Veritas InfoScale™ 8.0 Troubleshooting Guide - AIX
- Introduction
- Section I. Troubleshooting Veritas File System
- Section II. Troubleshooting Veritas Volume Manager
- Recovering from hardware failure
- About recovery from hardware failure
- Listing unstartable volumes
- Displaying volume and plex states
- The plex state cycle
- Recovering an unstartable mirrored volume
- Recovering an unstartable volume with a disabled plex in the RECOVER state
- Forcibly restarting a disabled volume
- Clearing the failing flag on a disk
- Reattaching failed disks
- Recovering from a failed plex attach or synchronization operation
- Failures on RAID-5 volumes
- Recovering from an incomplete disk group move
- Restarting volumes after recovery when some nodes in the cluster become unavailable
- Recovery from failure of a DCO volume
- Recovering from instant snapshot failure
- Recovering from the failure of vxsnap prepare
- Recovering from the failure of vxsnap make for full-sized instant snapshots
- Recovering from the failure of vxsnap make for break-off instant snapshots
- Recovering from the failure of vxsnap make for space-optimized instant snapshots
- Recovering from the failure of vxsnap restore
- Recovering from the failure of vxsnap refresh
- Recovering from copy-on-write failure
- Recovering from I/O errors during resynchronization
- Recovering from I/O failure on a DCO volume
- Recovering from failure of vxsnap upgrade of instant snap data change objects (DCOs)
- Recovering from failed vxresize operation
- Recovering from boot disk failure
- Managing commands, tasks, and transactions
- Backing up and restoring disk group configurations
- Troubleshooting issues with importing disk groups
- Recovering from CDS errors
- Logging and error messages
- Troubleshooting Veritas Volume Replicator
- Recovery from RLINK connect problems
- Recovery from configuration errors
- Errors during an RLINK attach
- Errors during modification of an RVG
- Recovery on the Primary or Secondary
- About recovery from a Primary-host crash
- Recovering from Primary data volume error
- Primary SRL volume error cleanup and restart
- Primary SRL volume error at reboot
- Primary SRL volume overflow recovery
- Primary SRL header error cleanup and recovery
- Secondary data volume error cleanup and recovery
- Secondary SRL volume error cleanup and recovery
- Secondary SRL header error cleanup and recovery
- Secondary SRL header error at reboot
- Recovering from hardware failure
- Section III. Troubleshooting Dynamic Multi-Pathing
- Section IV. Troubleshooting Storage Foundation Cluster File System High Availability
- Troubleshooting Storage Foundation Cluster File System High Availability
- About troubleshooting Storage Foundation Cluster File System High Availability
- Troubleshooting CFS
- Troubleshooting fenced configurations
- Troubleshooting Cluster Volume Manager in Veritas InfoScale products clusters
- CVM group is not online after adding a node to the Veritas InfoScale products cluster
- Shared disk group cannot be imported in Veritas InfoScale products cluster
- Unable to start CVM in Veritas InfoScale products cluster
- Removing preexisting keys
- CVMVolDg not online even though CVMCluster is online in Veritas InfoScale products cluster
- Troubleshooting Storage Foundation Cluster File System High Availability
- Section V. Troubleshooting Cluster Server
- Troubleshooting and recovery for VCS
- VCS message logging
- Log unification of VCS agent's entry points
- Enhancing First Failure Data Capture (FFDC) to troubleshoot VCS resource's unexpected behavior
- GAB message logging
- Enabling debug logs for agents
- Enabling debug logs for IMF
- Enabling debug logs for the VCS engine
- About debug log tags usage
- Gathering VCS information for support analysis
- Gathering LLT and GAB information for support analysis
- Gathering IMF information for support analysis
- Message catalogs
- Troubleshooting the VCS engine
- Troubleshooting Low Latency Transport (LLT)
- Troubleshooting Group Membership Services/Atomic Broadcast (GAB)
- Troubleshooting VCS startup
- Troubleshooting Intelligent Monitoring Framework (IMF)
- Troubleshooting service groups
- VCS does not automatically start service group
- System is not in RUNNING state
- Service group not configured to run on the system
- Service group not configured to autostart
- Service group is frozen
- Failover service group is online on another system
- A critical resource faulted
- Service group autodisabled
- Service group is waiting for the resource to be brought online/taken offline
- Service group is waiting for a dependency to be met.
- Service group not fully probed.
- Service group does not fail over to the forecasted system
- Service group does not fail over to the BiggestAvailable system even if FailOverPolicy is set to BiggestAvailable
- Restoring metering database from backup taken by VCS
- Initialization of metering database fails
- Troubleshooting resources
- Troubleshooting I/O fencing
- Node is unable to join cluster while another node is being ejected
- The vxfentsthdw utility fails when SCSI TEST UNIT READY command fails
- Manually removing existing keys from SCSI-3 disks
- System panics to prevent potential data corruption
- Cluster ID on the I/O fencing key of coordinator disk does not match the local cluster's ID
- Fencing startup reports preexisting split-brain
- Registered keys are lost on the coordinator disks
- Replacing defective disks when the cluster is offline
- The vxfenswap utility exits if rcp or scp commands are not functional
- Troubleshooting CP server
- Troubleshooting server-based fencing on the Veritas InfoScale products cluster nodes
- Issues during online migration of coordination points
- Troubleshooting notification
- Troubleshooting and recovery for global clusters
- Troubleshooting the steward process
- Troubleshooting licensing
- Validating license keys
- Licensing error messages
- [Licensing] Insufficient memory to perform operation
- [Licensing] No valid VCS license keys were found
- [Licensing] Unable to find a valid base VCS license key
- [Licensing] License key cannot be used on this OS platform
- [Licensing] VCS evaluation period has expired
- [Licensing] License key can not be used on this system
- [Licensing] Unable to initialize the licensing framework
- [Licensing] QuickStart is not supported in this release
- [Licensing] Your evaluation period for the feature has expired. This feature will not be enabled the next time VCS starts
- Verifying the metered or forecasted values for CPU, Mem, and Swap
- VCS message logging
- Troubleshooting and recovery for VCS
- Section VI. Troubleshooting SFDB
How I/O fencing works in different event scenarios
Table: I/O fencing scenarios describes how I/O fencing works to prevent data corruption in different failure event scenarios. For each event, review the corrective operator actions.
Table: I/O fencing scenarios
Event | Node A: What happens? | Node B: What happens? | Operator action |
|---|---|---|---|
Both private networks fail. | Node A races for majority of coordination points. If Node A wins race for coordination points, Node A ejects Node B from the shared disks and continues. | Node B races for majority of coordination points. If Node B loses the race for the coordination points, Node B panics and removes itself from the cluster. | When Node B is ejected from cluster, repair the private networks before attempting to bring Node B back. |
Both private networks function again after event above. | Node A continues to work. | Node B has crashed. It cannot start the database since it is unable to write to the data disks. | Restart Node B after private networks are restored. |
One private network fails. | Node A prints message about an IOFENCE on the console but continues. | Node B prints message about an IOFENCE on the console but continues. | Repair private network. After network is repaired, both nodes automatically use it. |
Node A hangs. | Node A is extremely busy for some reason or is in the kernel debugger. When Node A is no longer hung or in the kernel debugger, any queued writes to the data disks fail because Node A is ejected. When Node A receives message from GAB about being ejected, it panics and removes itself from the cluster. | Node B loses heartbeats with Node A, and races for a majority of coordination points. Node B wins race for coordination points and ejects Node A from shared data disks. | Repair or debug the node that hangs and reboot the node to rejoin the cluster. |
Nodes A and B and private networks lose power. Coordination points and data disks retain power. Power returns to nodes and they restart, but private networks still have no power. | Node A restarts and I/O fencing driver (vxfen) detects Node B is registered with coordination points. The driver does not see Node B listed as member of cluster because private networks are down. This causes the I/O fencing device driver to prevent Node A from joining the cluster. Node A console displays: Potentially a preexisting split brain. Dropping out of the cluster. Refer to the user documentation for steps required to clear preexisting split brain. | Node B restarts and I/O fencing driver (vxfen) detects Node A is registered with coordination points. The driver does not see Node A listed as member of cluster because private networks are down. This causes the I/O fencing device driver to prevent Node B from joining the cluster. Node B console displays: Potentially a preexisting split brain. Dropping out of the cluster. Refer to the user documentation for steps required to clear preexisting split brain. | Resolve preexisting split-brain condition. |
Node A crashes while Node B is down. Node B comes up and Node A is still down. | Node A is crashed. | Node B restarts and detects Node A is registered with the coordination points. The driver does not see Node A listed as member of the cluster. The I/O fencing device driver prints message on console: Potentially a preexisting split brain. Dropping out of the cluster. Refer to the user documentation for steps required to clear preexisting split brain. | Resolve preexisting split-brain condition. |
The disk array containing two of the three coordination points is powered off. No node leaves the cluster membership | Node A continues to operate as long as no nodes leave the cluster. | Node B continues to operate as long as no nodes leave the cluster. | Power on the failed disk array so that subsequent network partition does not cause cluster shutdown, or replace coordination points. |
The disk array containing two of the three coordination points is powered off. Node B gracefully leaves the cluster and the disk array is still powered off. Leaving gracefully implies a clean shutdown so that vxfen is properly unconfigured. | Node A continues to operate in the cluster. | Node B has left the cluster. | Power on the failed disk array so that subsequent network partition does not cause cluster shutdown, or replace coordination points. |
The disk array containing two of the three coordination points is powered off. Node B abruptly crashes or a network partition occurs between node A and node B, and the disk array is still powered off. | Node A races for a majority of coordination points. Node A fails because only one of the three coordination points is available. Node A panics and removes itself from the cluster. | Node B has left cluster due to crash or network partition. | Power on the failed disk array and restart I/O fencing driver to enable Node A to register with all coordination points, or replace coordination points. |