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Veritas Access Appliance Troubleshooting Guide
Last Published:
2021-05-03
Product(s):
Appliances (7.4.3)
Platform: Veritas 3340,Access Appliance OS
- Introduction
- General troubleshooting procedures
- About general troubleshooting procedures
- Viewing the Access Appliance log files
- About event logs
- About shell-activity logs
- Setting the CIFS log level
- Setting the NetBackup client log levels and debugging options
- Retrieving and sending debugging information
- Insufficient delay between two successive OpenStack commands may result in failure
- Monitoring Access Appliance
- Common recovery procedures
- About common recovery procedures
- Restarting servers
- Bringing services online
- Recovering from a non-graceful shutdown
- Testing the network connectivity
- Troubleshooting with traceroute
- Using the traceroute command
- Collecting the metasave image of a file system
- Replacing an Ethernet interface card (online mode)
- Replacing an Ethernet interface card (offline mode)
- Replacing an Access Appliance node
- Replacing a disk
- Speeding up replication
- Uninstalling a patch release or software upgrade
- Troubleshooting the Access Appliance cloud as a tier feature
- Troubleshooting Access Appliance installation and configuration issues
- Troubleshooting Access Appliance CIFS issues
- Troubleshooting Access Appliance GUI startup issues
- Index
About troubleshooting
Troubleshooting procedures for Access Appliance include the following types of procedures:
Alert and log message review
Routine maintenance tasks
Commonly used recovery procedures
Feature-specific problems and resolutions
Each of these procedures are described in the remaining chapters of this guide.
Some of the troubleshooting procedures in this guide require that you log on as the support user.