Veritas Enterprise Vault™ Troubleshooting Retention Folders

About retention folders

Enterprise Vault 12.2 introduces a retention folder feature with which you can control the retention and expiry of archived items at the folder level in your users' Exchange archives. This feature lets you create a single retention folder or a hierarchy of folders in these archives. When a folder in a user's mailbox has the same name and position in the folder list as a retention folder in the archive, Enterprise Vault creates a link between the two. It does not matter if the case of the mailbox folder name differs from that of the retention folder name; for example, a mailbox folder that is called Finance matches a retention folder that is called FINANCE, if they have the same position in the folder list. Enterprise Vault archives the items from the mailbox folder into the retention folder, where they are subject to this folder's retention and expiry settings. Users cannot move, rename, or delete the retention folders in their archives.

The attributes that you set for each retention folder determine the retention settings that Enterprise Vault applies to the items in the folder. For example, you can create a folder that applies a retention category with a one-year retention period to the items, overriding the retention categories that Enterprise Vault has previously applied to them. You can further choose whether the subfolders of the retention folder inherit their retention settings from it or have their own settings.

Through facilities such as Virtual Vault, Enterprise Vault Search, and IMAP, users can access the retention folders and move items into or out of them.

The Enterprise Vault Administrator's Guide provides extensive information on how to set up retention folders.