Veritas Appliance Management Guide
- Introduction
- Managing an AMS
- About configuring an AMS
- Configuring NetBackup appliances as AMS
- Configuring AMS as a container
- Unconfiguring AMS on NetBackup appliances
- Unconfiguring AMS as a container
- About the AMS user role on NetBackup appliances
- Granting the AMS role to a user or a user group on NetBackup appliances
- Adding a user or user group to an AMS container
- About collecting AMS logs
- Using the Appliance Management Console
- Managing appliances
- Viewing the appliance details
- Rebooting an appliance
- Viewing performance charts for appliance
- Exporting the appliance performance data
- Viewing the capacity utilization of an appliance
- Viewing the capacity utilization of multiple appliances
- Adding appliances to the Appliance Management Console
- Removing one or more agents from the Appliance Management Console
- About managing appliance software upgrades
- Updating firmware on NetBackup appliances
- Running hardware tests on NetBackup appliances
- Managing EEBs and other add-ons
- About staging packages
- About managing services on NetBackup appliances
- Installing maintenance release packages on NetBackup appliances
- Monitoring activities and events
- Managing the repository
- Applying management updates on NetBackup appliances
- Running AMS on NetBackup Virtual Appliance
- Index
Upgrading NetBackup appliance software
Before you start any upgrades, make sure that you have completed any required pre-upgrade tasks as described in the Veritas NetBackup Appliance Upgrade Guide.
Use the following procedure to upgrade the appliance software.
To upgrade appliance software
- Make sure that the appropriate upgrade package has been added to the repository.
- On the Home page, select the appliances you want to upgrade. All selected appliances must use the same software version. Then, select Upgrade software from the Actions menu.
- Verify that the list of appliances you have selected to upgrade is correct. Click Next.
- Select the appropriate upgrade package. Click Next.
- Verify that the appliance and package information are correct. Then, click Check Readiness to begin the preflight check.
You can see the progress and results of the preflight check in the Status column. To see the detailed status of a single appliance, click on the arrow next to the appliance name.
- After the preflight check is completed, review the displayed information for any additional requirements. If appliances require a certificate, a token, or both, steps to obtain these items appear above the table on the page. The following describes the steps.
Log in to the NetBackup command line on the primary server and proceed as follows:
1 - To view the certificate, run the following command: nbcertcmd -listCACertDetails
2 - Verify that the SHA1 fingerprints match on both interfaces.
3 - To generate a token, run the following command: nbcertcmd.
4 - Copy the token from the NetBackup command line and paste it below.
Enter a valid token for each appliance that needs one.
Note:
A valid token can only be obtained from the primary server and it cannot be modified. An error appears if an invalid token is entered for any appliance.
After you have entered a valid token for all of the affected appliances, click Trust and continue.
For appliance primary server upgrades from software versions 3.1.1 and earlier, you are required to obtain a customer registration key for the Veritas Smart Meter feature. To obtain a key, follow the onscreen prompts as follows:
Log in to the Veritas Smart Meter site with your VEMS credentials and go the Registration Keys page to download a customer registration key file.
Open the downloaded file in a text editor, then copy and paste the entire contents in the Requirements (input) column under Smart Meter Customer Registration Key.
After you have entered the information on this page, click Trust and continue.
- Click Start upgrades. You can watch the upgrade process for all selected appliance from the Activity monitor. Expand the row of any appliance to see step-by-step progress.
- For any appliance that shows the state as Paused, expand that appliance row for complete details about how to proceed. You may need to log in to the Veritas Remote Management Interface (IPMI console) and complete the procedure from there.
Note:
A rollback occurs automatically after one hour if you do not log in to the IPMI console and make a selection.