NetBackup™ Emergency Engineering Binary Guide

Last Published:
Product(s): NetBackup & Alta Data Protection (10.5.0.1, 10.5, 10.4.0.1, 10.4, 10.3.0.1, 10.3, 10.2.0.1, 10.2, 10.1.1, 10.1, 10.0.0.1, 10.0)
  1. NetBackup release content listings
    1.  
      About NetBackup release content listings
    2.  
      About the NetBackup "known issues" documentation conventions
  2. EEBs and other known issues resolved in NetBackup 10.5.0.1
    1.  
      Previous EEBs now resolved in NetBackup 10.5.0.1
    2.  
      Other known issues resolved in NetBackup 10.5.0.1
  3. EEBs and other known issues resolved in NetBackup 10.5
    1.  
      Previous EEBs now resolved in NetBackup 10.5
    2.  
      Other known issues resolved in NetBackup 10.5
  4. EEBs and other known issues resolved in NetBackup 10.4.0.1
    1.  
      Previous EEBs now resolved in NetBackup 10.4.0.1
    2.  
      Other known issues resolved in NetBackup 10.4.0.1
  5. EEBs and other known issues resolved in NetBackup 10.4
    1.  
      Previous EEBs now resolved in NetBackup 10.4
    2.  
      Other known issues resolved in NetBackup 10.4
  6. EEBs and other known issues resolved in NetBackup 10.3.0.1
    1.  
      Previous EEBs now resolved in NetBackup 10.3.0.1
    2.  
      Other known issues resolved in NetBackup 10.3.0.1
  7. EEBs and other known issues resolved in NetBackup 10.3
    1.  
      Previous EEBs now resolved in NetBackup 10.3
    2.  
      Other known issues resolved in NetBackup 10.3
  8. EEBs and other known issues resolved in NetBackup 10.2.0.1
    1.  
      Previous EEBs now resolved in NetBackup 10.2.0.1
    2.  
      Other known issues resolved in NetBackup 10.2.0.1
  9. EEBs and other known issues resolved in NetBackup 10.2
    1.  
      Previous EEBs now resolved in NetBackup 10.2
    2.  
      Other known issues resolved in NetBackup 10.2
  10. EEBs and other known issues resolved in NetBackup 10.1.1
    1.  
      Previous EEBs now resolved in NetBackup 10.1.1
    2.  
      Other known issues resolved in NetBackup 10.1.1
  11. EEBs and other known issues resolved in NetBackup 10.1
    1.  
      Previous EEBs now resolved in NetBackup 10.1
    2.  
      Other known issues resolved in NetBackup 10.1
  12. EEBs and other known issues resolved in NetBackup 10.0.0.1
    1.  
      Previous EEBs now resolved in NetBackup 10.0.0.1
    2.  
      Other known issues resolved in NetBackup 10.0.0.1
  13. EEBs and other known issues resolved in NetBackup 10.0
    1.  
      Previous EEBs now resolved in NetBackup 10.0
    2.  
      Other known issues resolved in NetBackup 10.0
  14. Appendix A. About SORT for NetBackup Users
    1.  
      About Veritas Services and Operations Readiness Tools

Other known issues resolved in NetBackup 10.5

Etrack Incident: 4119684

  • Associated Primary Etrack: 4119040

  • Associated Service Request Etrack(s): 4119039

  • Description:

    Non-accelerator VM incremental backup still remains after a full backup expired.

Etrack Incident: 4133928

  • Associated Primary Etrack: 4123400

  • Associated Service Request Etrack(s): 4123399

  • Description:

    PaaS SQL databases cannot validate the credentials for each database.

Etrack Incident: 4134688

  • Associated Primary Etrack: 4133589

  • Associated Service Request Etrack(s): 4133588

  • Description:

    The cp_datamover.sh does not currently create a data mover container.

Etrack Incident: 4134902

  • Associated Primary Etrack: 4134664

  • Associated Service Request Etrack(s): 4134663

  • Description:

    Multiple snapshot ID's of different origin are listed in the job overview section of a DNAS backup from Snapshot job.

Etrack Incident: 4138757

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    Cloud info is missing from the NetBackup Support Utility report.

Etrack Incident: 4141460

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    NetBackup Flex Scale with ECA configuration prevents periodic hostDB metadata updates and fails with error 233.

Etrack Incident: 4142462

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    The nbkmscmd -validatekmsconfig command returns an exit code 0 even when validation fails.

Etrack Incident: 4142471

  • Associated Primary Etrack: 4142472

  • Associated Service Request Etrack(s): 4153485

  • Description:

    The nbkmscmd command is unresponsive when the eKMS server is unavailable.

Etrack Incident: 4144047

  • Associated Primary Etrack: 4143625

  • Associated Service Request Etrack(s): 4143624

  • Description:

    Rest API: PATCH /config/policies/policyName does not work for modifying policy attributes.

Etrack Incident: 4150055

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    SPWS API does not support uploading files larger than 100M.

Etrack Incident: 4150122

  • Associated Primary Etrack: 4149723

  • Associated Service Request Etrack(s): 4149722

  • Description:

    The installer exits from the upgrade path if the Q does not exist for cleanup.

Etrack Incident: 4150177

  • Associated Primary Etrack: 4145518

  • Associated Service Request Etrack(s): 4145517

  • Description:

    On Flex Appliance, NetBackup 10.2.0.1 instance shows as unhealthy when the auth-rpcgss-module service is in a failed state.

Etrack Incident: 4150199

  • Associated Primary Etrack: 4149723

  • Associated Service Request Etrack(s): 4149722

  • Description:

    Agent stops if the configuration file has multiple sections for items like datamover and logging in flexsnap.conf.

Etrack Incident: 4150521

  • Associated Primary Etrack: 4140977

  • Associated Service Request Etrack(s): 4140976

  • Description:

    During installation, nbcheck shows not ok missing_binaries_noncritical: binaries [libncurses.so.5].

Etrack Incident: 4151039

  • Associated Primary Etrack: 4150293

  • Associated Service Request Etrack(s): 4150292

  • Description:

    NetBackup Snapshot Manager deployment fails via Azure Marketplace if public access to KeyVault is restricted.

Etrack Incident: 4151493

  • Associated Primary Etrack: 4142005

  • Associated Service Request Etrack(s): 4142004

  • Description:

    Using Swagger, API call for /catalog/duplicate-images does not work.

Etrack Incident: 4151646

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    MSSQL is not hidden when cacontrol updatebytype command is run.

Etrack Incident: 4152793

  • Associated Primary Etrack: 4152513

  • Associated Service Request Etrack(s): 4152512

  • Description:

    Flexsnap configure does not enter all parameters in to logs and provides no status messages.

Etrack Incident: 4152794

  • Associated Primary Etrack: 4152513

  • Associated Service Request Etrack(s): 4152512

  • Description:

    Cloud Snapshot workload exit errors are not logged.

Etrack Incident: 4153129

  • Associated Primary Etrack: 4149786

  • Associated Service Request Etrack(s): 4149785

  • Description:

    NetBackup Snapshot Manager jobs log too many Rate exceeded messages.

Etrack Incident: 4153277

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    vnet_usock_server_protocol fails to read from the named pipe because it is being used by another process. bpduplicate and bpimport fail to get resources from the Enterprise Media Manager.

Etrack Incident: 4153483

  • Associated Primary Etrack: 4142472

  • Associated Service Request Etrack(s): 4153485

  • Description:

    Administrator is not able to manually disable eKMS server to prevent unresponsiveness of the nbkmscmd if that server is down or unavailable.

Etrack Incident: 4153827

  • Associated Primary Etrack: 4142809

  • Associated Service Request Etrack(s): 4142808

  • Description:

    Existence of emm.conf tuning prevents postgres migration during upgrade - nbemm does not start.

Etrack Incident: 4154369

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    NetBackup Support Utility is missing the vssadmin list shadows and "log on as" account for services.

Etrack Incident: 4154568

  • Associated Primary Etrack: 4154569

  • Associated Service Request Etrack(s): 4155429

  • Description:

    NetBackup Self Service: After switching to a configure tenant user, checking for a report in the dropdown does not show the expected list.

Etrack Incident: 4155659

  • Associated Primary Etrack: 4154162

  • Associated Service Request Etrack(s): 4154161

  • Description:

    NetBackup Snapshot Manager 10.1.1 - After the upgrade, a manual discovery fails persistently.

Etrack Incident: 4155811

  • Associated Primary Etrack: 4154155

  • Associated Service Request Etrack(s): 4154154

  • Description:

    After upgrade to 10.3.0.1, security scan finds OpenSSL < 1.0.2zd.

Etrack Incident: 4156078

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    The auth-rpcgss-module service is running within a container and causing it to fail.

Etrack Incident: 4156643

  • Associated Primary Etrack: 4155150

  • Associated Service Request Etrack(s): 4155149

  • Description:

    New 10.3.0.1 installation of Snapshot Manager results in Failed to load cached network config.

Etrack Incident: 4157326

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    Flex Appliance and NetBackup Flex Scale: The include.template file is missing the volmgr/debug/daemon log directory.

Etrack Incident: 4157506

  • Associated Primary Etrack: 4155639

  • Associated Service Request Etrack(s): 4155638

  • Description:

    The log_gather file does not collect or contain ECA certificates.

Etrack Incident: 4157942

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    Message logged in Import Manager for AIR OST events is misleading.

Etrack Incident: 4158132

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    Unsupported functionality to import a specific BID instead of all BIDS on a disk volume.

Etrack Incident: 4158497

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    Upgrade from previous releases creates a baseline PatchCache installer folder that affects reinstalls.

Etrack Incident: 4158647

  • Associated Primary Etrack: 4156579

  • Associated Service Request Etrack(s): 4156578

  • Description:

    NetBackup Snapshot Manager snapshot creation is failing due to a service control policy requiring tags on snapshots.

Etrack Incident: 4158818

  • Associated Primary Etrack: 4154342

  • Associated Service Request Etrack(s): 4154341

  • Description:

    An error appears in Detailed Status of PIT Rollback Restore that completes with STATUS 0.

Etrack Incident: 4159723

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    Anomaly detection configuration finds NULL/empty in some freshly installed IRE setups.

Etrack Incident: 4159768

  • Associated Primary Etrack: 4159644

  • Associated Service Request Etrack(s): 4159643

  • Description:

    Upgrade from pre-10.2 has issues if /usr/openv/db/data is a symlink to another volume.

Etrack Incident: 4160010

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    Instance health monitoring may timeout or go offline intermittently.

Etrack Incident: 4160378

  • Associated Primary Etrack: 4119930

  • Associated Service Request Etrack(s): 4119929

  • Description:

    Unable to browse granular Active Directory image in WebUI.

Etrack Incident: 4160497

  • Associated Primary Etrack: 4160470

  • Associated Service Request Etrack(s): 4160469

  • Description:

    NetBackup 10.3 and 10.4 instance upgrades change the UID and GID for sssd and polekitd, resulting in failed SSSD configurations after upgrade.

Etrack Incident: 4161038

  • Associated Primary Etrack: 4152462

  • Associated Service Request Etrack(s): 4152461

  • Description:

    Restores of virtual machine disks fail if the VM was migrated to another VMware cluster.

Etrack Incident: 4161050

  • Associated Primary Etrack: 4160827

  • Associated Service Request Etrack(s): 4160826

  • Description:

    MQ Broker fails to start after upgrade from NetBackup Appliance version 5.0.0.1 to 5.3.x.

Etrack Incident: 4161056

  • Associated Primary Etrack: 4160437

  • Associated Service Request Etrack(s): 4160436

  • Description:

    NetBackup Snapshot Manager upgrades from the Azure portal are failing.

Etrack Incident: 4162914

  • Associated Primary Etrack: 4160470

  • Associated Service Request Etrack(s): 4160469

  • Description:

    Flex Appliance 5.0/IPV6 upgrades: Media containers go to unhealthy state after container upgrade.

Etrack Incident: 4164854

  • Associated Primary Etrack: 4119930

  • Associated Service Request Etrack(s): 4119929

  • Description:

    After Windows type GRT backup in NetBackup 10.2 with only Shadow Copy Components selected, "client hostname could not be found" error appears in the Active Directory from the backed up image in Web UI Recovery.

Etrack Incident: 4166693

  • Associated Primary Etrack: 4165384

  • Associated Service Request Etrack(s): 4165383

  • Description:

    "Block Volume Management plugin" logs are not collected from NetBackup Snapshot Manager virtual machine during log gather.

Etrack Incident: 4167408

  • Associated Primary Etrack: 4165360

  • Associated Service Request Etrack(s): 4165359

  • Description:

    Restore of a DNAS image completes successfully, but does not restore permissions.

Etrack Incident: 4169208

  • Associated Primary Etrack: 4169207

  • Associated Service Request Etrack(s): 4169206

  • Description:

    Backup failed for certificate issue; connectivity to the Snapshot Manager host is breaking.

Etrack Incident: 4173112

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    If primary server is configured with ECA only and client has NetBackup CA issued certificate, certificate renewal failures occur.

Etrack Incident: 4173298

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    DNAS on DELL EMC Isilon: FQDN gets converted to lower-case post plugin configuration.

Etrack Incident: 4174816

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    NetBackup Flex Scale primary instance upgrade failed from 3.1 to 3.2 due to failed name lookup.

Etrack Incident: 4175722

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    Database registration or backups may cause Oracle database assets to switch from RAC to single instance, causing backup failures or catalog host lookup failures during restores.

Etrack Incident: 4176261

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    Black Duck scan detects vulnerable Spring version of 6.1.11.

Etrack Incident: 4176455

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    Upgrade fails and NetBackup is not usable if a NetBackup DB password contains "%", which also prevents password change.

Etrack Incident: 4176805

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    PVM package allows escalation in user privileges and make the system vulnerable.

Etrack Incident: 4177489

  • Associated Primary Etrack: 4175311

  • Associated Service Request Etrack(s): 4175310

  • Description:

    After upgrade from version 10.3 to 10.4, Oracle database backups in RAC fail.

Etrack Incident: 4177505

  • Associated Primary Etrack: 4175311

  • Associated Service Request Etrack(s): 4175310

  • Description:

    After upgrade from version 10.3 to 10.4, nboracmd does not include all database listings.

Etrack Incident: 4178469

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    Multiple EEB installation takes longer than expected due to applying permissions to the large run-time files directory.