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Arctera Enterprise Vault™ eDiscovery Installation Guide
Last Published:
2025-07-07
Product(s):
Enterprise Vault (15.2)
- Introducing eDiscovery
- Preparing to install eDiscovery
- Configuration options for eDiscovery
- Supported versions of Enterprise Vault in eDiscovery environments
- Prerequisites for Arctera eDiscovery
- Configuring Outlook to enable the processing of items with many attachments or many recipients
- Setting the Windows and ASP.NET Temp folder permissions
- Security requirements for temporary folders
- Disabling networking facilities that can disrupt a eDiscovery environment
- Disabling the Windows Search Service on the eDiscovery server
- Ensuring that the Windows Server service is running on the eDiscovery server
- Configuring the SQL Server Agent service
- Assigning SQL Server roles to the Vault Service account
- Installing and configuring the SQL full-text search indexing service
- Verifying that Enterprise Vault expands distribution lists
- Installing eDiscovery
- Installing the eDiscovery server software
- Allowing Enterprise Vault to communicate with eDiscovery through the Windows firewall
- Creating the configuration database and customer databases
- Setting up a Insight eDiscovery Custodian Manager website
- Uploading the eDiscovery report templates
- Configuring eDiscovery for use in a SQL Server Always On environment
- Installing eDiscovery in a clustered environment
- Maximizing security in your eDiscovery databases
- Installing the eDiscovery server software
- Appendix A. Ports that eDiscovery uses
- Appendix B. Troubleshooting
- Error messages appear in the event log when upgrading to eDiscovery 15.2
- Enterprise Vault eDiscovery Manager service not created
- Enterprise Vault eDiscovery Manager service does not start
- "Access is denied" message is displayed when you try to create a customer database on a UAC-enabled computer
- Cannot create or upgrade eDiscovery customer databases when Symantec Endpoint Protection is running
- Permissions error when uninstalling the eDiscovery client from a UAC-enabled computer
- Uninstalling the eDiscovery client from a shared location may prevent other users from starting the client
- Appendix C. Installing and configuring the Enhanced Auditing feature
- Overview
- Prerequisites for the Enhanced Auditing feature
- Installing the Enhanced Auditing feature
- Post installation steps
- Upgrading the Enhanced Auditing setup
- Modifying the Enhanced Auditing setup
- Repairing the Enhanced Auditing setup
- Uninstalling the Enhanced Auditing setup
- Managing access from eDiscovery
Configuring the SQL Server Agent service
eDiscovery provides the facility to create schedules with which you can conduct recurrent or future searches for items. As these schedules are SQL Server Agent jobs, you must ensure that the SQL Server Agent service is running on your SQL Server computer.
You must also ensure that the SQL Server Agent service is running if you want to use the analytics facilities in eDiscovery to mark or tag items automatically. For more information on these facilities, see the Administrator's Guide.
We recommend that you configure the SQL Server Agent service to start automatically when the SQL Server computer starts.
To configure the SQL Server Agent service to start automatically
- On your SQL Server computer, double-click the Administrative Tools applet in Control Panel.
- Double-click Services.
- Right-click SQL Server Agent, and then click Properties.
- Change the startup type to Automatic, and then click OK.