Arctera Enterprise Vault™ eDiscovery Installation Guide
- Introducing eDiscovery
- Preparing to install eDiscovery
- Configuration options for eDiscovery
- Prerequisites for Arctera eDiscovery
- Security requirements for temporary folders
- Installing eDiscovery
- Installing the eDiscovery server software
- Creating the configuration database and customer databases
- Setting up a Insight eDiscovery Custodian Manager website
- Configuring eDiscovery for use in a SQL Server Always On environment
- Installing eDiscovery in a clustered environment
- Installing the eDiscovery server software
- Appendix A. Ports that eDiscovery uses
- Appendix B. Troubleshooting
- Appendix C. Installing and configuring the Enhanced Auditing feature
Changing the ports that eDiscovery uses
You can set eDiscovery to use different ports if another application requires the default ones.
To change the port used for communications with SQL Server, if you do not use SQL Always On
- On the eDiscovery server, open the eDiscovery Manager website.
- In the left pane, right-click the server name and then click Properties.
- In the Name field, specify the required SQL Server computer as server_name,port_number.
- Click OK to save the change that you have made.
For each customer database, do the following:
In the left pane, right-click the name of the database and then click Properties.
In the SQL Server field, specify the required SQL Server computer as server_name,port_number.
Click OK to save the change that you have made.
To change the port used for communications with SQL Server, if you do use SQL Always On
- If the Enterprise Vault eDiscovery Manager service is running on the eDiscovery server, stop it.
- Open the eDiscovery Manager website and wait for the following page to appear (this may take several minutes):
- In the SQL Server field, enter the required details and then click Update Configuration. For example, in the figure above, this field specifies an availability group listener (SQL-L), which is followed by a comma and then the port number 5053.
- Start the Enterprise Vault eDiscovery Manager service.
To change the port used for communications between the eDiscovery server and the eDiscovery websites
- On the eDiscovery server, locate the copies of the
Web.config
file in theAcceleratorAdminWeb
andCustodianManagerWeb
subfolders of the eDiscovery installation folder. - Open each file in a text editor such as Windows Notepad.
- Find the following line, and change the port number to a suitable alternative.
<add key="RemotePort" value="8085"/>
- Save and close the files.
- Restart the Enterprise Vault eDiscovery Manager service.
To change the port used for communications between the eDiscovery server and the eDiscovery clients
- On each eDiscovery client computer, locate the
AcceleratorClient.Exe.Config
file in the installation folder.This folder is typically
%HOMEPATH%\Local Settings\Application Data\Enterprise Vault eDiscovery\Client
. - Open the file in a text editor such as Windows Notepad.
- Find the following line, and change the port number to a suitable alternative.
<add key="AcceleratorServerPort" value="8086" />
- Save and close the file.
- If you need to change port 8086 to another port and you want to use Open Data (OData) web service to create reports, make sure that you update the OData configuration to use the same port. To update the port number, do the following:
On each eDiscovery server computer, locate the
AcceleratorService.Exe.Config
andAcceleratorManager.Exe.Config
files in the installation folder.Open each file in a text editor such as Windows Notepad.
Find the following lines, and change the port number to match the setting in the AcceleratorClient.Exe.Config file.
<add key="Windows Client Remoting Channel Configuration" value="8086" /> <add key="Windows Client Remoting Channel Configuration IPv6" value="8086" />
Save and close the file.
To change the port used for communications with the SQL reporting server
- On the eDiscovery server, open the eDiscovery Manager website.
- Click Reporting Server at the bottom of the page.
The Uploading Reporting Server Templates page appears.
- In the Reporting Server URL field, type the URL with which to access the SQL reporting server in the following form:
http://server_name,port_number/virtual_directory
To change the ports used for communications with Auditing websites
- Launch the eDiscovery Server MSI using setup.exe.
- On the Modify, repair, or remove installation screen, select Modify.
- On the Prerequisites screen, review the list of hardware and software required for the eDiscovery installation.
If you meet the listed prerequisites, select the I have read and met the above prerequisites check box and click Next.
- On the Prerequisite Status screen, the installer checks all required software. When the prerequisite check is completed, click Next.
- On the Custom Setup screen, click Next without making any changes.
- On the Accelerator Service Account Login screen, provide the accelerator service account password. Click Next.
- On the Enhanced Auditing Configuration screen, change the required port number to a suitable alternative.
- On the Ready to Install screen, click Install.
- Click Finish to close the installer wizard.