Veritas NetBackup™ Flex Scale Administrator's Guide
- Product overview
- Viewing information about the NetBackup Flex Scale cluster environment
- NetBackup Flex Scale infrastructure management
- User management
- Directory services and certificate management
- Region settings management
- About NetBackup Flex Scale storage
- About Universal Shares
- Creating a Protection Point for a Universal Share
- Node and disk management
- License management
- NetBackup Flex Scale network management
- About network management
- Modifying DNS settings
- About bonding Ethernet interfaces
- Bonding operations
- Data network configurations
- NetBackup Flex Scale infrastructure monitoring
- Resiliency in NetBackup Flex Scale
- EMS server configuration
- Site-based disaster recovery in NetBackup Flex Scale
- About site-based disaster recovery in NetBackup Flex Scale
- Configuring disaster recovery using GUI
- Clearing the host cache
- Managing disaster recovery using GUI
- Performing disaster recovery using RESTful APIs
- Active-Active disaster recovery configuration
- NetBackup optimized duplication using Storage Lifecycle Policies
- NetBackup Flex Scale security
- Troubleshooting
- Services management
- Collecting logs for cluster nodes
- Checking and repairing storage
- Troubleshooting NetBackup Flex Scale issues
- If cluster configuration fails (for example because an IP address that was already in use is specified) and you try to reconfigure the cluster, the UI displays an error but the configuration process continues to run
- Validation error while adding VMware credentials to NetBackup
- NetBackup Web UI incorrectly displays some NetBackup Flex Scale processes as failed
- Unable to create BMR Shared Resource Tree (SRT) on NetBackup Flex Scale Appliance
- NetBackup configuration files are not persistent across operations that require restarting the system
- Appendix A. Configuring NetBackup optimized duplication
- Appendix B. Disaster recovery terminologies
- Appendix C. Configuring Auto Image Replication
Configuring Call Home settings
If Call Home is configured, the appliance uploads hardware and software information to the Veritas AutoSupport server and sends email alerts to administrators when hardware errors are detected. Veritas Support uses this information to troubleshoot and resolve the issues. The appliance uses the HTTPS protocol and uses port 443 to connect to the AutoSupport server. You can configure the email addresses that you want to use for failure notifications. See Setting up email alerts.
Note:
Call Home is not supported in an IPv6 network configuration.
To configure Call Home settings:
- Use any one of the following options to log in using the user account that you created when you configured the cluster:
Log in to the NetBackup web interface
https://ManagementServerIPorFQDNwhere ManagementServerIPorFQDN is the public IP address that you specified for the NetBackup Flex Scale management server and API gateway during the cluster configuration, and then in the left pane click Appliance management.Log in to the NetBackup Flex Scale web interface
https://ManagementServerIPorFQDN:14161where ManagementServerIPorFQDN is the public IP address that you specified for the NetBackup Flex Scale management server and API gateway during the cluster configuration.
- In the left navigation click Settings, and then click AutoSupport.
- Click Call Home and proxy settings and specify the following details:
Parameter
Description
Enable Call Home transmission
Turn on to upload the appliance health information to the Veritas AutoSupport server.
Enable the proxy server
If the appliance connects to the AutoSupport server through a proxy server, turn on to configure a proxy server.
Enable proxy tunneling
If the proxy server supports SSL tunneling, turn on to enable SSL tunneling.
Proxy server
Name of the proxy server. (Required if you enable the proxy server)
Proxy port
Proxy server port. (Required if you enable the proxy server)
Proxy username
User name to log in to the proxy server.
Proxy password
Password to authenticate the user name that is used to log in to the proxy server.
- Click Save.
A notification is displayed. To view the status and progress of each of the tasks, click View details.
- Optionally, click Test configuration to verify that the configured settings are valid and the appliance can communicate with the AutoSupport server.