Veritas NetBackup™ CloudPoint Install and Upgrade Guide

Last Published:
Product(s): NetBackup (8.3.0.1, 8.3)
Platform: Linux,UNIX,Windows
  1. Section I. CloudPoint installation and configuration
    1. Preparing for CloudPoint installation
      1.  
        About the deployment approach
      2.  
        Deciding where to run CloudPoint
      3.  
        About deploying CloudPoint in the cloud
      4.  
        Meeting system requirements
      5.  
        CloudPoint host sizing recommendations
      6.  
        Creating an instance or preparing the physical host to install CloudPoint
      7.  
        Installing Docker
      8.  
        Creating and mounting a volume to store CloudPoint data
      9.  
        Verifying that specific ports are open on the instance or physical host
    2. Deploying CloudPoint using the Docker image
      1.  
        Installing CloudPoint
      2.  
        Verifying that CloudPoint installed successfully
      3.  
        Configuring AWS KMS in CloudPoint
    3. CloudPoint cloud plug-ins
      1. AWS plug-in configuration notes
        1.  
          Prerequisites for configuring the AWS plug-in
        2.  
          Configuring AWS permissions for CloudPoint
        3.  
          AWS permissions required by CloudPoint
        4.  
          Before you create a cross account configuration
      2. Google Cloud Platform plug-in configuration notes
        1.  
          Google Cloud Platform permissions required by CloudPoint
        2.  
          Configuring a GCP service account for CloudPoint
        3.  
          Preparing the GCP service account for plug-in configuration
      3. Microsoft Azure plug-in configuration notes
        1.  
          Configuring permissions on Microsoft Azure
      4.  
        How to configure the CloudPoint cloud plug-ins?
    4. CloudPoint storage array plug-ins
      1. NetApp plug-in configuration notes
        1.  
          NetApp plug-in configuration parameters
        2.  
          Configuring a dedicated LIF for NetBackup access
        3.  
          Supported CloudPoint operations on NetApp storage
      2. Nutanix Files plug-in configuration notes
        1.  
          Nutanix Files plug-in configuration prerequisites
        2.  
          Nutanix Files plug-in considerations and limitations
        3.  
          Supported CloudPoint operations on Nutanix Files File Server
        4. Troubleshooting NetBackup issues for Nutanix Files
          1.  
            Backup jobs for Nutanix Files fail due to snapshot import and export operations failures
          2.  
            Plug-in configuration may fail if the Nutanix Files version is unsupported
      3. Dell EMC Unity array plug-in configuration parameters
        1.  
          Supported Dell EMC Unity arrays
        2.  
          Supported CloudPoint operations on Dell EMC Unity arrays
      4. Pure Storage FlashArray plug-in configuration notes
        1.  
          Supported Pure Storage FlashArray models
        2.  
          Supported CloudPoint operations on Pure Storage FlashArray models
      5. HPE RMC plug-in configuration notes
        1.  
          RMC plug-in configuration parameters
        2.  
          Supported HPE storage systems
        3.  
          Supported CloudPoint operations on HPE storage arrays
      6. Hitachi plug-in configuration notes
        1.  
          Hitachi plug-in configuration parameters
        2.  
          Supported Hitachi storage arrays
        3.  
          Supported CloudPoint operations on Hitachi arrays
      7. InfiniBox plug-in configuration notes
        1.  
          InifiniBox plug-in configuration parameters
        2.  
          Supported CloudPoint operations on InfiniBox arrays
      8.  
        How to configure the CloudPoint storage array plug-ins?
    5. CloudPoint application agents and plug-ins
      1.  
        Microsoft SQL plug-in configuration notes
      2. Oracle plug-in configuration notes
        1.  
          Optimizing your Oracle database data and metadata files
      3.  
        MongoDB plug-in configuration notes
      4.  
        About the installation and configuration process
      5.  
        Preparing to install the Linux-based agent
      6.  
        Preparing to install the Windows-based agent
      7.  
        Downloading and installing the CloudPoint agent
      8.  
        Registering the Linux-based agent
      9.  
        Registering the Windows-based agent
      10.  
        Configuring the CloudPoint application plug-in
      11.  
        Configuring VSS to store shadow copies on the originating drive
      12.  
        Creating a NetBackup protection plan for cloud assets
      13.  
        Subscribing cloud assets to a NetBackup protection plan
      14. About snapshot restore
        1.  
          Process for restoring SQL AG databases
      15.  
        Restore requirements and limitations for Microsoft SQL Server
      16.  
        Restore requirements and limitations for Oracle
      17.  
        Restore requirements and limitations for MongoDB
      18.  
        Steps required before restoring SQL AG databases
      19.  
        Recovering a SQL database to the same location
      20.  
        Recovering a SQL database to an alternate location
      21. Additional steps required after a SQL Server snapshot restore
        1.  
          Steps required after a SQL Server disk-level snapshot restore to new location
      22.  
        Additional steps required after restoring SQL AG databases
      23.  
        SQL snapshot or restore and granular restore operations fail if the Windows instance loses connectivity with the CloudPoint host
      24.  
        Disk-level snapshot restore fails if the original disk is detached from the instance
      25.  
        Additional steps required after a MongoDB snapshot restore
      26.  
        Additional steps required after an Oracle snapshot restore
      27.  
        Additional steps required after restoring an AWS RDS database instance
    6. Protecting assets with CloudPoint's agentless feature
      1.  
        About the agentless feature
      2.  
        Prerequisites for the agentless configuration
      3.  
        Granting password-less sudo access to host user account
      4.  
        Configuring the agentless feature
  2. Section II. CloudPoint maintenance
    1. CloudPoint logging
      1.  
        About CloudPoint logging mechanism
      2. How Fluentd-based CloudPoint logging works
        1.  
          About the CloudPoint fluentd configuration file
        2.  
          Modifying the fluentd configuration file
      3.  
        CloudPoint logs
    2. Troubleshooting CloudPoint
      1.  
        Restarting CloudPoint
      2.  
        Troubleshooting CloudPoint logging
      3.  
        CloudPoint agent fails to connect to the CloudPoint server if the agent host is restarted abruptly
      4.  
        CloudPoint agent registration on Windows hosts may time out or fail
      5.  
        Disaster recovery when DR package is lost or passphrase is lost
    3. Upgrading CloudPoint
      1.  
        About CloudPoint upgrades
      2.  
        Supported upgrade path
      3.  
        Upgrade scenarios
      4.  
        Preparing to upgrade CloudPoint
      5.  
        Upgrading CloudPoint
    4. Uninstalling CloudPoint
      1.  
        Preparing to uninstall CloudPoint
      2.  
        Backing up CloudPoint
      3.  
        Unconfiguring CloudPoint plug-ins
      4.  
        Unconfiguring CloudPoint agents
      5.  
        Removing the CloudPoint agents
      6.  
        Removing CloudPoint from a standalone Docker host environment
      7.  
        Restoring CloudPoint

Microsoft Azure plug-in configuration notes

The Microsoft Azure plug-in lets you create, delete, and restore snapshots at the virtual machine level and the managed disk level.

Before you configure the Azure plug-in, complete the following preparatory steps:

  • Use the Microsoft Azure Portal to create an Azure Active Directory (AAD) application for the Azure plug-in.

  • Assign the service principal to a role to access resources.

For more details, follow the steps in the following Azure documentation:

https://docs.microsoft.com/en-us/azure/azure-resource-manager/resource-group-create-service-principal-portal

Table: Microsoft Azure plug-in configuration parameters

CloudPoint configuration parameter

Microsoft equivalent term and description

Tenant ID

The ID of the AAD directory in which you created the application.

Client ID

The application ID.

Secret Key

The secret key of the application.

Regions

One or more regions in which to discover cloud assets.

Note:

If you configure a government cloud, select US Gov Arizona, US Gov Texas US, or Gov Virginia.

Resource Group prefix

The string with which you want to append all the resources in a resource group.

Protect assets even if prefixed Resource Groups are not found

The check box determines whether the assets are protected if they are not associated to any resource groups

Azure plug-in considerations and limitations

Consider the following before you configure the Azure plug-in:

  • The current release of the plug-in does not support snapshots of blobs.

  • CloudPoint currently only supports creating and restoring snapshots of Azure-managed disks and the virtual machines that are backed up by managed disks.

  • CloudPoint does not support disk-based protection for applications that store data on virtual disks or storage spaces that are created from a storage pool. While taking snapshots of such applications, the disk-based option is not available.

  • CloudPoint does not support snapshot tagging for assets in the Azure cloud environment. Even though Azure supports a maximum of up to 15 tags per snapshot, you cannot assign tags to snapshots, either manually using the APIs or via a protection policy, using CloudPoint.

  • CloudPoint does not support snapshot operations for Ultra SSD disk types in an Azure environment. Even though CloudPoint discovers the ultra disks successfully, any snapshot operation that is triggered on such disk assets fails with the following error:

    Snapshots of UltraSSD_LRS disks are not supported. 
  • If you are creating multiple configurations for the same plug-in, ensure that they manage assets from different Tenant IDs. Two or more plug-in configurations should not manage the same set of cloud assets simultaneously.

    CloudPoint currently does not block you from creating such a configuration. If there is an overlap of cloud assets between plug-in configurations, you may have to resolve the configuration issue by deleting such plug-in configurations and adding them again, ensuring that there are no overlapping assets.

    However, CloudPoint does not allow you to delete a plug-in configuration if there are any snapshots associated with the assets in that configuration.

  • When you create snapshots, the Azure plug-in creates an Azure-specific lock object on each of the snapshots. The snapshots are locked to prevent unintended deletion either from the Azure console or from an Azure CLI or API call. The lock object has the same name as that of the snapshot. The lock object also includes a field named "notes" that contains the ID of the corresponding VM or asset that the snapshot belongs to.

    You must ensure that the "notes" field in the snapshot lock objects is not modified or deleted. Doing so will disassociate the snapshot from its corresponding original asset. It will also disable the Overwrite existing restore option for the snapshots that are created in CloudPoint 2.2.1 or later.

    The Azure plug-in uses the ID from the "notes" fields of the lock objects to associate the snapshots with the instances whose source disks are either replaced or deleted, for example, as part of a in-place restore operation. Therefore, if you have upgraded to NetBackup 2.2.1 release, then the Overwrite existing restore option will not be available for the snapshots that are created using an older version of CloudPoint.

  • Azure plug-in supports the following GovCloud (US) regions:

    • US Gov Arizona

    • US Gov Texas

    • US Gov Virginia

  • CloudPoint Azure plug-in does not support the following Azure regions:

    Location

    Region

    US

    • US DoD Central

    • US DoD East

    • US Sec West

    China

    CloudPoint does not support any regions in China.

    • China East

    • China East 2

    • China North

    • China North 2

    Germany

    • Germany Central (Sovereign)

    • Germany Northeast (Sovereign)