Arctera Enterprise Vault™ eDiscovery Installation Guide
- Introducing eDiscovery
- Preparing to install eDiscovery
- Configuration options for eDiscovery
- Prerequisites for Arctera eDiscovery
- Security requirements for temporary folders
- Installing eDiscovery
- Installing the eDiscovery server software
- Creating the configuration database and customer databases
- Setting up a Insight eDiscovery Custodian Manager website
- Configuring eDiscovery for use in a SQL Server Always On environment
- Installing eDiscovery in a clustered environment
- Installing the eDiscovery server software
- Appendix A. Ports that eDiscovery uses
- Appendix B. Troubleshooting
- Appendix C. Installing and configuring the Enhanced Auditing feature
Installing the eDiscovery server software
Follow the instructions in this section to perform a first-time installation of the eDiscovery server software. If you want to upgrade an existing eDiscovery installation, see the DAUpgradeInstructions
file.
Before you proceed, note the following:
You must install this software as the Vault Service account.
Installing this software on a computer on which you have also installed the Surveillance server software is not supported.
You can configure eDiscovery for use in a Network Load Balancing cluster. However, installing the software on the nodes in other types of clusters is not supported.
To install the eDiscovery server software
Load the release media, and then do one of the following:
When the Install Launcher starts, follow the links to install the eDiscovery server software.
In Windows Explorer, browse to the
Arctera Enterprise Vault eDiscovery\Server
folder, and then runsetup.exe
.The
setup.exe
program launches the Windows Installer (.msi
) package that is in the same folder with elevated privileges. This is necessary to enable the installation to complete all of its processes.
- On the Welcome screen, click Next.
The installer navigates you to the Settings section, where you can configure the values required for the eDiscovery installation.
- On the Prerequisites screen, scroll up and down to view the list of hardware and software required for the eDiscovery installation.
If you meet the listed prerequisites, select the I have read and met the above prerequisites check box and then click Next.
- On the Prerequisite Status screen, the installer performs a check for all required software. When the prerequisite check is completed, click Next.
- On the End-User License Agreement screen, read the Arctera Software License Agreement. If you agree the terms, select the I accept the terms in the License Agreement check box and then click Next.
- On the Choose Setup Type screen, choose between the following setup types:
Typical
Lets you install all the components, except eDiscovery web client.
This option is recommended for most users.
After you click Typical, The default path is displayed. Ensure that the path to the folder where you want to install eDiscovery is appropriate. If not, click Browse to select path of the appropriate folder.
Custom
Lets you select or remove the components as per your requirement.
- On the Accelerator Service Account Login screen, provide the accelerator service account details such as Domain, Username, and Password. Click Next.
- If you have chosen to install the Auditing Websites feature, the Enhanced Auditing Configuration screen is displayed. Enter the following details:
Server Alias: DNS Alias name or FQDN for the eDiscovery Server
Website Port: Port for the Auditing website
Internal Port: Port for the Auditing API site
- Click Next.
- On the Ready to install screen, click Install to start eDiscovery installation.
- If you have chosen to install the eDiscovery Manager service then, when the installation program has finished, select the option to display the Enterprise Vault eDiscovery Manager website. Then you can create the configuration database and customer databases.
The installation program automatically opens the eDiscovery Manager website with administrator privileges if you have installed eDiscovery on a server in which User Account Control (UAC) is enabled. (This is a requirement when accessing the website in such environments.) If UAC is not enabled, a Run As dialog box may prompt you for the name and password of the user account under which to access the website. Enter the details of the Vault Service account with which you manage your Enterprise Vault server.
- To ensure that all the endpoints are encrypted, eDiscovery generates self-signed certificate for the Auditing web application during configuration. It is recommended to replace such self-signed certificates with certificates signed by well-known authorities.
- If you want to use the Legal Hold facility to stop users from deleting items from their archives, install a eDiscovery license on each storage server in your Enterprise Vault site.
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