Veritas Surveillance Reviewer's Guide

Last Published:
Product(s): Veritas Alta Surveillance (1.0)
  1. Introducing Veritas Surveillance
    1.  
      About Veritas Surveillance
    2.  
      Key features of Veritas Surveillance
    3.  
      Feature comparison: Compliance Accelerator desktop client Vs Veritas Surveillance web client
    4.  
      About Veritas Surveillance system security
    5.  
      Veritas Surveillance multi-tier architecture
    6.  
      System requirements
  2. Getting started
    1.  
      Signing in to Veritas Surveillance
    2.  
      Signing out from Veritas Surveillance
  3. Working with dashboard widgets
    1.  
      Understanding the Dashboard page
    2.  
      Viewing status summary of recently reviewed departments
    3.  
      Pinning and unpinning departments to view review status
    4.  
      Changing the order of pinned departments
    5.  
      Viewing the review status summary of escalated items
    6.  
      Viewing a summary of searches and exports
  4. Managing department-level searches
    1.  
      About department-level searches
    2.  
      Guidelines for effective searches
    3.  
      Creating and running department-level searches
    4.  
      Disabling scheduled searches
    5.  
      Previewing search results
    6.  
      Accepting search results
    7.  
      Rejecting a search result
    8.  
      Resubmitting a search
  5. Managing reviews
    1.  
      About reviewing with Veritas Surveillance
    2.  
      Understanding the Review page
    3.  
      Changing the Preview pane position
    4.  
      Filtering the items in the Review pane
    5.  
      Rearranging columns in the item list pane
    6.  
      Reviewing the Audio-Video Transcript type items
    7.  
      Reviewing searched items
    8.  
      Reviewing research folder items
    9.  
      Viewing Intelligent Review Details
    10.  
      Assigning review status to items
    11.  
      Viewing hotwords highlighting
    12.  
      Viewing hotwords in collaboration message
    13.  
      Viewing the full content in a new window
    14.  
      Adding comments to items
    15.  
      Escalating the review items
    16.  
      Viewing history of items
    17.  
      Printing the original versions of items
    18.  
      Printing and downloading the items and attachments

Signing in to Veritas Surveillance

To sign in to Veritas Surveillance

  1. Enter the Veritas Surveillance URL in the internet browser.

    For the best viewing experience, use Mozilla Firefox or Google Chrome. Veritas Surveillance is not supported on Internet Explorer.

    Note:

    Whenever a new version of the Veritas Surveillance application is available, the application displays the following alert.

    "A new version of this app is available. It is recommended to close all open tabs and reopen application for better experience. Click OK to refresh."

    Veritas recommends you to click OK and close all the open browser tabs. Open the application again. In case you do not perform this action, the application page gets refreshed automatically and opens the latest version of the application.

  2. (Optional) Bookmark this URL in the Veritas Surveillance compatible internet browser.

    See System requirements.

  3. Enter your user name and password in the authentication screen.
  4. Click Sign In.