NetBackup™ Emergency Engineering Binary Guide

Last Published:
Product(s): NetBackup & Alta Data Protection (10.5.0.1, 10.5, 10.4.0.1, 10.4, 10.3.0.1, 10.3, 10.2.0.1, 10.2, 10.1.1, 10.1, 10.0.0.1, 10.0)
  1. NetBackup release content listings
    1.  
      About NetBackup release content listings
    2.  
      About the NetBackup "known issues" documentation conventions
  2. EEBs and other known issues resolved in NetBackup 10.5.0.1
    1.  
      Previous EEBs now resolved in NetBackup 10.5.0.1
    2.  
      Other known issues resolved in NetBackup 10.5.0.1
  3. EEBs and other known issues resolved in NetBackup 10.5
    1.  
      Previous EEBs now resolved in NetBackup 10.5
    2.  
      Other known issues resolved in NetBackup 10.5
  4. EEBs and other known issues resolved in NetBackup 10.4.0.1
    1.  
      Previous EEBs now resolved in NetBackup 10.4.0.1
    2.  
      Other known issues resolved in NetBackup 10.4.0.1
  5. EEBs and other known issues resolved in NetBackup 10.4
    1.  
      Previous EEBs now resolved in NetBackup 10.4
    2.  
      Other known issues resolved in NetBackup 10.4
  6. EEBs and other known issues resolved in NetBackup 10.3.0.1
    1.  
      Previous EEBs now resolved in NetBackup 10.3.0.1
    2.  
      Other known issues resolved in NetBackup 10.3.0.1
  7. EEBs and other known issues resolved in NetBackup 10.3
    1.  
      Previous EEBs now resolved in NetBackup 10.3
    2.  
      Other known issues resolved in NetBackup 10.3
  8. EEBs and other known issues resolved in NetBackup 10.2.0.1
    1.  
      Previous EEBs now resolved in NetBackup 10.2.0.1
    2.  
      Other known issues resolved in NetBackup 10.2.0.1
  9. EEBs and other known issues resolved in NetBackup 10.2
    1.  
      Previous EEBs now resolved in NetBackup 10.2
    2.  
      Other known issues resolved in NetBackup 10.2
  10. EEBs and other known issues resolved in NetBackup 10.1.1
    1.  
      Previous EEBs now resolved in NetBackup 10.1.1
    2.  
      Other known issues resolved in NetBackup 10.1.1
  11. EEBs and other known issues resolved in NetBackup 10.1
    1.  
      Previous EEBs now resolved in NetBackup 10.1
    2.  
      Other known issues resolved in NetBackup 10.1
  12. EEBs and other known issues resolved in NetBackup 10.0.0.1
    1.  
      Previous EEBs now resolved in NetBackup 10.0.0.1
    2.  
      Other known issues resolved in NetBackup 10.0.0.1
  13. EEBs and other known issues resolved in NetBackup 10.0
    1.  
      Previous EEBs now resolved in NetBackup 10.0
    2.  
      Other known issues resolved in NetBackup 10.0
  14. Appendix A. About SORT for NetBackup Users
    1.  
      About Veritas Services and Operations Readiness Tools

Other known issues resolved in NetBackup 10.0

Etrack Incident: 4018766

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    VM conversion to AWS AMI failed due to IAMROLE with more that 64 characters.

Etrack Incident: 4030481

  • Associated Primary Etrack: 4022349

  • Associated Service Request Etrack(s): 4022348

  • Description:

    Vulnerability CVE-2020-5398 detected in OpsCenter 8.2 on Linux.

Etrack Incident: 4030557

  • Associated Primary Etrack: 4028918

  • Associated Service Request Etrack(s): 4028917

  • Description:

    nbdecommission deleted images on a different disk pool.

Etrack Incident: 4032435

  • Associated Primary Etrack: 4029799

  • Associated Service Request Etrack(s): 4029798

  • Description:

    Backups failed "system error occurred" for web UI protection plans with three schedules.

Etrack Incident: 4033613

  • Associated Primary Etrack: 4032665

  • Associated Service Request Etrack(s): 4032664

  • Description:

    While upgrading NetBackup Windows clients which are also running VCS/InfoScale proceses/service, Veritas Highly Available (HAD- VCS/InfoScale) services running on that same clients were terminated.

Etrack Incident: 4034798

  • Associated Primary Etrack: 3988550

  • Associated Service Request Etrack(s): 3988548

  • Description:

    NBEMM experienced core dump issues.

Etrack Incident: 4035406

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    CloudPoint snapshot indexing failed with status code 156.

Etrack Incident: 4035674

  • Associated Primary Etrack: 4031733

  • Associated Service Request Etrack(s): 4031732

  • Description:

    AD GRT backup randomly failed when using the ADLocation parameter and multiple data streams.

Etrack Incident: 4036182

  • Associated Primary Etrack: 4033060

  • Associated Service Request Etrack(s): 4033059

  • Description:

    AWS discovery encounters error "botocore.exceptions.ReadTimeoutError: Read timeout on endpoint URL: ..."

Etrack Incident: 4036463

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    Appliance CLISH run of NBSU doid not show the default /log/netbackup/nbsu path in the final output.

Etrack Incident: 4036493

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    NBSU generated multiple incorrect Windows paths in NBU_nbdb_info.txt.

Etrack Incident: 4036532

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    EXIT STATUS 5908: Unknown error occurred received while re-enrolling a certificate for a host with a different common name.

Etrack Incident: 4036620

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    Java console error Status 8021 was received on login and when opening anything under Security Management.

Etrack Incident: 4036965

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    Too many files in <INSTALLDIR>\NetBackup\Logs\user_ops caused installation to fail.

Etrack Incident: 4039397

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    HPE applies storage-server-side contracts that requires knowledge of WORM indelibility before writing any data.

Etrack Incident: 4039583

  • Associated Primary Etrack: 4037147

  • Associated Service Request Etrack(s): 4037146

  • Description:

    NetBackup for Microsoft SQL Server restores created cross-linked 'ghost jobs' between replicated primary servers that cannot be deleted or canceled.

Etrack Incident: 4040117

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    Web UI allowed the unsubscription of instance protection at the database level.

Etrack Incident: 4040190

  • Associated Primary Etrack: 4039079

  • Associated Service Request Etrack(s): 4039078

  • Description:

    bpclntcmd -pn for non-root users receives back an authentication error (160).

Etrack Incident: 4040201

  • Associated Primary Etrack: 4040086

  • Associated Service Request Etrack(s): 4040085

  • Description:

    "Master server security configuration is unknown" error was received while setting up NetBackup domains on a single-node Flex appliance.

Etrack Incident: 4040216

  • Associated Primary Etrack: 4039414

  • Associated Service Request Etrack(s): 4039413

  • Description:

    Client Agent update failed on Windows and UNIX Servers.

Etrack Incident: 4040763

  • Associated Primary Etrack: 4012582

  • Associated Service Request Etrack(s): 4012581

  • Description:

    While upgrade from NetBackup 8.0 to 8.2, intelligent SQL polices failed with an error 2.

Etrack Incident: 4041021

  • Associated Primary Etrack: 4040115

  • Associated Service Request Etrack(s): 4040114

  • Description:

    After successfully adding the CloudPoint plugin for EMC PowerScale, the following error occurred: flexsnap.OperationFailed: Failed to discover assets. Error: 'NoneType' object has no attribute 'id'.

Etrack Incident: 4042382

  • Associated Primary Etrack: 4041568

  • Associated Service Request Etrack(s): 4041567

  • Description:

    Authentication service did not start after upgrading to NetBackup 9.1

Etrack Incident: 4042635

  • Associated Primary Etrack: 4036145

  • Associated Service Request Etrack(s): 4036144

  • Description:

    CloudPoint Azure snapshots were not deleted despite being expired from the NetBackup Catalog.

Etrack Incident: 4043030

  • Associated Primary Etrack: 4042193

  • Associated Service Request Etrack(s): 4042192

  • Description:

    Some Cloud assets that are deleted were not flagged by the isDeleted API option.

Etrack Incident: 4043249

  • Associated Primary Etrack: 4038742

  • Associated Service Request Etrack(s): 4038741

  • Description:

    Application-consistent snapshot creation failed for Linux client with Oracle databases.

Etrack Incident: 4044383

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    Unable to add an LDAP principle with a large ID to an RBAC role.

Etrack Incident: 4045113

  • Associated Primary Etrack: 4042193

  • Associated Service Request Etrack(s): 4042192

  • Description:

    Some assets that are deleted were not flagged by the isDeleted API option.

Etrack Incident: 4047235

  • Associated Primary Etrack: 4039295

  • Associated Service Request Etrack(s): 4039294

  • Description:

    Oracle Stream Handler was working only after explicitly enabling it with the cacontrol command. (It should be enabled by default.

Etrack Incident: 4047332

  • Associated Primary Etrack: 4033237

  • Associated Service Request Etrack(s): 4033236

  • Description:

    Basic disk storage unit filled the problem log with "storage server up" messages after restart of server or NetBackup.

Etrack Incident: 4047501

  • Associated Primary Etrack: 4047352

  • Associated Service Request Etrack(s): 4047351

  • Description:

    Manual Discovery was only listing a partial successful operation on multiple CloudPoint systems.

Etrack Incident: 4048598

  • Associated Primary Etrack: 4048599

  • Associated Service Request Etrack(s): 4048598

  • Description:

    When creating a WORM storage server instance, the storage server was created the storage server properties could not be accessed and a disk pool for the storage server could not be created.

Etrack Incident: 4052286

  • Associated Primary Etrack: 4050711

  • Associated Service Request Etrack(s): 4050710

  • Description:

    No messages were issued when an Azure app did not have access to a subscription.

Etrack Incident: 4052344

  • Associated Primary Etrack: 4045307

  • Associated Service Request Etrack(s): 4045306

  • Description:

    Long delays occurred with all backups writing to the MSDP WORM container.

Etrack Incident: 4052970

  • Associated Primary Etrack: 4050600

  • Associated Service Request Etrack(s): 4050599

  • Description:

    An undesired media server was assigned as the disk polling server for OST storage.

Etrack Incident: 4055254

  • Associated Primary Etrack: 4051279

  • Associated Service Request Etrack(s): 4051278

  • Description:

    OpsCenter users were unable to perform restores when using Views.

Etrack Incident: 4055516

  • Associated Primary Etrack: 4054427

  • Associated Service Request Etrack(s): 4054426

  • Description:

    CloudPoint service failed and then asked for backup of CloudPoint metadata.

Etrack Incident: 4056638

  • Associated Primary Etrack: 4054427

  • Associated Service Request Etrack(s): 4054426

  • Description:

    An incorrect notification message was issued with discovery failure.

Etrack Incident: 4056639

  • Associated Primary Etrack: 4055827

  • Associated Service Request Etrack(s): 4055826

  • Description:

    Snapshot creation failed for Windows VM if the AWS NVME tool reported the device path as /dev/sda1.

Etrack Incident: 4058385

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    NetBackup SQL Server Availability group database when demoted from AG was missing recovery points in web UI.

Etrack Incident: 4064288

  • Associated Primary Etrack: 4061023

  • Associated Service Request Etrack(s): 4061022

  • Description:

    The service user specified during the primary server installation was not registered in bp.conf.

Etrack Incident: 4064498

  • Associated Primary Etrack: 4060220

  • Associated Service Request Etrack(s): 4060219

  • Description:

    Google Cloud Platform (GCP) CloudPoint deployment from Marketplace failed if selecting "Enable regular snapshot of CloudPoint".

Etrack Incident: 4065935

  • Associated Primary Etrack: 4064437

  • Associated Service Request Etrack(s): 4064436

  • Description:

    msdpcutil failed when creating a bucket with error "current user has NO permission of cloud admin".

Etrack Incident: 4066353

  • Associated Primary Etrack: 4060220

  • Associated Service Request Etrack(s): 4060219

  • Description:

    Google Cloud Platform (GCP) plugin addition failed when a private key had an explicit line break (\n).

Etrack Incident: 4066424

  • Associated Primary Etrack: 4054598

  • Associated Service Request Etrack(s): 4066425

  • Description:

    Some duplicate VMs appeared with properties and sometimes hostname and IP Address blank.