Veritas Appliance Management Guide

Last Published:
Product(s): Appliances (2.1)
Platform: Appliance Management Server
  1. Introduction
    1.  
      Overview
    2.  
      Changes introduced in Appliance Management Server 2.1
    3.  
      Operational notes
    4.  
      About the Appliance Management Console
    5.  
      About the Appliance Management Server
    6.  
      About the Appliance Management Agent
    7.  
      About the AMS and the agent topology
  2. Managing an AMS
    1.  
      About configuring an AMS
    2.  
      Configuring NetBackup appliances as AMS
    3.  
      Configuring AMS on NetBackup Virtual Appliance
    4.  
      Configuring AMS as a container
    5.  
      Unconfiguring AMS on NetBackup appliances
    6.  
      Unconfiguring AMS as a container
    7.  
      About the AMS user role on NetBackup appliances
    8.  
      Granting the AMS role to a user or a user group on NetBackup appliances
    9.  
      Adding a user or user group to an AMS container
    10.  
      About collecting AMS logs
  3. Using the Appliance Management Console
    1.  
      Logging on to the Appliance Management Console
    2.  
      Using the Home page
    3.  
      Changing passwords from the AMS
    4.  
      Limiting the bandwidth used for downloads
    5.  
      Logging out of the Appliance Management Console
  4. Managing appliances
    1.  
      Viewing the appliance details
    2.  
      Rebooting an appliance
    3.  
      Viewing performance charts for appliance
    4.  
      Exporting the appliance performance data
    5.  
      Viewing the capacity utilization of an appliance
    6.  
      Viewing the capacity utilization of multiple appliances
    7.  
      Adding appliances to the Appliance Management Console
    8.  
      Removing one or more agents from the Appliance Management Console
    9. About managing appliance software upgrades
      1.  
        Upgrading NetBackup appliance software
    10.  
      Updating firmware on NetBackup appliances
    11.  
      Running hardware tests on NetBackup appliances
    12. Managing EEBs and other add-ons
      1.  
        Installing add-ons
      2.  
        Uninstalling add-ons
    13. About staging packages
      1.  
        Considerations for staging packages
      2.  
        Staging packages for installation or upgrade
    14. About managing services on NetBackup appliances
      1.  
        Starting, stopping, or restarting services
    15.  
      Installing maintenance release and security patch packages on NetBackup appliances
  5. Monitoring activities and events
    1.  
      Accessing the Activity Monitor
    2.  
      Monitoring events
    3.  
      Accessing the NetInsights Console
  6. Managing the repository
    1.  
      About managing the repository
    2.  
      Guidelines for adding packages or files to the repository
    3.  
      Accessing the repository
    4.  
      Adding packages or files to the repository
    5.  
      Removing packages or files from the repository
  7. Applying management updates
    1.  
      Upgrading the AMS and the agents on NetBackup appliances
    2.  
      Managing AMS updates on NetBackup appliances
    3.  
      Performing automatic or manual agent updates on NetBackup appliances
    4.  
      Updating an AMS container
  8.  
    Index

Operational notes

This topic explains important aspects of the Appliance Management Server 2.0 release that may not be documented elsewhere.

The following list contains the notes and the known issues that apply for this release:

  • If you add a new user on NetBackup Appliance 5.0 or later and grant them the AMS role, the new user must change their password before they can sign in to the Appliance Management Console. If they do not change their password, the following message appears when they attempt to sign in:

    "User authentication failed. Please enter valid user name and password. If problem persists contact your System Administrator."

    To avoid or resolve this message, change the AMS user's password from the NetBackup Appliance Shell Menu. Then try again.

  • If you install one of the following maintenance releases on a NetBackup appliance, the new MR version does not show on the Home page of the Appliance Management Console. In addition, daily appliance capacity updates are not sent to the AMS.

    • Version 4.0 MR1, MR2, MR3, or MR4

    • Version 4.1 MR1, MR2, MR3, or MR4

    • Version 5.0.0.1 MR1 or MR2

    To resolve this issue, register your agent appliance with the AMS again.

  • When you upgrade a NetBackup appliance to version 4.1, information about appliance capacity and add-ons or EEBs is not updated. To resolve this issue, register your agent appliance with the AMS again.