Veritas NetBackup™ CloudPoint Install and Upgrade Guide

Last Published:
Product(s): NetBackup (8.3.0.1, 8.3)
Platform: Linux,UNIX,Windows
  1. Section I. CloudPoint installation and configuration
    1. Preparing for CloudPoint installation
      1.  
        About the deployment approach
      2.  
        Deciding where to run CloudPoint
      3.  
        About deploying CloudPoint in the cloud
      4.  
        Meeting system requirements
      5.  
        CloudPoint host sizing recommendations
      6.  
        Creating an instance or preparing the physical host to install CloudPoint
      7.  
        Installing Docker
      8.  
        Creating and mounting a volume to store CloudPoint data
      9.  
        Verifying that specific ports are open on the instance or physical host
    2. Deploying CloudPoint using the Docker image
      1.  
        Installing CloudPoint
      2.  
        Verifying that CloudPoint installed successfully
      3.  
        Configuring AWS KMS in CloudPoint
    3. CloudPoint cloud plug-ins
      1. AWS plug-in configuration notes
        1.  
          Prerequisites for configuring the AWS plug-in
        2.  
          Configuring AWS permissions for CloudPoint
        3.  
          AWS permissions required by CloudPoint
        4.  
          Before you create a cross account configuration
      2. Google Cloud Platform plug-in configuration notes
        1.  
          Google Cloud Platform permissions required by CloudPoint
        2.  
          Configuring a GCP service account for CloudPoint
        3.  
          Preparing the GCP service account for plug-in configuration
      3. Microsoft Azure plug-in configuration notes
        1.  
          Configuring permissions on Microsoft Azure
      4.  
        How to configure the CloudPoint cloud plug-ins?
    4. CloudPoint storage array plug-ins
      1. NetApp plug-in configuration notes
        1.  
          NetApp plug-in configuration parameters
        2.  
          Configuring a dedicated LIF for NetBackup access
        3.  
          Supported CloudPoint operations on NetApp storage
      2. Nutanix Files plug-in configuration notes
        1.  
          Nutanix Files plug-in configuration prerequisites
        2.  
          Nutanix Files plug-in considerations and limitations
        3.  
          Supported CloudPoint operations on Nutanix Files File Server
        4. Troubleshooting NetBackup issues for Nutanix Files
          1.  
            Backup jobs for Nutanix Files fail due to snapshot import and export operations failures
          2.  
            Plug-in configuration may fail if the Nutanix Files version is unsupported
      3. Dell EMC Unity array plug-in configuration parameters
        1.  
          Supported Dell EMC Unity arrays
        2.  
          Supported CloudPoint operations on Dell EMC Unity arrays
      4. Pure Storage FlashArray plug-in configuration notes
        1.  
          Supported Pure Storage FlashArray models
        2.  
          Supported CloudPoint operations on Pure Storage FlashArray models
      5. HPE RMC plug-in configuration notes
        1.  
          RMC plug-in configuration parameters
        2.  
          Supported HPE storage systems
        3.  
          Supported CloudPoint operations on HPE storage arrays
      6. Hitachi plug-in configuration notes
        1.  
          Hitachi plug-in configuration parameters
        2.  
          Supported Hitachi storage arrays
        3.  
          Supported CloudPoint operations on Hitachi arrays
      7. InfiniBox plug-in configuration notes
        1.  
          InifiniBox plug-in configuration parameters
        2.  
          Supported CloudPoint operations on InfiniBox arrays
      8.  
        How to configure the CloudPoint storage array plug-ins?
    5. CloudPoint application agents and plug-ins
      1.  
        Microsoft SQL plug-in configuration notes
      2. Oracle plug-in configuration notes
        1.  
          Optimizing your Oracle database data and metadata files
      3.  
        MongoDB plug-in configuration notes
      4.  
        About the installation and configuration process
      5.  
        Preparing to install the Linux-based agent
      6.  
        Preparing to install the Windows-based agent
      7.  
        Downloading and installing the CloudPoint agent
      8.  
        Registering the Linux-based agent
      9.  
        Registering the Windows-based agent
      10.  
        Configuring the CloudPoint application plug-in
      11.  
        Configuring VSS to store shadow copies on the originating drive
      12.  
        Creating a NetBackup protection plan for cloud assets
      13.  
        Subscribing cloud assets to a NetBackup protection plan
      14. About snapshot restore
        1.  
          Process for restoring SQL AG databases
      15.  
        Restore requirements and limitations for Microsoft SQL Server
      16.  
        Restore requirements and limitations for Oracle
      17.  
        Restore requirements and limitations for MongoDB
      18.  
        Steps required before restoring SQL AG databases
      19.  
        Recovering a SQL database to the same location
      20.  
        Recovering a SQL database to an alternate location
      21. Additional steps required after a SQL Server snapshot restore
        1.  
          Steps required after a SQL Server disk-level snapshot restore to new location
      22.  
        Additional steps required after restoring SQL AG databases
      23.  
        SQL snapshot or restore and granular restore operations fail if the Windows instance loses connectivity with the CloudPoint host
      24.  
        Disk-level snapshot restore fails if the original disk is detached from the instance
      25.  
        Additional steps required after a MongoDB snapshot restore
      26.  
        Additional steps required after an Oracle snapshot restore
      27.  
        Additional steps required after restoring an AWS RDS database instance
    6. Protecting assets with CloudPoint's agentless feature
      1.  
        About the agentless feature
      2.  
        Prerequisites for the agentless configuration
      3.  
        Granting password-less sudo access to host user account
      4.  
        Configuring the agentless feature
  2. Section II. CloudPoint maintenance
    1. CloudPoint logging
      1.  
        About CloudPoint logging mechanism
      2. How Fluentd-based CloudPoint logging works
        1.  
          About the CloudPoint fluentd configuration file
        2.  
          Modifying the fluentd configuration file
      3.  
        CloudPoint logs
    2. Troubleshooting CloudPoint
      1.  
        Restarting CloudPoint
      2.  
        Troubleshooting CloudPoint logging
      3.  
        CloudPoint agent fails to connect to the CloudPoint server if the agent host is restarted abruptly
      4.  
        CloudPoint agent registration on Windows hosts may time out or fail
      5.  
        Disaster recovery when DR package is lost or passphrase is lost
    3. Upgrading CloudPoint
      1.  
        About CloudPoint upgrades
      2.  
        Supported upgrade path
      3.  
        Upgrade scenarios
      4.  
        Preparing to upgrade CloudPoint
      5.  
        Upgrading CloudPoint
    4. Uninstalling CloudPoint
      1.  
        Preparing to uninstall CloudPoint
      2.  
        Backing up CloudPoint
      3.  
        Unconfiguring CloudPoint plug-ins
      4.  
        Unconfiguring CloudPoint agents
      5.  
        Removing the CloudPoint agents
      6.  
        Removing CloudPoint from a standalone Docker host environment
      7.  
        Restoring CloudPoint

Supported CloudPoint operations on NetApp storage

CloudPoint performs the following management operations on the NetApp storage arrays:

Table: CloudPoint operations on NetApp storage

CloudPoint operation

Description

Discover assets

  • In a SAN deployment, CloudPoint discovers the LUNs that are created from storage volumes.

    Only LUNs whose status is online, read-write operations are enabled, and the Snapshot auto delete parameter is set to false, are discoverable.

    ["state":"online","vol_type":"rw"," is_snapshot_auto_delete_enabled": "false"]

    Note:

    In a SAN deployment, CloudPoint can discover only the snapshots that are created using CloudPoint.

  • In a NAS deployment, CloudPoint discovers all the NFS shares on the NetApp storage.

    The shares must have an active junction_path configured so that CloudPoint can discover them.

Create snapshot

  • In a SAN deployment, CloudPoint takes a snapshot of the NetApp LUNs.

    When CloudPoint triggers a LUN snapshot on the NetApp storage, it internally triggers a redirect-on-write (ROW) snapshot of the entire volume to which the LUN belongs. If the volume contains multiple LUNs, the snapshot includes data from all the LUNs that reside on that volume.

    A typical snapshot created by CloudPoint has the following naming convention:

    NB<unique_21digit_number>

  • In a NAS deployment, CloudPoint takes a snapshot of the NetApp NFS shares.

Delete snapshot

  • In a SAN deployment, when you delete a LUN snapshot, CloudPoint internally deletes the snapshot of one or more volumes to which the LUN belongs.

  • In a NAS deployment, CloudPoint deletes the snapshot of the share.

Restore snapshot

  • In a SAN deployment, when you restore a LUN from a snapshot, CloudPoint only restores the particular LUN on which the restore is triggered. The LUN snapshot is a ROW snapshot of the underlying volume and that volume can contain multiple additional LUNs. Even if the snapshot contains data from multiple LUNs, the restore is performed only for the selected LUN. Data on the other LUNs remains unchanged.

  • In a NAS deployment, CloudPoint restores the volume using the specified snapshot.

Export snapshot

  • In a SAN deployment, when a snapshot export operation is triggered, CloudPoint creates a LUN from the snapshot and attaches it to target host. The target host is assigned read-write privileges on the exported LUN.

    The export operation is supported using the following protocols:

    • Fibre Channel (FC)

    • Internet Small Computer Systems Interface (iSCSI)

  • In a NAS deployment, when a snapshot export operation is triggered, a new rule is created in the export policy and is assigned to the exported snapshot that is available as a network share. The target host is assigned read-only privileges on the exported snapshot share.

    The export operation is supported using the NFS protocol.

    Note:

    CloudPoint does not modify the SVM's "default" export policy. The export operation will fail if the volume is attached only to the "default" export policy on NetApp. You must assign the NAS volume to a non-default export policy.

Deport snapshot

In a SAN deployment, when a snapshot deport operation is triggered, CloudPoint removes the LUN mapping from the target host and then deletes the LUN.

In a NAS deployment, when a snapshot deport operation is triggered, NetBackup deletes the new rule that was created in the export policy when the snapshot was exported.

Snapshot export related requirements and limitations

The following requirements and limitations are applicable in a NetApp environment:

  • The host on which the snapshot is to be exported must be zoned and added to the Storage Virtual Machine (SVM) where you wish to attach or export that snapshot.

  • The CloudPoint snapshot export operation fails for shares that are assigned the default array export policy. Ensure that you assign a different export policy (other than the default) to the share before you run the export operation.

  • A snapshot cannot be exported multiple times.

  • An exported snapshot cannot be deleted.