NetBackup™ Emergency Engineering Binary Guide

Last Published:
Product(s): NetBackup & Alta Data Protection (10.5.0.1, 10.5, 10.4.0.1, 10.4, 10.3.0.1, 10.3, 10.2.0.1, 10.2, 10.1.1, 10.1, 10.0.0.1, 10.0)
  1. NetBackup release content listings
    1.  
      About NetBackup release content listings
    2.  
      About the NetBackup "known issues" documentation conventions
  2. EEBs and other known issues resolved in NetBackup 10.5.0.1
    1.  
      Previous EEBs now resolved in NetBackup 10.5.0.1
    2.  
      Other known issues resolved in NetBackup 10.5.0.1
  3. EEBs and other known issues resolved in NetBackup 10.5
    1.  
      Previous EEBs now resolved in NetBackup 10.5
    2.  
      Other known issues resolved in NetBackup 10.5
  4. EEBs and other known issues resolved in NetBackup 10.4.0.1
    1.  
      Previous EEBs now resolved in NetBackup 10.4.0.1
    2.  
      Other known issues resolved in NetBackup 10.4.0.1
  5. EEBs and other known issues resolved in NetBackup 10.4
    1.  
      Previous EEBs now resolved in NetBackup 10.4
    2.  
      Other known issues resolved in NetBackup 10.4
  6. EEBs and other known issues resolved in NetBackup 10.3.0.1
    1.  
      Previous EEBs now resolved in NetBackup 10.3.0.1
    2.  
      Other known issues resolved in NetBackup 10.3.0.1
  7. EEBs and other known issues resolved in NetBackup 10.3
    1.  
      Previous EEBs now resolved in NetBackup 10.3
    2.  
      Other known issues resolved in NetBackup 10.3
  8. EEBs and other known issues resolved in NetBackup 10.2.0.1
    1.  
      Previous EEBs now resolved in NetBackup 10.2.0.1
    2.  
      Other known issues resolved in NetBackup 10.2.0.1
  9. EEBs and other known issues resolved in NetBackup 10.2
    1.  
      Previous EEBs now resolved in NetBackup 10.2
    2.  
      Other known issues resolved in NetBackup 10.2
  10. EEBs and other known issues resolved in NetBackup 10.1.1
    1.  
      Previous EEBs now resolved in NetBackup 10.1.1
    2.  
      Other known issues resolved in NetBackup 10.1.1
  11. EEBs and other known issues resolved in NetBackup 10.1
    1.  
      Previous EEBs now resolved in NetBackup 10.1
    2.  
      Other known issues resolved in NetBackup 10.1
  12. EEBs and other known issues resolved in NetBackup 10.0.0.1
    1.  
      Previous EEBs now resolved in NetBackup 10.0.0.1
    2.  
      Other known issues resolved in NetBackup 10.0.0.1
  13. EEBs and other known issues resolved in NetBackup 10.0
    1.  
      Previous EEBs now resolved in NetBackup 10.0
    2.  
      Other known issues resolved in NetBackup 10.0
  14. Appendix A. About SORT for NetBackup Users
    1.  
      About Veritas Services and Operations Readiness Tools

Other known issues resolved in NetBackup 10.3

Etrack Incident: 4089473

  • Associated Primary Etrack: 4072291

  • Associated Service Request Etrack(s): 4072290

  • Description:

    Backups and replications failed with status 25 communication between primary and media servers.

Etrack Incident: 4099351

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    Datamover operation was disallowed by cluster policy due to running in privileged mode.

Etrack Incident: 4100681

  • Associated Primary Etrack: 4098285

  • Associated Service Request Etrack(s): 4098284

  • Description:

    The dbbackex.exe process used 40GB of memory when a NetBackup 9.1 client backed up a large SQL database.

Etrack Incident: 4104966

  • Associated Primary Etrack: 4102781

  • Associated Service Request Etrack(s): 4102780

  • Description:

    Catalog backup size suddenly dropped from 1.63TB to 199.3 GB.

Etrack Incident: 4105595

  • Associated Primary Etrack: 4101187

  • Associated Service Request Etrack(s): 4101186

  • Description:

    Backup From Snapshot (BFS) failed for cross-account with AWS Gov cloud region.

Etrack Incident: 4105601

  • Associated Primary Etrack: 4101187

  • Associated Service Request Etrack(s): 4101186

  • Description:

    Backup From Snapshot (BFS) failed for cross-account with AWS Gov cloud region.

Etrack Incident: 4107684

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    SSH Key authentication did not work in NetBackup instances on Flex.

Etrack Incident: 4108823

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    External certificates were not updating the PAF web app in server.xml when removing the CA.

Etrack Incident: 4108910

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    Huawai was still listed in CloudProvider.src/xml after support for it was removed.

Etrack Incident: 4109101

  • Associated Primary Etrack: 4099027

  • Associated Service Request Etrack(s): 4099026

  • Description:

    Replicated images imported from WORM storage were not expiring automatically when the retention lock was above the maximum for the storage.

Etrack Incident: 4109534

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    The volume from a snapshot was not being deleted when the original storage class had a retain flag.

Etrack Incident: 4110034

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    When NetBackup or Kubernetes operators attempted to communicate with each other during discovery, there was a scenario where an error was logged related to the certificate authority.

Etrack Incident: 4110296

  • Associated Primary Etrack: 4110093

  • Associated Service Request Etrack(s): 4110092

  • Description:

    Java BAR GUI would hang when drilling into a directory structure after DR.

Etrack Incident: 4110822

  • Associated Primary Etrack: 4109117

  • Associated Service Request Etrack(s): 4109116

  • Description:

    Object Listing returns empty objects when there are objects in bucket.

Etrack Incident: 4111019

  • Associated Primary Etrack: 4096539

  • Associated Service Request Etrack(s): 4096538

  • Description:

    Snapshot and shares created on Isilon during DNAS backups were left behind and required manual cleanup.

Etrack Incident: 4111463

  • Associated Primary Etrack: 4096539

  • Associated Service Request Etrack(s): 4096538

  • Description:

    Snapshot and shares created on Isilon during DNAS backups were left behind and required manual cleanup.

Etrack Incident: 4111470

  • Associated Primary Etrack: 4096539

  • Associated Service Request Etrack(s): 4096538

  • Description:

    Snapshot and shares created on Isilon during DNAS backups were left behind and required manual cleanup.

Etrack Incident: 4111814

  • Associated Primary Etrack: 4111323

  • Associated Service Request Etrack(s): 4111322

  • Description:

    After an upgrade to NetBackup 10.1.1, the web UI's VM tab showed "system error occurred" message.

Etrack Incident: 4111928

  • Associated Primary Etrack: 4106412

  • Associated Service Request Etrack(s): 4106411

  • Description:

    Unable to install Snapshot Manager extensions on Azure Kubernetes Services (AKS).

Etrack Incident: 4113988

  • Associated Primary Etrack: 4114184

  • Associated Service Request Etrack(s): 4114183

  • Description:

    If location constraint is applied, then global snapshot creation failed, which in turn failed the restore.

Etrack Incident: 4114315

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    Currently in the web UI, auto-discovery interval for Kubernetes was set to 30 minutes by default, but the default was not displayed. Also, the value could not be set in minutes (only in hours) and could not be returned to the default 30 minutes.

Etrack Incident: 4114367

  • Associated Primary Etrack: 4113904

  • Associated Service Request Etrack(s): 4113903

  • Description:

    Key Management System (KMS) database filed fail to backup during catalog backup, exiting with status 144.

Etrack Incident: 4114445

  • Associated Primary Etrack: 4113337

  • Associated Service Request Etrack(s): 4113336

  • Description:

    Backup previously successful for one subscription later started failing after extending permission to other subscriptions through the Azure web portal.

Etrack Incident: 4114451

  • Associated Primary Etrack: 4111476

  • Associated Service Request Etrack(s): 4111475

  • Description:

    Restores failed to original storage class used at the time of backup.

Etrack Incident: 4114795

  • Associated Primary Etrack: 4108537

  • Associated Service Request Etrack(s): 4108536

  • Description:

    Error code 4213 (Snapshot import failed) received on Oracle database backup made by snapshot client/CloudPoint.

Etrack Incident: 4114854

  • Associated Primary Etrack: 4110412

  • Associated Service Request Etrack(s): 4110411

  • Description:

    AWS replications failed with error "exceeded max request time '14400 s'".

Etrack Incident: 4114987

  • Associated Primary Etrack: 4114098

  • Associated Service Request Etrack(s): 4114097

  • Description:

    Automation generated false positive reports.

Etrack Incident: 4115213

  • Associated Primary Etrack: 4114645

  • Associated Service Request Etrack(s): 4114644

  • Description:

    Missing timezone files caused nbwmc to go down after upgrade to NetBackup 10.2.

Etrack Incident: 4115374

  • Associated Primary Etrack: 4115368

  • Associated Service Request Etrack(s): 4115367

  • Description:

    NetBackup 10.2 upgrade failed to migrate the Sybase database.

Etrack Incident: 4116464

  • Associated Primary Etrack: 4113090

  • Associated Service Request Etrack(s): 4113088

  • Description:

    New anomaly extension nbaneximgexp binary for Flex.

Etrack Incident: 4117010

  • Associated Primary Etrack: 4114791

  • Associated Service Request Etrack(s): 4114790

  • Description:

    NAS-Data-Protection policy failed after Snapcenter Management Server upgrade.

Etrack Incident: 4117104

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    Silent client installs on Windows did not prevent installs of older versions of NetBackup clients.

Etrack Incident: 4117182

  • Associated Primary Etrack: 4116771

  • Associated Service Request Etrack(s): 4116770

  • Description:

    With NBAC configured, the bpstulist command experienced a core dump when executed under a non-root NBAC user.

Etrack Incident: 4117609

  • Associated Primary Etrack: 4117165

  • Associated Service Request Etrack(s): 4117164

  • Description:

    Unable to successfully register Azure plugin to the Germany West Central region, receiving 'Failed to connect Authentication' error message.

Etrack Incident: 4117850

  • Associated Primary Etrack: 4107523

  • Associated Service Request Etrack(s): 4107522

  • Description:

    Image cleanup failed with WORM lock error.

Etrack Incident: 4118692

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    Timestamps in audit records exported to syslog were not included.

Etrack Incident: 4120210

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    Failed to backup PVC with a name longer than 63 characters.

Etrack Incident: 4120366

  • Associated Primary Etrack: 4120167

  • Associated Service Request Etrack(s): 4120166

  • Description:

    CloudPoint backups would hang for all subscriptions if the permissions were not current for every subscription.

Etrack Incident: 4120778

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    AWS DynamoDB restore jobs failed.

Etrack Incident: 4121792

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    Secret with API key was not mandated as a prerequisite before Helm install.

Etrack Incident: 4122039

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    The WebsvcPasswordCheck process did not work as expected when a non-local user was used.

Etrack Incident: 4122361

  • Associated Primary Etrack: 4122362

  • Associated Service Request Etrack(s): 4122361

  • Description:

    Internal server error occurred while sending message.

Etrack Incident: 4123363

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    Assets API ignored the zero if COS account name started with 0.

Etrack Incident: 4123428

  • Associated Primary Etrack: 4122115

  • Associated Service Request Etrack(s): 4122114

  • Description:

    No 'Backup from Snapshot' job was generated for a 43TB PVC.

Etrack Incident: 4123466

  • Associated Primary Etrack: 4123180

  • Associated Service Request Etrack(s): 4123179

  • Description:

    Error message in logs did not identify the queue: ERROR - Queue is empty.

Etrack Incident: 4123764

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    Needed to add support for MSDP cloud on SLES.

Etrack Incident: 4123936

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    Code changes to add BMR support for RHEL 9.2 client/boot server was needed.

Etrack Incident: 4125573

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    nbcheck needed to confirm port 1556 availability for a NetBackup client to be able to connect to a primary server.

Etrack Incident: 4125753

  • Associated Primary Etrack: 4123180

  • Associated Service Request Etrack(s): 4123179

  • Description:

    Web UI did not provide a proper message that an asset was deleted.

Etrack Incident: 4126796

  • Associated Primary Etrack: 4126149

  • Associated Service Request Etrack(s): 4126148

  • Description:

    NetBackup queue messaging broker failed to start while configuring ECA after an upgrade.

Etrack Incident: 4127259

  • Associated Primary Etrack: 4126767

  • Associated Service Request Etrack(s): 4126766

  • Description:

    For Cloud Scale, the subscriber failed after two tries.

Etrack Incident: 4129409

  • Associated Primary Etrack: 4117876

  • Associated Service Request Etrack(s): 4117875

  • Description:

    NetBackup Snapshot Manager: the size of messages file grew rapidly as SE Linux generated logs.

Etrack Incident: 4129431

  • Associated Primary Etrack: 4122192

  • Associated Service Request Etrack(s): 4122191

  • Description:

    Snapshot failed in bulk when run parallelly using CIG.

Etrack Incident: 4129437

  • Associated Primary Etrack: 4113471

  • Associated Service Request Etrack(s): 4113472

  • Description:

    SSL Handshake issue occurred while adding plugin in CloudScale deployment and registering Kubernetes extension.

Etrack Incident: 4129819

  • Associated Primary Etrack: 4125641

  • Associated Service Request Etrack(s): 4125640

  • Description:

    NetBackup 10.2.0.1 nbcplogs did not create NetBackup storage unit as expected.

Etrack Incident: 4130336

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    Unable to restore from a universal share.

Etrack Incident: 4130462

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    When the NetBackup user was non-root and was creating MSDP at a Linux with no sudo tool installed, MSDP failed to be created.

Etrack Incident: 4130870

  • Associated Primary Etrack: 4115773

  • Associated Service Request Etrack(s): 4115772

  • Description:

    Images failed to be WORM-locked due to invalid max time.

Etrack Incident: 4131012

  • Associated Primary Etrack: 4120105

  • Associated Service Request Etrack(s): 4120104

  • Description:

    Error occurred while changing cloud throttling available bandwidth: Unable to fetch Scalable Storage Settings: unable to process request (228).

Etrack Incident: 4131931

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    API returned "Server configuration not found in NetBackup" error incorrectly due to a pagination error in the API.