Veritas Surveillance Reviewer's Guide

Last Published:
Product(s): Veritas Alta Surveillance (1.0)
  1. Introducing Veritas Surveillance
    1.  
      About Veritas Surveillance
    2.  
      Key features of Veritas Surveillance
    3.  
      Feature comparison: Compliance Accelerator desktop client Vs Veritas Surveillance web client
    4.  
      About Veritas Surveillance system security
    5.  
      Veritas Surveillance multi-tier architecture
    6.  
      System requirements
  2. Getting started
    1.  
      Signing in to Veritas Surveillance
    2.  
      Signing out from Veritas Surveillance
  3. Working with dashboard widgets
    1.  
      Understanding the Dashboard page
    2.  
      Viewing status summary of recently reviewed departments
    3.  
      Pinning and unpinning departments to view review status
    4.  
      Changing the order of pinned departments
    5.  
      Viewing the review status summary of escalated items
    6.  
      Viewing a summary of searches and exports
  4. Managing department-level searches
    1.  
      About department-level searches
    2.  
      Guidelines for effective searches
    3.  
      Creating and running department-level searches
    4.  
      Disabling scheduled searches
    5.  
      Previewing search results
    6.  
      Accepting search results
    7.  
      Rejecting a search result
    8.  
      Resubmitting a search
  5. Managing reviews
    1.  
      About reviewing with Veritas Surveillance
    2.  
      Understanding the Review page
    3.  
      Changing the Preview pane position
    4.  
      Filtering the items in the Review pane
    5.  
      Rearranging columns in the item list pane
    6.  
      Reviewing the Audio-Video Transcript type items
    7.  
      Reviewing searched items
    8.  
      Reviewing research folder items
    9.  
      Viewing Intelligent Review Details
    10.  
      Assigning review status to items
    11.  
      Viewing hotwords highlighting
    12.  
      Viewing hotwords in collaboration message
    13.  
      Viewing the full content in a new window
    14.  
      Adding comments to items
    15.  
      Escalating the review items
    16.  
      Viewing history of items
    17.  
      Printing the original versions of items
    18.  
      Printing and downloading the items and attachments

Viewing status summary of recently reviewed departments

The Review Status widget displays detailed information on review status of your pinned departments. If user has not pinned any departments, then it displays detailed information on review status of 5 departments to which you have access. You can pin (bookmark) up to five departments to quickly view their review status when required. If you try to select the sixth department, a notification appears that you cannot pin more than five departments. If the pinned departments are no longer required, you can unpin them.

When you log out and log in the session again, the pinned departments from the last session are displayed.

If you have permissions to view department reviewers details, click the > icon to expand the department row. When department row is expanded, the department reviewer details are displayed. You can drill down for further details in a specific area.

Figure: An example of a summary of recently reviewed departments

An example of a summary of recently reviewed departments

It summarizes the departmental details such as:

  • Total items presented for review

  • Total relevant items reviewed and unreviewed

  • Number of pending, questioned, or escalated items

  • Items more than 30 days old that are still unreviewed

  • Date of the last marking activity performed in the department

  • Current review completion status