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Veritas Access Appliance Troubleshooting Guide
Last Published:
2021-05-03
Product(s):
Appliances (7.4.3)
Platform: Veritas 3340,Access Appliance OS
- Introduction
- General troubleshooting procedures
- About general troubleshooting procedures
- Viewing the Access Appliance log files
- About event logs
- About shell-activity logs
- Setting the CIFS log level
- Setting the NetBackup client log levels and debugging options
- Retrieving and sending debugging information
- Insufficient delay between two successive OpenStack commands may result in failure
- Monitoring Access Appliance
- Common recovery procedures
- About common recovery procedures
- Restarting servers
- Bringing services online
- Recovering from a non-graceful shutdown
- Testing the network connectivity
- Troubleshooting with traceroute
- Using the traceroute command
- Collecting the metasave image of a file system
- Replacing an Ethernet interface card (online mode)
- Replacing an Ethernet interface card (offline mode)
- Replacing an Access Appliance node
- Replacing a disk
- Speeding up replication
- Uninstalling a patch release or software upgrade
- Troubleshooting the Access Appliance cloud as a tier feature
- Troubleshooting Access Appliance installation and configuration issues
- Troubleshooting Access Appliance CIFS issues
- Troubleshooting Access Appliance GUI startup issues
- Index
A
- a disk
- replacing, Replacing a disk
- a node
- replacing, Replacing an Access Appliance node
- about
- common recovery procedures, About common recovery procedures
- event logs, About event logs
- job resynchronization, About synchronizing a replication job
- monitoring commands, About monitoring Access Appliance operations
- services command, Bringing services online
- shell-activity logs, About shell-activity logs
- Access Appliance log files
- an Ethernet interface card (offline mode)
- an Ethernet interface card (online mode)
C
- CIFS
- setting the log level, Setting the CIFS log level
- cloud tiering
- log locations, Log locations for checking for cloud tiering errors
- troubleshooting, Troubleshooting tips for cloud tiering
- common recovery procedures
- configuring
- job resynchronization, Synchronizing an episodic replication job
- CPU utilization report
- generating, Generating CPU and device utilization reports
D
- debugging information
- retrieving and sending, Retrieving and sending debugging information
- debugging options
- setting for NetBackup, Setting the NetBackup client log levels and debugging options
- device utilization report
- generating, Generating CPU and device utilization reports
E
- event logs
- about, About event logs
G
- general techniques
- troubleshooting, General techniques for the troubleshooting process
- general tips
- troubleshooting process, General tips for the troubleshooting process
- generating
- CPU utilization report, Generating CPU and device utilization reports
- device utilization report, Generating CPU and device utilization reports
I
- installation
- common failures, Installation fails and does not complete
- installation logs
- viewing, Viewing the installation logs
J
- job resynchronization
- about, About synchronizing a replication job
- configuring, Synchronizing an episodic replication job
L
- log locations
- cloud tiering, Log locations for checking for cloud tiering errors
M
- monitoring
- installation logs, Viewing the installation logs
- processor activity, Monitoring processor activity
- monitoring commands
N
- NetBackup client log levels
- NetBackup debugging options
- network
- testing connectivity, Testing the network connectivity
P
- patch release
- uninstalling, Uninstalling a patch release or software upgrade
- processor activity
- monitoring, Monitoring processor activity
R
- reading or writing data from the cloud tier
- troubleshooting, Issues when reading or writing data from the cloud tier
- recovering
- from a non-graceful shutdown, Recovering from a non-graceful shutdown
- replacing
- a disk, Replacing a disk
- a node, Replacing an Access Appliance node
- an Ethernet interface card (offline mode), Replacing an Ethernet interface card (offline mode)
- an Ethernet interface card (online mode), Replacing an Ethernet interface card (online mode)
- replication
- speeding up, Speeding up replication
- restarting
- servers, Restarting servers
- retrieving
- debugging information, Retrieving and sending debugging information
S
- sending
- debugging information, Retrieving and sending debugging information
- servers
- restarting, Restarting servers
- services command
- about, Bringing services online
- using, Using the services command
- setting
- CIFS log level, Setting the CIFS log level
- NetBackup client log levels, Setting the NetBackup client log levels and debugging options
- shell-activity logs
- about, About shell-activity logs
- shutdown
- recovering from a non-graceful, Recovering from a non-graceful shutdown
- software upgrade
- uninstalling, Uninstalling a patch release or software upgrade
T
- testing
- network connectivity, Testing the network connectivity
- traceroute
- troubleshooting with, Troubleshooting with traceroute
- traceroute command
- using, Using the traceroute command
- troubleshooting
- about, About troubleshooting
- general procedures, About general troubleshooting procedures
- issues when reading or writing data from the cloud tier, Issues when reading or writing data from the cloud tier
- troubleshooting process
- general techniques, General techniques for the troubleshooting process
- general tips, General tips for the troubleshooting process
U
- uninstalling
- patch release or software upgrade, Uninstalling a patch release or software upgrade
- using
- services command, Using the services command
- traceroute command, Using the traceroute command
V
- viewing
- Access Appliance log files, Viewing the Access Appliance log files
- installation logs, Viewing the installation logs