assigned to eth1 of each node.

   Note:

   Use the appliance admin user credentials to map a share directory for CIFS.

4. Download the upgrade package and the SHA256 checksum.

   • Release update

     Download the release update by clicking Downloads on the Veritas Support website

   • SHA256 checksum

     Copy the text file that contains the SHA256 checksum. The checksum is displayed when you click the VRTSaccess-app-update-8.1-1.x86_64.rpm release update.

5. Run the following command to compute the checksum of the rpm file:

   sha256sum VRTSaccess-app-update-8.1-1.x86_64.rpm

   Verify that the SHA256 checksum matches the checksum that you downloaded from the Veritas Support website.

6. Copy this release update to the mounted share.

   Note:

   To avoid any issues, ensure that you do not run commands on the appliance nodes when you copy the update.

7. Unmount the shared directory after copying the update.
8. Close the NFS and the CIFS shares by using the command:

   system software share close

9. List the downloaded files by using the command:

   system software downloaded

   The downloaded update is validated and details such as the patch name, size, and version are displayed.