Veritas NetBackup™ Flex Scale Administrator's Guide
- Product overview
- Viewing information about the NetBackup Flex Scale cluster environment
- NetBackup Flex Scale infrastructure management
- User management
- Directory services and certificate management
- Region settings management
- About NetBackup Flex Scale storage
- About Universal Shares
- Creating a Protection Point for a Universal Share
- Node and disk management
- License management
- NetBackup Flex Scale network management
- About network management
- Modifying DNS settings
- About bonding Ethernet interfaces
- Bonding operations
- Data network configurations
- NetBackup Flex Scale infrastructure monitoring
- Resiliency in NetBackup Flex Scale
- EMS server configuration
- Site-based disaster recovery in NetBackup Flex Scale
- About site-based disaster recovery in NetBackup Flex Scale
- Configuring disaster recovery using GUI
- Clearing the host cache
- Managing disaster recovery using GUI
- Performing disaster recovery using RESTful APIs
- Active-Active disaster recovery configuration
- NetBackup optimized duplication using Storage Lifecycle Policies
- NetBackup Flex Scale security
- Troubleshooting
- Services management
- Collecting logs for cluster nodes
- Checking and repairing storage
- Troubleshooting NetBackup Flex Scale issues
- If cluster configuration fails (for example because an IP address that was already in use is specified) and you try to reconfigure the cluster, the UI displays an error but the configuration process continues to run
- Validation error while adding VMware credentials to NetBackup
- NetBackup Web UI incorrectly displays some NetBackup Flex Scale processes as failed
- Unable to create BMR Shared Resource Tree (SRT) on NetBackup Flex Scale Appliance
- NetBackup configuration files are not persistent across operations that require restarting the system
- Appendix A. Configuring NetBackup optimized duplication
- Appendix B. Disaster recovery terminologies
- Appendix C. Configuring Auto Image Replication
Uploading logs to Veritas Support
You can share the logs with the Support personnel to help you diagnose problems.
- If not already logged in, use any one of the following options to log in using an user account with an Appliance administrator role, which you created when you configured the cluster:
Log in to the NetBackup web interface
https://ManagementServerIPorFQDNwhere ManagementServerIPorFQDN is the public IP address that you specified for the NetBackup Flex Scale management server and API gateway during the cluster configuration, and then in the left pane click Appliance management.Log in to the NetBackup Flex Scale web interface
https://ManagementServerIPorFQDN:14161where ManagementServerIPorFQDN is the public IP address that you specified for the NetBackup Flex Scale management server and API gateway during the cluster configuration.
- In the left navigation pane click Settings, and then click Diagnostics.
The existing log packages are displayed under Packaged logs.
- Click the package that you want to upload to and click Send.
On the Send logs dialog box, click one of the following options and click Send.
Send to Veritas using call home: If Call Home is configured on your appliance, logs are uploaded with TLS-encryption using HTTPS protocol to the Veritas AutoSupport server.
Send using SFTP: Use the SSH File Transfer Protocol to upload the logs. Specify the following details to use SFTP:
Field
Description
Server address
Remote server name
Port
Port number. By default the SFTP server is configured to listen to port 22.
User name
User name to authenticate with the server
Password
Password to authenticate with the server
Path
Location to upload the logs