Veritas InfoScale™ 8.0 Troubleshooting Guide - AIX
- Introduction
- Section I. Troubleshooting Veritas File System
- Section II. Troubleshooting Veritas Volume Manager
- Recovering from hardware failure
- About recovery from hardware failure
- Listing unstartable volumes
- Displaying volume and plex states
- The plex state cycle
- Recovering an unstartable mirrored volume
- Recovering an unstartable volume with a disabled plex in the RECOVER state
- Forcibly restarting a disabled volume
- Clearing the failing flag on a disk
- Reattaching failed disks
- Recovering from a failed plex attach or synchronization operation
- Failures on RAID-5 volumes
- Recovering from an incomplete disk group move
- Restarting volumes after recovery when some nodes in the cluster become unavailable
- Recovery from failure of a DCO volume
- Recovering from instant snapshot failure
- Recovering from the failure of vxsnap prepare
- Recovering from the failure of vxsnap make for full-sized instant snapshots
- Recovering from the failure of vxsnap make for break-off instant snapshots
- Recovering from the failure of vxsnap make for space-optimized instant snapshots
- Recovering from the failure of vxsnap restore
- Recovering from the failure of vxsnap refresh
- Recovering from copy-on-write failure
- Recovering from I/O errors during resynchronization
- Recovering from I/O failure on a DCO volume
- Recovering from failure of vxsnap upgrade of instant snap data change objects (DCOs)
- Recovering from failed vxresize operation
- Recovering from boot disk failure
- Managing commands, tasks, and transactions
- Backing up and restoring disk group configurations
- Troubleshooting issues with importing disk groups
- Recovering from CDS errors
- Logging and error messages
- Troubleshooting Veritas Volume Replicator
- Recovery from RLINK connect problems
- Recovery from configuration errors
- Errors during an RLINK attach
- Errors during modification of an RVG
- Recovery on the Primary or Secondary
- About recovery from a Primary-host crash
- Recovering from Primary data volume error
- Primary SRL volume error cleanup and restart
- Primary SRL volume error at reboot
- Primary SRL volume overflow recovery
- Primary SRL header error cleanup and recovery
- Secondary data volume error cleanup and recovery
- Secondary SRL volume error cleanup and recovery
- Secondary SRL header error cleanup and recovery
- Secondary SRL header error at reboot
- Recovering from hardware failure
- Section III. Troubleshooting Dynamic Multi-Pathing
- Section IV. Troubleshooting Storage Foundation Cluster File System High Availability
- Troubleshooting Storage Foundation Cluster File System High Availability
- About troubleshooting Storage Foundation Cluster File System High Availability
- Troubleshooting CFS
- Troubleshooting fenced configurations
- Troubleshooting Cluster Volume Manager in Veritas InfoScale products clusters
- CVM group is not online after adding a node to the Veritas InfoScale products cluster
- Shared disk group cannot be imported in Veritas InfoScale products cluster
- Unable to start CVM in Veritas InfoScale products cluster
- Removing preexisting keys
- CVMVolDg not online even though CVMCluster is online in Veritas InfoScale products cluster
- Troubleshooting Storage Foundation Cluster File System High Availability
- Section V. Troubleshooting Cluster Server
- Troubleshooting and recovery for VCS
- VCS message logging
- Log unification of VCS agent's entry points
- Enhancing First Failure Data Capture (FFDC) to troubleshoot VCS resource's unexpected behavior
- GAB message logging
- Enabling debug logs for agents
- Enabling debug logs for IMF
- Enabling debug logs for the VCS engine
- About debug log tags usage
- Gathering VCS information for support analysis
- Gathering LLT and GAB information for support analysis
- Gathering IMF information for support analysis
- Message catalogs
- Troubleshooting the VCS engine
- Troubleshooting Low Latency Transport (LLT)
- Troubleshooting Group Membership Services/Atomic Broadcast (GAB)
- Troubleshooting VCS startup
- Troubleshooting Intelligent Monitoring Framework (IMF)
- Troubleshooting service groups
- VCS does not automatically start service group
- System is not in RUNNING state
- Service group not configured to run on the system
- Service group not configured to autostart
- Service group is frozen
- Failover service group is online on another system
- A critical resource faulted
- Service group autodisabled
- Service group is waiting for the resource to be brought online/taken offline
- Service group is waiting for a dependency to be met.
- Service group not fully probed.
- Service group does not fail over to the forecasted system
- Service group does not fail over to the BiggestAvailable system even if FailOverPolicy is set to BiggestAvailable
- Restoring metering database from backup taken by VCS
- Initialization of metering database fails
- Troubleshooting resources
- Troubleshooting I/O fencing
- Node is unable to join cluster while another node is being ejected
- The vxfentsthdw utility fails when SCSI TEST UNIT READY command fails
- Manually removing existing keys from SCSI-3 disks
- System panics to prevent potential data corruption
- Cluster ID on the I/O fencing key of coordinator disk does not match the local cluster's ID
- Fencing startup reports preexisting split-brain
- Registered keys are lost on the coordinator disks
- Replacing defective disks when the cluster is offline
- The vxfenswap utility exits if rcp or scp commands are not functional
- Troubleshooting CP server
- Troubleshooting server-based fencing on the Veritas InfoScale products cluster nodes
- Issues during online migration of coordination points
- Troubleshooting notification
- Troubleshooting and recovery for global clusters
- Troubleshooting the steward process
- Troubleshooting licensing
- Validating license keys
- Licensing error messages
- [Licensing] Insufficient memory to perform operation
- [Licensing] No valid VCS license keys were found
- [Licensing] Unable to find a valid base VCS license key
- [Licensing] License key cannot be used on this OS platform
- [Licensing] VCS evaluation period has expired
- [Licensing] License key can not be used on this system
- [Licensing] Unable to initialize the licensing framework
- [Licensing] QuickStart is not supported in this release
- [Licensing] Your evaluation period for the feature has expired. This feature will not be enabled the next time VCS starts
- Verifying the metered or forecasted values for CPU, Mem, and Swap
- VCS message logging
- Troubleshooting and recovery for VCS
- Section VI. Troubleshooting SFDB
Data volume errors during an RLINK attach
When an RLINK is attached, VVR checks whether for each data volume associated to the Primary RVG, the Secondary RVG has an associated data volume of the same size that is mapped to its counterpart on the Primary. The following example illustrates an attempted attach with every possible problem and how to fix it. Before the attach, the Primary has this configuration:
TY Name Assoc KSTATE LENGTH STATE rv hr_rvg - DISABLED - EMPTY rl rlk_london_hr_rvg hr_rvg DETACHED - STALE v hr_dv01 hr_rvg ENABLED 12800 ACTIVE pl hr_dv01-01 hr_dv01 ENABLED 12800 ACTIVE sd disk01-05 hr_dv01-01 ENABLED 12800 - v hr_dv02 hr_rvg ENABLED 12800 ACTIVE pl hr_dv02-01 hr_dv02 ENABLED 12880 ACTIVE sd disk01-06 hr_dv02-01 ENABLED 12880 v hr_dv03 hr_rvg ENABLED 12880 ACTIVE pl hr_dv03-01 hr_dv03 ENABLED 12880 ACTIVE sd disk01-07 hr_dv03-01 ENABLED 12880 - v hr_srl hr_rvg ENABLED 12880 ACTIVE pl hr_srl-01 hr_srl ENABLED 12880 ACTIVE sd disk01-08 hr_srl-01 ENABLED 12880 0 -
The Secondary has the following configuration:
TY Name Assoc KSTATE LENGTH STATE rv hr_rvg - ENABLED - - ACTIVE rl rlk_seattle_hr_rvg hr_rvg ENABLED - - ACTIVE v hr_dv01 hr_rvg ENABLED 12700 - ACTIVE pl hr_dv01-01 hr_dv01 ENABLED 13005 - ACTIVE sd disk01-17 hr_dv01-01 ENABLED 13005 0 - v hr_dv2 hr_rvg ENABLED 12880 - ACTIVE pl hr_dv02-01 vol2 ENABLED 13005 - ACTIVE sd disk01-18 hr_dv02-01 ENABLED 13005 0 - v hr_srl hr_rvg ENABLED 12880 - ACTIVE pl hr_srl-01 hr_srl ENABLED 13005 - ACTIVE sd disk01-19 hr_srl-01 ENABLED 13005 0 -
Note that on the Secondary, the size of volume hr_dv01 is small, hr_dv2 is misnamed (must be hr_dv02), and hr_dv03 is missing. An attempt to attach the Primary RLINK to this Secondary using the attach command fails.
# vxrlink -g hrdg -f att rlk_london_hr_rvg
The following messages display:
VxVM VVR vxrlink INFO V-5-1-3614 Secondary data volumes detected
with rvg hr_rvg as parent:
VxVM VVR vxrlink ERROR V-5-1-6789 Size of secondary datavol hr_dv01
(len=12700) does not match size of primary (len=12800)
VxVM VVR vxrlink ERROR V-5-1-3504 primary datavol hr_dv02 is not
mapped on secondary, yet
VxVM VVR vxrlink ERROR V-5-1-3504 primary datavol hr_dv03 is not
mapped on secondary, yetTo fix the problem, issue the following commands on the Secondary:
- Resize the data volume hr_dv01:
# vradmin -g hrdg resizevol hr_rvg hr_dv01 12800
- Rename the data volume hr_dv2 to hr_dv02:
# vxedit -g hrdg rename hr_dv2 hr_dv02
- Associate a new volume, hr_dv03, of the same size as the Primary data volume hr_dv03.
# vxassist -g hrdg make hr_dv03 12800 # vxvol -g hrdg assoc hr_rvg hr_dv03
Alternatively, the problem can be fixed by altering the Primary to match the Secondary, or any combination of the two. When the Primary and the Secondary match, retry the attach.
On the Primary:
# vxrlink -g hrdg -f att rlk_london_hr_rvg VxVM VVR vxrlink WARNING V-5-1-12397 This command should only be used if primary and all secondaries arealready synchronized. If this is not the case detach the rlink and use autosync or checkpoint options to attach. VxVM VVR vxrlink INFO V-5-1-3614 Secondary data volumes detected with rvg hr_rvg as parent: VxVM VVR vxrlink INFO V-5-1-6183 vol1: len=12800 primary_datavol=hr_dv01 VxVM VVR vxrlink INFO V-5-1-6183 vol1: len=12800 primary_datavol=hr_dv02 VxVM VVR vxrlink INFO V-5-1-6183 vol1: len=12800 primary_datavol=hr_dv03